Ward AdministratorinHaywards HeathinHaywards HeathPUBLISHED MON 24 MAR 2025
Opportunity to work in a dynamic and fast-paced environment within the healthcare sector.
Ability to make a positive impact on patient care by facilitating admissions, transfers, and discharges efficiently.
Collaboration with a diverse multidisciplinary team, enhancing teamwork and professional relationships.
Access to comprehensive training and development programs as part of a university trust, allowing for career growth.
Engagement in a supportive workplace culture that prioritizes well-being, inclusion, and diversity.
Flexible working hours with part-time options, allowing for work-life balance.
Being a crucial point of contact for patients and relatives, enhancing communication and customer service skills.
Join Our Caring Team as a Ward Administrator in Haywards Heath!
Are you looking for a fulfilling role where you can make a real difference in people’s lives? We have an exciting opportunity for a passionate Ward Administrator at Princess Royal Hospital, Haywards Heath. In this part-time position, you’ll be a vital part of our friendly inpatient team, supporting our mission to provide exceptional care to our patients. With flexible working hours available, you can balance your professional ambitions with your personal commitments, all while working in a supportive and dynamic environment.
As the first point of contact for our patients and their families, your excellent communication skills and warm approach will shine through. You will manage patient admissions, transfers, and discharges, ensuring smooth operational processes while working closely with a diverse team of healthcare professionals. At University Hospitals Sussex, we value diversity and inclusivity, and we’re proud to support every member of our workforce with extensive wellbeing programmes and opportunities for personal and professional development. If you’re ready to take the next step in your career and contribute to our outstanding healthcare service, we’d love to hear from you!
Opportunity to work in a dynamic and fast-paced environment within the healthcare sector.
Ability to make a positive impact on patient care by facilitating admissions, transfers, and discharges efficiently.
Collaboration with a diverse multidisciplinary team, enhancing teamwork and professional relationships.
Access to comprehensive training and development programs as part of a university trust, allowing for career growth.
Engagement in a supportive workplace culture that prioritizes well-being, inclusion, and diversity.
Flexible working hours with part-time options, allowing for work-life balance.
Being a crucial point of contact for patients and relatives, enhancing communication and customer service skills.
Job Summary
We have a great opportunity to work as a Ward Administrator at Princess Royal Hospital Haywards Heath
There are bothPart Time position availablewhere the candidate will work across different inpatient wards providing a focused administration service within the Clinical Administration Inpatients department at thePrincess Royal Hospital
37.5 Hours - Monday- Sunday &
11.5 hours - Thursday and Friday &
Successful candidates will be honest, confident, have excellent communication skills, and be successful when prioritising their workload.
Main duties of the job
We are looking to recruit a flexible, dynamic, and motivated ward administrator for our fast paced and friendly Inpatient Team to help ensure adequate coverage of duties across a defined group of wards and departments. You will be working to ensure the efficient and timely admission, transfer, and discharge of patients, dealing with patients' medical notes and being responsible for the accurate and timely input of information into our PAS system for the purposes of patient care and data quality.
Appointment to this role will commence at the lowest salary point unless confirmed otherwise by HR Employment Services (Recruitment, Administration & Terms and Conditions)
We may also use this advert to build our Bank staff. If you are unsuccessful at interview for a substantive role but meet the BSUH standards you may be offered a bank post.
About Us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programmefor staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex
Candidate information pack - University Hospitals Sussex NHS Foundation Trust
Date posted
13 March 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
279-6983418-MAR25
Job locations
Princess Royal Hospital
Lewes Rd
Haywards Heath
RH16 4EX
Job Description
Job responsibilities
You will need to be able to work as part of a team, but also be able to work unsupervised, using your own initiative and reporting skills. You will have excellent organisational and time keeping skills, which are essential for this position.
You willbe required to work in close contact with patients, relatives and a multidisciplinary team of nurses, doctors, physiotherapists or pharmacists amongst other professionals. You will be one of the first faces our patients and relatives will see when they first walk into our hospital, and you will have to deal with queries face-to-face, on the phone and via email. For this reason the post holder will have excellent communication and spelling skills alongside the ability to multi task and remain calm under pressure.
Responsibilities
Job description Job responsibilities
You will need to be able to work as part of a team, but also be able to work unsupervised, using your own initiative and reporting skills. You will have excellent organisational and time keeping skills, which are essential for this position.
You willbe required to work in close contact with patients, relatives and a multidisciplinary team of nurses, doctors, physiotherapists or pharmacists amongst other professionals. You will be one of the first faces our patients and relatives will see when they first walk into our hospital, and you will have to deal with queries face-to-face, on the phone and via email. For this reason the post holder will have excellent communication and spelling skills alongside the ability to multi task and remain calm under pressure.
Person Specification
Communication Essential
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Sussex NHS Foundation Trust
We have a great opportunity to work as a Ward Administrator at Princess Royal Hospital Haywards Heath
There are bothPart Time position availablewhere the candidate will work across different inpatient wards providing a focused administration service within the Clinical Administration Inpatients department at thePrincess Royal Hospital
37.5 Hours - Monday- Sunday &
11.5 hours - Thursday and Friday &
Successful candidates will be honest, confident, have excellent communication skills, and be successful when prioritising their workload.
Main duties of the job
We are looking to recruit a flexible, dynamic, and motivated ward administrator for our fast paced and friendly Inpatient Team to help ensure adequate coverage of duties across a defined group of wards and departments. You will be working to ensure the efficient and timely admission, transfer, and discharge of patients, dealing with patients' medical notes and being responsible for the accurate and timely input of information into our PAS system for the purposes of patient care and data quality.
Appointment to this role will commence at the lowest salary point unless confirmed otherwise by HR Employment Services (Recruitment, Administration & Terms and Conditions)
We may also use this advert to build our Bank staff. If you are unsuccessful at interview for a substantive role but meet the BSUH standards you may be offered a bank post.
About Us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programmefor staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex
Candidate information pack - University Hospitals Sussex NHS Foundation Trust
Date posted
13 March 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
279-6983418-MAR25
Job locations
Princess Royal Hospital
Lewes Rd
Haywards Heath
RH16 4EX
Job Description
Job responsibilities
You will need to be able to work as part of a team, but also be able to work unsupervised, using your own initiative and reporting skills. You will have excellent organisational and time keeping skills, which are essential for this position.
You willbe required to work in close contact with patients, relatives and a multidisciplinary team of nurses, doctors, physiotherapists or pharmacists amongst other professionals. You will be one of the first faces our patients and relatives will see when they first walk into our hospital, and you will have to deal with queries face-to-face, on the phone and via email. For this reason the post holder will have excellent communication and spelling skills alongside the ability to multi task and remain calm under pressure.
Responsibilities
Job description Job responsibilities
You will need to be able to work as part of a team, but also be able to work unsupervised, using your own initiative and reporting skills. You will have excellent organisational and time keeping skills, which are essential for this position.
You willbe required to work in close contact with patients, relatives and a multidisciplinary team of nurses, doctors, physiotherapists or pharmacists amongst other professionals. You will be one of the first faces our patients and relatives will see when they first walk into our hospital, and you will have to deal with queries face-to-face, on the phone and via email. For this reason the post holder will have excellent communication and spelling skills alongside the ability to multi task and remain calm under pressure.
Person Specification
Communication Essential
- Verbal and Written Communiation
- IT Skills
- Team Work
- Multitasking
- Working in a Hospital environemnt
- Customer service
- Evidence of having championed diversity in previous roles (as appropriate to role).
- Evidence of having undertaken own development to improve understanding of equalities issues
- Verbal and Written Communiation
- IT Skills
- Team Work
- Multitasking
- Working in a Hospital environemnt
- Customer service
- Evidence of having championed diversity in previous roles (as appropriate to role).
- Evidence of having undertaken own development to improve understanding of equalities issues
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
University Hospitals Sussex NHS Foundation Trust
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Ward Administrator:
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To work as a Ward Administrator in the UK, you typically need a combination of administrative skills, healthcare knowledge, and interpersonal abilities. Here’s a breakdown of the key skills and qualifications that are generally required:
Administrative Skills:
1. Organizational Skills: Ability to manage and prioritize multiple tasks efficiently.
2. Data Entry and Management: Proficient in using hospital information systems and databases.
3. Record Keeping: Skills in maintaining accurate and confidential patient records and administrative documentation.
4. Scheduling: Experience in managing staff rosters, appointments, and maintaining ward schedules.
Communication Skills:
1. Verbal Communication: Ability to effectively communicate with healthcare staff, patients, and their families.
2. Written Communication: Proficiency in writing reports, memos, and other correspondence.
3. Interpersonal Skills: Ability to build relationships with staff, patients, and visitors, and handle inquiries or complaints effectively.
IT Skills:
1. Computer Literacy: Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with healthcare management software.
2. Data Management: Ability to analyze and report on data, including budgets, staffing levels, and patient flow.
Financial and Resource Management:
1. Budgeting Experience: Understanding of financial processes, including invoicing and resource allocation.
2. Inventory Management: Skills in managing supplies and equipment within the ward.
Knowledge of Healthcare:
1. Understanding of NHS Policies: Familiarity with healthcare regulations, NHS frameworks, and departmental protocols.
2. Health and Safety Awareness: Knowledge of health and safety standards in a hospital setting.
Personal Attributes:
1. Attention to Detail: High level of accuracy and attention to detail in all tasks.
2. Problem-Solving Skills: Ability to identify issues proactively and develop effective solutions.
3. Flexibility and Adaptability: Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
Qualifications:
- Educational Background: Typically, a minimum of GCSEs in English and Mathematics, and often relevant vocational qualifications (e.g., NVQ in Business Administration).
- Experience: Previous experience in an administrative role, particularly in a healthcare setting, is often preferred.
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