Endoscopy Clerical Officer inHarrogate inHarrogate PUBLISHED
WED 15 JAN 2025
High-quality support role within a respected NHS Trust, contributing to patient care and department efficiency.
Opportunity to work in a dynamic and busy Endoscopy Unit with various procedures, enhancing professional skills and multitasking abilities.
Engagement with a wide range of professionals, improving communication and collaboration skills across disciplines.
Involvement in real-time data entry, ensuring accuracy and timeliness in patient information management on the Patient Administration System.
Access to extensive staff support programs, including health and wellbeing initiatives, counseling, and physiotherapy services.
Recognition and reward systems that acknowledge hard work and contributions, fostering a positive workplace culture.
Inclusive environment that promotes personal and professional development, empowering staff to thrive in their careers.
The Endoscopy Clerical Officer at Harrogate and District NHS Foundation Trust will provide essential administrative support within the Endoscopy Department, assisting both booking and reception teams. This role requires strong communication skills to effectively interact with patients, relatives, and multidisciplinary staff, alongside the ability to manage multiple tasks simultaneously. The post holder will ensure accurate and timely data entry of patient information into the Patient Administration System (PAS) and will be involved in the management of patient waiting lists for various endoscopic procedures, adhering to Trust policies on data confidentiality.
The Trust is committed to delivering outstanding care to both patients and staff, offering a supportive work environment that encourages professional development and personal well-being. Employees are recognized for their contributions through awards and have access to a range of health and well-being initiatives, including an Employee Assistance Programme. The role emphasises teamwork and collaboration within a busy department, contributing to the overall efficiency and quality of patient care.
The Trust is committed to delivering outstanding care to both patients and staff, offering a supportive work environment that encourages professional development and personal well-being. Employees are recognized for their contributions through awards and have access to a range of health and well-being initiatives, including an Employee Assistance Programme. The role emphasises teamwork and collaboration within a busy department, contributing to the overall efficiency and quality of patient care.
The post holder will provide a high quality support service within the Endoscopy Department for both admin teams (bookings/reception teams), both across the Trust and as such, will need to be able to communicate well with patients and their relatives, the general public and a wide range of multi-professional staff, internal and external to the Trust. A versatile approach is essential and the ability to cope with a large number of different tasks simultaneously is a prerequisite of this post.
The Endoscopy Support Officer is responsible for ensuring the correct and timely input of patient information onto the Patient Administration System (PAS), observing the rules of 'real time data entry'. All aspects of this role should be carried out in line with Trust Policies and Procedures on data collection and confidentiality.
The Endoscopy Unit has five procedure rooms in order to carry out a wide range of endoscopy procedures.
The Endoscopy Office and department is a very busy speciality which is responsible for the validation and management of patient waiting lists for Endoscopic procedures within HDFT. This includes patients waiting for in patient procedures as well as outpatient procedures and surveillance and also providing cover for reception / retrieval of patient medical records.
The administrative office supports the work of the clinicians and nursing staff within the department working closely with all members of the multi-disciplinary team and other departments.
At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
Harrogate District Hospital
Harrogate
North Yorkshire
HG2 7SX
The Endoscopy Support Officer is responsible for ensuring the correct and timely input of patient information onto the Patient Administration System (PAS), observing the rules of 'real time data entry'. All aspects of this role should be carried out in line with Trust Policies and Procedures on data collection and confidentiality.
The Endoscopy Unit has five procedure rooms in order to carry out a wide range of endoscopy procedures.
The Endoscopy Office and department is a very busy speciality which is responsible for the validation and management of patient waiting lists for Endoscopic procedures within HDFT. This includes patients waiting for in patient procedures as well as outpatient procedures and surveillance and also providing cover for reception / retrieval of patient medical records.
The administrative office supports the work of the clinicians and nursing staff within the department working closely with all members of the multi-disciplinary team and other departments.
At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
- An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
- Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
- Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
- Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
Harrogate District Hospital
Harrogate
North Yorkshire
HG2 7SX
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