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Healthcare Support Worker - Glasgow City wide Phlebotomy Services inGlasgow inGlasgow PUBLISHED FRI 24 JAN 2025

Band 6  GOOD SALARY 

MENTAL HEALTH NHS

NHS Ayrshire & Arran Follow NHS Ayrshire & Arran

Opportunity to make a meaningful impact on patient care by working directly with patients in both home and clinical settings.
Flexible shift patterns (5 over 7 days) allow for a better work-life balance.
Supportive and inclusive work environment, encouraging applications from diverse backgrounds and promoting a culture of inclusion.
Access to continuous professional development and training within one of the largest healthcare systems in the UK.
Working as part of a collaborative healthcare team under the guidance of registered nurses, which fosters teamwork and communication skills.
Job security and benefits associated with working for NHS Greater Glasgow and Clyde, including planned reductions in working hours without a pay cut.
Ability to engage in health promotion and education, empowering patients and carers to maintain their independence.
The role of Healthcare Support Worker within the Glasgow City Wide Phlebotomy Services at NHS Ayrshire & Arran involves delivering care to patients in both clinical and home settings, as directed by registered nurses. The position requires the candidate to support patients referred by GPs and the Primary Health Care Team, while promoting health education and independent living. Essential skills include effective communication, teamwork, and the ability to work independently, alongside a minimum qualification of SVQ Level 3 in Healthcare or equivalent experience.

The role follows a shift pattern of 5 over 7 days and emphasises the importance of understanding the diverse backgrounds and health factors affecting patients. NHS Greater Glasgow and Clyde values inclusivity and encourages applications from all community sections, including the Armed Forces Community. The organisation is also transitioning to a reduced full-time working week from April 2024, with some temporary adjustments expected in service areas.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for a Healthcare Support Worker - Glasgow City wide Phlebotomy Services:
To work as a Healthcare Support Worker in the UK, you typically need a combination of skills and qualities. Here’s a list of essential skills and competencies:
1. Communication Skills: The ability to communicate effectively with patients, their families, and healthcare professionals is crucial. This includes listening skills and the ability to convey information clearly.
2. Empathy and Compassion: Healthcare support workers must be able to show kindness and understanding towards patients, many of whom may be vulnerable or in distress.
3. Teamwork: Working well with others is essential in a healthcare setting. Support workers often collaborate with nurses, doctors, and other healthcare professionals.
4. Attention to Detail: Being able to notice changes in a patient’s condition and being meticulous about following care plans and procedures is vital.
5. Organizational Skills: The ability to manage time effectively and prioritize tasks in a busy healthcare environment is important.
6. Basic Medical Knowledge: Familiarity with basic medical terminology and an understanding of healthcare practices can be beneficial.
7. Physical Stamina and Strength: The role can be physically demanding, requiring the ability to lift and move patients or equipment.
8. Problem-Solving Skills: The ability to think on your feet and adapt to changing situations is useful in healthcare settings.
9. Respect for Diversity: Understanding and respecting different backgrounds, cultures, and needs of patients is essential for providing inclusive care.
10. Technical Skills: Basic computer skills may be needed for maintaining patient records and using healthcare software.
11. Confidentiality and Professionalism: Adhering to ethical standards and maintaining patient confidentiality is critical in healthcare.
 


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