Team Secretary inAbergavenny inAbergavenny PUBLISHED
FRI 29 NOV 2024
Opportunity to play a crucial role as the first point of contact for the team, impacting patient and staff interactions positively.
Stable employment with a multi-award-winning NHS organisation that values its employees and promotes a culture of caring.
Access to extensive training and development opportunities, including recognized qualifications and management development programs.
Flexible working arrangements that promote a healthy work-life balance, catering to personal and professional needs.
The chance to work within a dynamic environment that encourages initiative and allows you to use your problem-solving skills effectively.
Engagement in meaningful work that supports the functioning of community care teams, contributing to the health and wellbeing of the local population.
An inclusive workplace that welcomes applicants from all backgrounds, fostering diversity and equal opportunity.
Aneurin Bevan University Health Board is seeking a Team Secretary for the Monmouth Community Learning Disabilities Team (CLDT). This role is a vital point of contact for the team, requiring excellent communication skills and a friendly demeanor. Candidates should be able to work independently or as part of a team, handle sensitive situations with diplomacy, and effectively manage their workload under pressure.
Key Responsibilities:
- Serve as the first contact for patients, relatives, and staff, providing general information and non-clinical advice.
- Facilitate timely and appropriate communication within the team.
- Handle incoming and outgoing correspondence, ensuring efficient administrative support (typing, photocopying, filing).
- Maintain diary management for the team and resolve scheduling conflicts.
- Contribute to audits and prepare statistical reports as needed.
- Attend and service meetings, preparing necessary materials.
Qualifications and Experience:
- Essential: Business administration qualification or equivalent and relevant secretarial experience, preferably in a healthcare setting.
- Desirable: Familiarity with community services and multidisciplinary team dynamics, alongside the ability to use databases or WCCIS.
Additional Information: Applications are welcomed from individuals with protected characteristics and from the Armed Forces Community, with a preference for candidates who can communicate in Welsh. The health board offers flexible working, a supportive work environment, and a comprehensive benefits package, emphasizing career development and employee well-being.
We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job Overview
An exciting opportunity has arisen for a Team Secretary to work in Monmouth Community LD Team (CLDT).
This role will include being the point of contact for the Team, and so a friendly and professional manner along with good communication skills are pivotal to this role.
It is essential that you are capable of working on your own and/or as part of a team, able to use your initiative and work well under pressure. The successful candidate should possess excellent interpersonal skills, demonstrate a clear telephone manner and be highly motivated.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
Duties
The Team Secretary is an essential role within the CLDT, being the first point of contact for the team, their duties include:
Exchanging information with patients, relatives and staff on a variety of matters. Appropriate and timely communication with staff.
Receiving telephone calls and providing general, non-clinical advice/ information. Using tact and diplomacy when dealing with calls sometimes of a sensitive and complex nature.
Prioritises own work.
To carry out a range of tasks which require the exercise of initiative to a significant level.To process both incoming and outgoing mail, dealing with all correspondence in an appropriate and timely manner.
To provide efficient administrative support to the Community LD Team including typing, photocopying, filing etc. This would include the processing of CTP documentation and word processing. To ensure all data is entered in a timely manner in order to facilitate the production of accurate reports.
Service and attend MDT Meetings in the absence of the Business Support Manager/Medical Secretary. To service and attend Professional Meetings, including preparing papers when required.
Diary Management for the Community LD Team resolving diary conflicting priorities.
To help with necessary audits; collate, collect and present statistical information as required.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Qualifications
Essential criteria
Essential criteria
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job Overview
An exciting opportunity has arisen for a Team Secretary to work in Monmouth Community LD Team (CLDT).
This role will include being the point of contact for the Team, and so a friendly and professional manner along with good communication skills are pivotal to this role.
It is essential that you are capable of working on your own and/or as part of a team, able to use your initiative and work well under pressure. The successful candidate should possess excellent interpersonal skills, demonstrate a clear telephone manner and be highly motivated.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
Duties
The Team Secretary is an essential role within the CLDT, being the first point of contact for the team, their duties include:
Exchanging information with patients, relatives and staff on a variety of matters. Appropriate and timely communication with staff.
Receiving telephone calls and providing general, non-clinical advice/ information. Using tact and diplomacy when dealing with calls sometimes of a sensitive and complex nature.
Prioritises own work.
To carry out a range of tasks which require the exercise of initiative to a significant level.To process both incoming and outgoing mail, dealing with all correspondence in an appropriate and timely manner.
To provide efficient administrative support to the Community LD Team including typing, photocopying, filing etc. This would include the processing of CTP documentation and word processing. To ensure all data is entered in a timely manner in order to facilitate the production of accurate reports.
Service and attend MDT Meetings in the absence of the Business Support Manager/Medical Secretary. To service and attend Professional Meetings, including preparing papers when required.
Diary Management for the Community LD Team resolving diary conflicting priorities.
To help with necessary audits; collate, collect and present statistical information as required.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Qualifications
Essential criteria
- Business admin qualification or equivalent
- WCCIS literate or good understanding of databases
Essential criteria
- Relevant secretarial experience, preferably within an NHS or healthcare environment
- Experience and /or knowledge of community services and working in a multidisciplinary team setting
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