Job Summary
We have an exciting opportunity for Band 3 Healthcare Assistant to join our team in Outpatients. You will be based between the Southport and Ormskirk sites.
General Outpatient is a very busy department where we assess, treat and oversea the treatment paths for all patients in all most specialities from start to finish.
As we are the "front door" of the Trust, all staff within Outpatients are expected to ensure all patients are treated with respect and dignity from start to finish.
Main duties of the job
You will have excellent interpersonal and communication skills and a demonstrable ability to work creatively both independently, and as part of a multi-disciplinary team.
The post holder will assist trained nursing staff and Doctors with the care of patients, procedures, chaperoning and directing patients to other departments as required.
The post holder will prepare all consulting rooms ensuring the necessary documentation is available for clinicians and ensure all equipment and examination beds are cleaned and all consulting rooms are prepared prior to and on finishing each clinic.T
he post holder will receive patients into clinic and provide them with the necessary information and advice as directed by the nurse in charge and provide a high standard of direct nursing care ensuring patient dignity is maintained. Be able to work under remote supervision.
About Us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our Services
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements
- Rated Outstanding by CQC Inspection August 2
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
Date posted
10 January 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year Pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
409-69
Job locations
Southport and Ormskirk
Town Lane
Southport
PR8 6PN
Job Description
Job responsibilities
Please See Attached Job Description For Full Details.
Advertising Date - 10th January 2025
Closing Date - 19th January 2025
Proposed Interview Date - 29th January 2025
Responsibilities
Job description Job responsibilities
Please see attached Job Description for Full details.
Advertising Date - 10th January 2025
Closing Date - 19th January 2025
Proposed Interview Date - 29th January 2025
Person Specification
Qualifications Essential
- Qualifications NVQ level 3 Health and Social Care or equivalent
- Care Certificate (equivalent to level 1)
- Literacy and numeracy functional skills level 2 or equivalent
Experience Essential
- Demonstrable experience of working in a patient care/health related role
- Experience of working in a team
- Knowledge of personal care and related procedures
- Knowledge of relevant legislation related to healthcare
Skills Essential
- Ability to communicate effectively in both verbal and written formats
- Good interpersonal skills
- Able to work within a team
- Experience of supporting junior staff and learners
- Able to accept direction and guidance
- Aware of own limitations
- Flexible in working hours
- Able to prioritise own workload and manage time effectively
- Flexible, adaptable and responsive to change
- Reliable and professional
- Ability to cope in stressful and challenging situations
- Inclusive and non-judgmental
- Punctual, motivated and committed
- Effective role model demonstrating Trust values
- Basic IT skills
Other Essential
- Frequent moderate effort for several long periods during the shift such as manual handling patients to supporting patient's personal care
- Concentration, focus and frequent record keeping requirements. Carrying out time critical tasks.
- Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately
- Aware of the process for accessing staff health and wellbeing supportA/I
- Daily exposure to distressing situations which may include challenging behaviour, care of chronic health conditions, patient end of life care/care after death XA/I
- Able to carry out direct clinical care as required on ward or department
- Potential blood or body fluids exposure
Person Specification Qualifications Essential
- Qualifications NVQ level 3 Health and Social Care or equivalent
- Care Certificate (equivalent to level 1)
- Literacy and numeracy functional skills level 2 or equivalent
Experience Essential
- Demonstrable experience of working in a patient care/health related rol