Virtual Bridgesr4d3fim
Opportunity to enhance administrative skills while working in a diverse and dynamic environment.
Experience in handling sensitive documents and court cases, contributing to legal and judicial processes.
Ability to work collaboratively within a team, fostering teamwork and effective communication.
Development of customer service skills through direct interaction with judiciary, court staff, and the public.
Flexibility in work duties, allowing for a varied and dynamic job role that can adapt to changing workloads.
Guaranteed interview opportunities for veterans and spouses/partners of military personnel, promoting inclusivity.
Contribution to continuous improvement initiatives, helping to optimize processes and make a positive impact in the workplace.
The role of Admin Officer (AO) - Band E at Virtual Bridges in Cardiff requires a strong background in administration and customer service, with the ability to use IT systems, particularly Microsoft Office 2016. The successful candidate will be responsible for preparing legal documents, managing case files, organizing court hearings, and clerking employment tribunals. Strong communication skills are essential for interacting with judiciary members, court staff, and the public, along with the capacity to work efficiently under pressure.
Candidates are expected to possess at least 5 GCSEs or equivalent qualifications, alongside relevant computer skills. The position emphasises teamwork and flexibility in assisting with various duties as needed. Brook Street is committed to inclusivity, offering guaranteed interviews for veterans, their spouses/partners, and individuals with disabilities who meet the essential criteria.
Candidates are expected to possess at least 5 GCSEs or equivalent qualifications, alongside relevant computer skills. The position emphasises teamwork and flexibility in assisting with various duties as needed. Brook Street is committed to inclusivity, offering guaranteed interviews for veterans, their spouses/partners, and individuals with disabilities who meet the essential criteria.
Opportunity to enhance administrative skills while working in a diverse and dynamic environment.
Experience in handling sensitive documents and court cases, contributing to legal and judicial processes.
Ability to work collaboratively within a team, fostering teamwork and effective communication.
Development of customer service skills through direct interaction with judiciary, court staff, and the public.
Flexibility in work duties, allowing for a varied and dynamic job role that can adapt to changing workloads.
Guaranteed interview opportunities for veterans and spouses/partners of military personnel, promoting inclusivity.
Contribution to continuous improvement initiatives, helping to optimize processes and make a positive impact in the workplace.
Required
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
- Strong administration experience along with good customer skills.
- Continuous improvement in the workplace.
- Understanding and use of IT systems such as Microsoft Office 2. Experience in other systems is desirable.
- Experience in working in a team is essential.
- Preparing papers and files, including documents for court, tribunals, hearings, and meetings.
- Creating and Updating records on the in-house system, including collecting information.
- Booking, preparing, and organising court hearings.
- Processing casework such as court orders.
- Clerking employment Tribunals in person and via CVP.
- Answering queries (face to face) and answering telephone calls.
- Communicating with Judiciary, and other court staff.
- Working under pressure and delivering a 'right first time' service to all.
- Required to work flexibly;
- Assist with other duties
- 5 GCSE passes (or equivalent) grades A*-C, or NVQ Business Administration Level 2 or administrative experience.
- Relevant computer skills to undertake the level of work required.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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