Stable employment opportunity with clear fixed-term contracts extending up to 2026.
Contributing to the vital task of maintaining accurate patient records, which directly supports the healthcare system in Scotland.
Working within a reputable organisation (NHS Scotland) known for its commitment to improving health and well-being.
Collaborative work environment with opportunities to engage with GP Practice staff and help solve their queries.
Comprehensive benefits package that includes a pension scheme and work-life balance policies, promoting employee well-being.
Location in Gyle Square, Edinburgh, offering an accessible and professional working environment in a vibrant city.
Development opportunities through exposure to shared services and advanced systems within the NHS.
The NHS Scotland is seeking four full-time Patient Data Services Operators in Edinburgh for fixed-term positions, with contracts varying in end dates from March 2025 to June 2025. The role involves maintaining the national CHI database for accurate patient demographic and GP Practice registration information, managing the movement of medical records between practices, and addressing queries from GP staff and patients.
Candidates should be effective team players with strong customer service skills, proficient in Microsoft Office, and possess excellent organisational abilities, accuracy, and communication skills. The position is based at Gyle Square, Edinburgh, requiring a 37-hour workweek, and applicants must reside in the UK. Benefits include a pension scheme, work-life balance policies, and more. Interested candidates can contact the Patient Data Services Team Manager for informal discussions, with applications closing on 19th December 2024.
We currently have an opportunity for x4 Full Time Patient Data Services Operator posts in Edinburgh as follows;
Secondment/Fixed Term Initial End Date: 31.03.2025
Secondment Fixed Term Initial End Date: 31.05.2025
Secondment/Fixed Term Initial End Date: 31.06.2025
Secondment/Fixed Term Initial End Date: 31.03.2026
About The Organisation
National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same – to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services.
The Post
The postholder is responsible for carrying out the day-to-day transactional upkeep of the national CHI database to maintain accurate and up-to-date patient demographic and GP Practice registration information. Additionally, the postholder supports the movement of medical records between GP Practices including recording the tracking of the movement or record and correcting exceptions in the movement process. This involves dealing with queries from GP Practice staff and patients on a daily basis.
The Candidate
An effective team worker with a strong customer focused approach you will possess good keyboard skills, proficient in use of Microsoft office suite, strong communication skills and telephone experience. You will be able to demonstrate excellent organisational skills together with a high degree of accuracy and ability to work under pressure to meet deadlines. The ability to maintain strict confidentiality is essential.
Location and Working Pattern:
Gyle Square, Edinburgh
Monday to Friday 37 hours per week
It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS.
Benefits
Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure.
Further Information
For an informal discussion on the post, please contact Caroline Hislop – Patient Data Services Team Manager –
Closing date for completed applications is 19th December 2024.
This post is expected to generate a lot of interest and may close early.
Further information on NSS is available from: www.jobsincare.com/job/jbli5da9 note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).
NHS National Services Scotland is an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies
More information related to this job opportunity, from jobsincare:
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...