QR code linking to this job posting Admin Officer (AO) - Band E in Cardiff inCardiff PUBLISHED TUE 14 JAN 2025

Virtual Bridges

Required

  • Strong administration experience along with good customer skills.
  • Continuous improvement in the workplace.
  • Understanding and use of IT systems such as Microsoft Office 2. Experience in other systems is desirable.
  • Experience in working in a team is essential.

Key Responsibilities

  • Preparing papers and files, including documents for court, tribunals, hearings, and meetings.
  • Creating and Updating records on the in-house system, including collecting information.
  • Booking, preparing, and organising court hearings.
  • Processing casework such as court orders.
  • Clerking employment Tribunals in person and via CVP.
  • Answering queries (face to face) and answering telephone calls.
  • Communicating with Judiciary, and other court staff.
  • Working under pressure and delivering a 'right first time' service to all.

Other Duties

  • Required to work flexibly;
  • Assist with other duties

Skills And Qualifications

  • 5 GCSE passes (or equivalent) grades A*-C, or NVQ Business Administration Level 2 or administrative experience.
  • Relevant computer skills to undertake the level of work required.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.