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The successful candidate will be required to provide administrative support to the team/department, answering general queries and taking calls.
To ensure that office and clerical duties are completed accurately and in a timely manner.
Dealing with enquiries either by telephone, email or face to face.
To comply with the Code of Confidentiality and Data Protection Act.
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
For further details / informal visits contact: Name: Bernadette Jones Job title: Medical Education Manager Email address: Telephone number:
This post will be based on Reception of the Education Centre at Arrowe Park Hospital.
The successful candidate will be required to provide administrative support to the team/department, answering general queries and taking calls.
To ensure that office and clerical duties are completed accurately and in a timely manner.
Dealing with enquiries either by telephone, email or face to face.
To comply with the Code of Confidentiality and Data Protection Act.
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
For further details / informal visits contact: Name: Bernadette Jones Job title: Medical Education Manager Email address: Telephone number:
The successful candidate will be required to provide administrative support to the team/department, answering general queries and taking calls.
To ensure that office and clerical duties are completed accurately and in a timely manner.
Dealing with enquiries either by telephone, email or face to face.
To comply with the Code of Confidentiality and Data Protection Act.
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
For further details / informal visits contact: Name: Bernadette Jones Job title: Medical Education Manager Email address: Telephone number:
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Useful skills for a Reception/Administrative Assistant:
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To work as a Reception/Administrative Assistant in the UK, you'll need a combination of both technical and interpersonal skills. Here are some key skills and qualities that are typically sought after in this role:
Technical Skills:
1. Computer Proficiency: Familiarity with office software, such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other common software applications.
2. Typing Skills: Fast and accurate typing skills for data entry and document preparation.
3. Telecommunication Skills: Ability to use phone systems, take messages, and handle inquiries professionally.
4. Organizational Skills: Competence in managing multiple tasks, scheduling appointments, and maintaining filing systems.
5. Basic Financial Skills: Familiarity with invoicing, budgeting, or basic bookkeeping may be required, depending on the role.
Interpersonal Skills:
1. Communication Skills: Excellent verbal and written communication skills to interact with clients, colleagues, and visitors effectively.
2. Customer Service Skills: A friendly and approachable demeanor, with the ability to handle customer inquiries and complaints.
3. Teamwork: Ability to work collaboratively with colleagues and support different departments as needed.
4. Professionalism: Exhibiting a professional attitude and appearance, particularly when interacting with clients and visitors.
Personal Qualities:
1. Attention to Detail: Being meticulous in tasks such as data entry and document management to minimize errors.
2. Time Management: Prioritizing tasks efficiently and meeting deadlines in a busy environment.
3. Adaptability: Being flexible and able to adjust to changing circumstances or duties.
4. Problem-Solving Ability: Ability to handle unexpected issues or challenges that may arise during day-to-day operations.
Additional Considerations:
- Experience: Previous experience in an administrative or customer-facing role can be advantageous.
- Education: While not always required, relevant qualifications such as GCSEs or A-levels, and possibly certifications in administration or business management, can enhance your prospects.
- Language Skills: Proficiency in more than one language can be beneficial in diverse workplaces.
More from Wirral University Teaching Hospital NHS Foundation Trust
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53.37271881103516 -3.073754072189331 Wirral, England, United Kingdom 
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