Healthcare Support Worker inLondon inLondon PUBLISHED SUN 15 DEC 2024

Job Overview

We are seeking a dedicated and compassionate individual to join our dynamic Continuing Care Team in Ealing borough, providing essential care and support to children and young people 0-18 years with complex healthcare needs within the community. As a key member of our team, you will contribute to the delivery of person-centred care, promoting independence, and enhancing the quality of life for those under our care.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Main duties of the job

This is an opportunity to become part of a team that provides nursing care to children in a variety of community settings.

The Continuing Care Team provides clinical nursing care, training and support to children, young people (aged 0-18) and their carer’s at home or other community settings, enabling them to remain safely in the community and transition to adult services where appropriate.

Our team look after the following children and young people in the community:

• Children with acute and short-term conditions
• Children with long term conditions
• Children with disabilities and complex conditions, including neonates
• Children with life-limiting and life-threatening illness, including palliative and end-of-life-care.
  
  

Working for our organisation

CNWL is a large and diverse organisation, providing health care services for people with a wide range of physical and mental health needs.

We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.

Providing top quality care depends on our ability to employ the best people.

We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.

With a diverse culture and equally diverse range of opportunities across Ealing Children's Community Services – whatever stage of your career you're at, there's always a place for you at CNWL.

Detailed Job Description And Main Responsibilities

To work as part of an integrated team with other professionals, providing hands on care and attention to children/young people with a range of complex health

To undertake a wide and varied range of trained clinical, administrative and supportive tasks as directed by the Clinical Team Lead and supervisor.

To effectively provide input in the assessment of children/young people’s health and social care needs and to implement the plan of care and evaluate individual

To work in partnership with other agencies to ensure children/young people and their families are offered support and assistance as required in the clinical setting in their home as required

To provide high standard of care to children at home with support from the clinical lead.

To assume responsibility for delegated aspects of healthcare delivery working within scope of practice under direction/supervision of a registered

Person specification

Education And Qualifications

Essential criteria

• Numeracy and Literacy skills required to keep accurate records and administer medicines (if appropriate)
• Spoken and written English, to an appropriate standard to fulfil the job requirements
  
  

Desirable criteria

• Relevant Level 3 qualification -eg. advanced apprenticeship, A-levels, T-levels, NVQ
• Care Certificate – you will be supported to complete this within 3 months of starting if not achieved elsewhere
  
  

Previous Experience

Essential criteria

• Previous experience of working with a multidisciplinary team
• Experience of working with the general public communicating with a range of different people
• Previous experience of working in a fast-paced environment
• Previous experience of working within a customer focused environment
  
  

Desirable criteria

• Healthcare/NHS or similar experience in community or hospital settings
• Experience in a caring role
• Previous experience in mental health setting or working with adults suffering from mental health problems
  
  

Skills and knowledge

Essential criteria

• Able to communicate with the multi-disciplinary team, update others in the team and use handover effectively. Speaking face to face but also by telephone.
• Maintaining accurate, timely, concise and legible clinical records both electronic and handwritten which adhere to the CNWL policies
• Able to maintain electronic patient records Use Microsoft Word to draft letters and reports
• You are expected to adhere to the Code of Conduct for Health Care and Support Workers and Adult Social Care Workers in England.
• Contribute to the implementation of care plans by helping to assess patients, develop, implement and evaluate a care plan
• Able to work under your own initiative but follow the directions of care plans and Band 4 staff or registered Nurses
• Obtain consent and understand how the Mental Capacity Act and Deprivation of Liberty Safeguards impacts on your work and the people you are working with
• Work well with other members of the team including communicating effectively, being kind and considerate, reliable and enthusiastic.
• Contribute to the culture of the team and play a role in making it inclusive, kind and hard working.
• Help others in the team achieve their objectives and deliver safe, effective care.
  
  

Desirable criteria

• Basic knowledge and understanding of the Mental Health Act 1983.