Visitor Team Assistant (3 posts available) inManchester inManchester PUBLISHED TUE 7 JAN 2025

We are a team that brings an enthusiasm to all forms of art and does so by proactively engaging with our visitors face to face and across all our digital platforms. Together, we use art for positive social change. We aim to transform the way that art is experienced and used, by using art as a tool to open up conversation, generate empathy and actively address what matters most in people’s lives - here and now. We achieve this by learning together through making and doing, creating a place of care, consideration and community as well as taking action.

Interested in this way of working? If so, we are keen to hear from confident and caring individuals who are naturals at enabling and facilitating conversations, both in person and online. Our Visitor Team Assistants are the eyes and ears of the Whitworth. They require flawless communication skills and a great degree of empathy to ensure every visitor not only feels welcome in our building, park and surrounding gardens but also connected with and valued. To be a successful Visitor Team Assistant you should also have the curiosity to challenge how we function and operate, understanding that you play a crucial role in improving our services, helping cultivate and embed our values into our daily operations.

Even if you’ve never worked in a gallery before but think you could bring the skills and energy we need, we want to hear from you. To help us be at our best, we are looking for people with a broad level of digital and communication skills. Particularly individuals who can speak additional languages, as we are keen to expand our language offer to further represent our visitors. Please note that we work across 7 days a week, and this role includes regular weekend and evening work. Example rotas or what to expect can be found attached below. Finally please mention which of the three positions you are interested in applying for during you application.

We are proud of and actively celebrate Manchester’s rich diversity and believe our teams should reflect our communities and visitors. Be that age, disability, ethnicity, gender, gender identity, religion or sexual orientation. Simply, we have a deep belief that inclusion and diversity create a more inspiring environment to work, where people are treated with respect and can be comfortable being themselves.

We provide adjustments for individuals during the recruitment process and flexibility throughout working career so you can be at your best.

Interviews for these vacant positions will be taking place on Monday 3rd and Tuesday 4th February in person at the Whitworth

What you will get in return:

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers
  
  
  

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any recruitment enquiries from recruitment agencies should be directed to

Any CV’s submitted by a recruitment agency will be considered a gift.

Please note, under the new immigration rules this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

Enquiries about the vacancy, shortlisting and interviews:

Name: Ashleigh Owen

Email:

General enquiries:

Email:

Technical support:

www.jobsincare.com/job/jbliD4nR vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.