Service Improvement Manager inNewport inNewport PUBLISHED TUE 31 DEC 2024

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

Job Overview

Following the successful opening of the Grange University Hospital in November 2020, ABUHB continues to roll out change in the wider system to support the new model, and require a strong, focused and mobilised team to continue the work started by Clinical Futures. The Service Improvement Managers, who will sit within the newly formed PMO within Planning, will support the key priorities as identified across the GUH and wider system. Working as part of the Planning team, the post-holder will work alongside clinical and non-clinical staff including identified leads to support the delivery of key elements of the service change plans.

The post-holder will be expected to work with Senior Programme Managers, to formulate project plans to deliver priorities ensuring that they are co-ordinated and their benefits are clearly defined. The post holder will be pivotal in driving forward the project implementations and improvements, ensuring that they are delivered to key timescales and managing barriers to ensure that they are overcome.

Main duties of the job

Support and enable service leads to develop project plans and quality improvement plans to improve services and support transformational change. This will include coaching and mentoring, persuading and negotiating, resource planning, standard setting, performance management and team and individual development in multi-disciplinary teams across the organisation.

Work with operational teams to help embed a culture of continuous improvement and professional excellence. This will require well developed communication skills in order to successfully challenge current practices and propose large scale change.

To present new ways of working and project management and quality improvement principles to both clinical and administrative teams across the system at every level.

Lead in the development of project management and quality improvement resources, including project plans, communication plans, benefits plans and risks and issues logs.

To communicate project developments and quality improvements to the wider Health Board and interpret their impact for the hospital.

Act as a source of project management and quality improvement expertise, providing expert advice across the hospital as required.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Values

Essential criteria

• Self motivated/using own initiative
• Professional with ability to act with tact & diplomacy
• Flexible & adaptable to meet all aspects of work
  
  

Apptitude & Skills

Essential criteria

• Effective interpersonal & communication skills
• Ability to establish & lead a team
• Project Management Skills
• Excellent Communication Skills
  
  

Experience

Essential criteria

• Extensive experience of planning and managing complex projects
• Experience of stakeholder & relationship management
• Experience of working in NHS or Local Authority
  
  

Qualifications

Essential criteria

• Prince 2 practitioner or equivalent experience/knowledge
• Evidence of continued professional development
• Masters Degree or equivalent knowledge or work experience