Clinical Support Worker - Same Day Emergency Care inHarrogate inHarrogate PUBLISHED
THU 30 JAN 2025
Opportunity to work in a fast-paced environment that focuses on delivering high-quality patient care.
Involvement in a range of clinical duties, allowing for skill development and learning in areas such as phlebotomy, cannulation, and ECGs.
Ability to make a real difference in patients' lives by providing timely care and potentially avoiding hospital admissions.
Supportive work culture that values colleagues' well-being, encouraging a positive and approachable environment.
Recognition programs, such as Making a Difference & Team of the Month Awards, highlighting individual and team achievements.
Access to a variety of employee support and wellbeing services, including an Employee Assistance Programme and counselling services.
Part of an organization that prioritizes Kindness, Integrity, Teamwork, and Equality in its mission and values.
The Clinical Support Worker role in the Same Day Emergency Care (SDEC) department at Harrogate and District NHS Foundation Trust involves providing high-quality care to medical patients referred from various sources, including the Emergency Department. The unit aims to deliver rapid assessments and treatment to avoid unnecessary hospital admissions and reduce emergency department attendances. The ideal candidate should be motivated and eager to learn, performing a range of tasks such as basic observations, phlebotomy, and assisting with patient assessments.
Harrogate and District NHS Foundation Trust emphasises a supportive work culture and values kindness, integrity, teamwork, and equality. Employees are recognized for their contributions and benefit from various support programs, including an Employee Assistance Program. Please note that visa sponsorship is limited to certain roles, and relocation packages are not offered for Agenda for Change positions. For more information, interested candidates can contact Unit Manager Charlotte Hutchinson.
Harrogate and District NHS Foundation Trust emphasises a supportive work culture and values kindness, integrity, teamwork, and equality. Employees are recognized for their contributions and benefit from various support programs, including an Employee Assistance Program. Please note that visa sponsorship is limited to certain roles, and relocation packages are not offered for Agenda for Change positions. For more information, interested candidates can contact Unit Manager Charlotte Hutchinson.
An exciting opportunity has arisen on the Same Day Emergency Care department to welcome a new Clinical Support Worker into our team.
Same Day Emergency Care (SDEC) is a fast paced, rapid assessment unit for medical patients who have been referred by the Emergency Department (ED), wards within the hospital and primary care. The ambition of the unit is to deliver high quality care to patients within the same day in order to avoid a hospital admission- when safe to do so and also reduce ED attendances. Ensuring patients are in the right place, receiving the right care.
The right candidate will need to be motivated, eager to learn new skills, approachable and positive.
As a Clinical Support worker you will have a range of duties including: prioritizing patient care, performing basic observations, patient weights, blood glucose levels and urinalysis.
In addition you will undertake more complex duties including phlebotomy, Cannulation, ECG's, collating patient history and assisting with assessments.
Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.
At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you!
We Offer Colleagues
Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
For further details / informal visits contact: Name: Charlotte Hutchinson Job title: Unit Manager Email address: Telephone number:
Same Day Emergency Care (SDEC) is a fast paced, rapid assessment unit for medical patients who have been referred by the Emergency Department (ED), wards within the hospital and primary care. The ambition of the unit is to deliver high quality care to patients within the same day in order to avoid a hospital admission- when safe to do so and also reduce ED attendances. Ensuring patients are in the right place, receiving the right care.
The right candidate will need to be motivated, eager to learn new skills, approachable and positive.
As a Clinical Support worker you will have a range of duties including: prioritizing patient care, performing basic observations, patient weights, blood glucose levels and urinalysis.
In addition you will undertake more complex duties including phlebotomy, Cannulation, ECG's, collating patient history and assisting with assessments.
Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.
At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you!
We Offer Colleagues
- A supportive culture so colleagues can bring their whole selves to work.
- Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
- Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.
Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
For further details / informal visits contact: Name: Charlotte Hutchinson Job title: Unit Manager Email address: Telephone number:
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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Clinical Support Worker - Same Day Emergency Care:
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To work as a Clinical Support Worker (CSW) in the UK, you typically need a combination of personal attributes, practical skills, and knowledge relevant to the role. Here’s a list of key skills and qualities that are often essential:
1. Communication Skills: Effective verbal and written communication is crucial when interacting with patients, families, and healthcare professionals.
2. Empathy and Compassion: Understanding and being sensitive to the needs and feelings of patients is vital in providing support and care.
3. Teamwork: Ability to work collaboratively with other healthcare staff, including nurses, doctors, and other support workers.
4. Attention to Detail: Being vigilant and accurate in tasks to ensure patient safety and proper care delivery.
5. Basic Clinical Skills: Familiarity with basic clinical procedures, such as taking vital signs, assisting with mobility, or basic patient hygiene.
6. Emotional Resilience: Being able to cope with the emotional demands of the job, especially in challenging or distressing situations.
7. Organizational Skills: Ability to prioritize tasks, manage time effectively, and keep organized records.
8. Adaptability: Flexibility to respond to varying patient needs and changing healthcare environments.
9. Basic IT Skills: Competence in using hospital systems, care management software, and other technology as necessary.
10. Health and Safety Awareness: Knowledge of basic health and safety protocols to ensure a safe working environment for both patients and staff.
11. Understanding of Patient Confidentiality: Awareness of data protection and confidentiality laws (e.g., GDPR) related to patient information.
12. Cultural Competence: Being respectful and understanding of diverse cultures and backgrounds of patients.
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53.99211883544922 -1.5418119430541992 Harrogate, England, United Kingdom 
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