Opportunities for skill development in a fast-paced healthcare environment.
Integration with a dedicated team of healthcare professionals, enhancing teamwork and communication skills.
Exposure to various administrative processes within a large outpatient department, providing a comprehensive understanding of healthcare operations.
A stable and permanent position with competitive salary and benefits as part of the NHS.
Flexibility in daily work planning, allowing for autonomy and self-management.
Contribution to service improvements and patient care, making a positive impact on the healthcare experience.
Access to training and support in areas such as web management and compliance with healthcare regulations.
Join Our Team as an Administration Officer at Leeds Teaching Hospitals NHS Trust!
Are you ready to make a difference in the healthcare sector? We’re looking for a dedicated full-time Administration Officer to join our dynamic Rheumatology Service at Chapel Allerton Hospital in Leeds. In this rewarding role, you’ll be at the heart of our efforts to provide outstanding patient care, offering essential administrative and clerical support to a passionate team of consultants and nurses. If you thrive in a fast-paced environment and enjoy working collaboratively, this could be a fantastic opportunity for you!
As an Administration Officer, your day-to-day responsibilities will include managing emails and correspondence, organising meetings, and maintaining vital documentation. You'll play a key role in arranging appointments, supporting our patient advice line, and contributing to service improvements. If you’re organised, resourceful, and eager to learn, we encourage you to bring your skills to our team. With a supportive working environment and ample opportunity for personal development, we invite you to be part of something special—a chance to enhance the lives of patients while nurturing your own career.
Apply now to discover how you can contribute to the future of care in Leeds!
Opportunities for skill development in a fast-paced healthcare environment.
Integration with a dedicated team of healthcare professionals, enhancing teamwork and communication skills.
Exposure to various administrative processes within a large outpatient department, providing a comprehensive understanding of healthcare operations.
A stable and permanent position with competitive salary and benefits as part of the NHS.
Flexibility in daily work planning, allowing for autonomy and self-management.
Contribution to service improvements and patient care, making a positive impact on the healthcare experience.
Access to training and support in areas such as web management and compliance with healthcare regulations.
Job Summary
Expected Shortlisting Date
23/04/2025
Planned Interview Date
30/04/2025
We have an exciting opportunity for a full-time Administration Officer within the Rheumatology Service based out of Chapel Allerton Hospital
The post holder will be responsible for the provision of a full and effective administrative and clerical support service to the Rheumatology Department. The post holder will be expected to arrange and plan their own work on a day-to-day basis within the overall demands and priorities of the department. The role will demand a lot of flexibility but will offer an excellent grounding in many of the processes that run within a large outpatient department.
Main duties of the job
The main duties of the role is to provide a full clerical support service to the department including organising, sorting and filing documents and papers; dealing with incoming and outgoing paper and electronic post as required; photocopying, faxing and distributing information by post or email; typing letters and other documents. The role will also cover validation of waiting lists, support for MDT meetings as well as helping to manage the Rheumatology patient advice line service.
About Us
The Rheumatology service is a fast paced department with consultants and nurses working closely with the admin team to deliver the best possible care for the large number of patients under their care. The department places a great focus on service improvement and we are looking for somebody who is ready to support those changes and develop their role within the team.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Date posted
10 April 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,625 to £25,674 a year
Contract
Permanent
Working pattern
Full-time
Reference number
C9298-CAH-
Job locations
Chapel Allerton Hospital
Chapeltown Road
Leeds
LS7 4SA
Job Description
Job responsibilities
To provide a full clerical support service to the department including organising, sorting and filing documents and papers; dealing with incoming and outgoing paper and electronic post as required; photocopying, faxing and distributing information by post or email; typing letters and other documents
To deal with communications and ad hoc enquiries from staff and service users, members of the public, and a wide range of external organisations and professionals. Receiving and relaying general verbal/written messages and responding by supplying straightforward information and guidance or referring to the relevant member of the department or other Trust staff as necessary.
To provide administrative support for meetings as required e.g. organising meetings including checking access arrangements, booking rooms and refreshments, sign language and ethnic minority language interpreters as appropriate, organising travel arrangements, administering expense forms, liaising with members regarding dates, sending out notice of meetings, agendas and minutes.
To attend and service meetings as required. This could include welcoming participants, organising refreshments and taking minutes and typing them up and circulating them after approval.
To maintain and update mail-outs and labels for Trust and staff departments, advisory group members and voluntary and community organisations and organising electronic or paper mail-outs to such groups as required (typing, copying and posting etc.)
To liaise with appropriate personnel to make appointments for the Head of Service/Management team and to maintain an appointments diary.
To monitor stock levels and re-order stationery and office supplies as required, and non-stock items as necessary.
To adhere to relevant Statutory Instruments and Trust policies and guidelines e.g. Data Protection, Health and Safety, Confidentiality and personnel policies and guidelines.
To maintain and develop the departments web site on the Trust intranet. (Training will be given)
To contribute to the production of information for distribution across the Trust and to other relevant organisations.
Use departmental database for recording appropriate information as requested and producing reports.
Any other duties commensurate with the grade which may be required from time to time to
Ensure the effective running of the service
Physical Effort:
Speed and accuracy in typing. Accuracy needed for inputting information (e.g. on finance spreadsheet, departmental database). Needs to sit at the computer most of the day. Sometimes needs to lift and move stationery, boxes of leaflets or files etc. For example, boxes containing five reams of paper.
Mental Effort:
Needs to concentrate most of the time and deal with interruptions e.g. the phone ringing, being asked to leave one task to do another more urgent task
Mental Effort Is Required For Example:
when dealing with a wide range of enquiries
setting up meetings and organising venues
researching information for manager including but not exclusively from the internet
organising filing systems
preparing documents for reports
taking minutes for meetings
updating web pages
inputting information onto a database and producing reports from the database.
concentration when typing complicated documents
checking budget statements and following up discrepancies
checking orders and invoices
organising and prioritising work and progress chasing
planning and thinking ahead to ensure effective support to manager
Emotional Effort:
Stress of keeping on top of things in an increasingly busy department.
Job Description Job Responsibilities
To provide a full c
Expected Shortlisting Date
23/04/2025
Planned Interview Date
30/04/2025
We have an exciting opportunity for a full-time Administration Officer within the Rheumatology Service based out of Chapel Allerton Hospital
The post holder will be responsible for the provision of a full and effective administrative and clerical support service to the Rheumatology Department. The post holder will be expected to arrange and plan their own work on a day-to-day basis within the overall demands and priorities of the department. The role will demand a lot of flexibility but will offer an excellent grounding in many of the processes that run within a large outpatient department.
Main duties of the job
The main duties of the role is to provide a full clerical support service to the department including organising, sorting and filing documents and papers; dealing with incoming and outgoing paper and electronic post as required; photocopying, faxing and distributing information by post or email; typing letters and other documents. The role will also cover validation of waiting lists, support for MDT meetings as well as helping to manage the Rheumatology patient advice line service.
About Us
The Rheumatology service is a fast paced department with consultants and nurses working closely with the admin team to deliver the best possible care for the large number of patients under their care. The department places a great focus on service improvement and we are looking for somebody who is ready to support those changes and develop their role within the team.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Date posted
10 April 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,625 to £25,674 a year
Contract
Permanent
Working pattern
Full-time
Reference number
C9298-CAH-
Job locations
Chapel Allerton Hospital
Chapeltown Road
Leeds
LS7 4SA
Job Description
Job responsibilities
To provide a full clerical support service to the department including organising, sorting and filing documents and papers; dealing with incoming and outgoing paper and electronic post as required; photocopying, faxing and distributing information by post or email; typing letters and other documents
To deal with communications and ad hoc enquiries from staff and service users, members of the public, and a wide range of external organisations and professionals. Receiving and relaying general verbal/written messages and responding by supplying straightforward information and guidance or referring to the relevant member of the department or other Trust staff as necessary.
To provide administrative support for meetings as required e.g. organising meetings including checking access arrangements, booking rooms and refreshments, sign language and ethnic minority language interpreters as appropriate, organising travel arrangements, administering expense forms, liaising with members regarding dates, sending out notice of meetings, agendas and minutes.
To attend and service meetings as required. This could include welcoming participants, organising refreshments and taking minutes and typing them up and circulating them after approval.
To maintain and update mail-outs and labels for Trust and staff departments, advisory group members and voluntary and community organisations and organising electronic or paper mail-outs to such groups as required (typing, copying and posting etc.)
To liaise with appropriate personnel to make appointments for the Head of Service/Management team and to maintain an appointments diary.
To monitor stock levels and re-order stationery and office supplies as required, and non-stock items as necessary.
To adhere to relevant Statutory Instruments and Trust policies and guidelines e.g. Data Protection, Health and Safety, Confidentiality and personnel policies and guidelines.
To maintain and develop the departments web site on the Trust intranet. (Training will be given)
To contribute to the production of information for distribution across the Trust and to other relevant organisations.
Use departmental database for recording appropriate information as requested and producing reports.
Any other duties commensurate with the grade which may be required from time to time to
Ensure the effective running of the service
Physical Effort:
Speed and accuracy in typing. Accuracy needed for inputting information (e.g. on finance spreadsheet, departmental database). Needs to sit at the computer most of the day. Sometimes needs to lift and move stationery, boxes of leaflets or files etc. For example, boxes containing five reams of paper.
Mental Effort:
Needs to concentrate most of the time and deal with interruptions e.g. the phone ringing, being asked to leave one task to do another more urgent task
Mental Effort Is Required For Example:
when dealing with a wide range of enquiries
setting up meetings and organising venues
researching information for manager including but not exclusively from the internet
organising filing systems
preparing documents for reports
taking minutes for meetings
updating web pages
inputting information onto a database and producing reports from the database.
concentration when typing complicated documents
checking budget statements and following up discrepancies
checking orders and invoices
organising and prioritising work and progress chasing
planning and thinking ahead to ensure effective support to manager
Emotional Effort:
Stress of keeping on top of things in an increasingly busy department.
Job Description Job Responsibilities
To provide a full c
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for an Admin Officer:
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To work as an Admin Officer in the UK, you typically need a combination of practical skills, interpersonal abilities, and relevant experience. Here are some of the key skills and qualifications that are often required:
Essential Skills
1. Organizational Skills: Ability to manage multiple tasks, prioritize workloads, and ensure efficient office operations.
2. Communication Skills: Strong verbal and written communication skills for interacting with colleagues, clients, and external stakeholders.
3. IT Proficiency: Familiarity with office software such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and potentially databases or other specialized software.
4. Attention to Detail: Ability to accurately process information and maintain records without errors.
5. Problem-Solving Skills: Capacity to handle issues that arise during daily operations, including logistical challenges and administrative hurdles.
6. Customer Service Skills: Skills in dealing with clients or the public in a helpful and efficient manner.
7. Teamwork: Ability to work collaboratively within a team and assist colleagues as needed.
8. Time Management: Competence in effectively managing one’s own time and meeting deadlines for various tasks.
9. Financial Skills: Basic understanding of budgeting, invoicing, and financial management may be useful, depending on the specific role.
Desirable Qualifications
- Educational Background: A minimum of GCSEs is often required, with A-levels or a relevant degree being advantageous for more advanced positions.
- Experience: Previous experience in an administrative role is often preferred. Experience in a specific industry can also be beneficial.
- Professional Development: Certifications or training in office management, administration, or specific software can enhance your employability.
- Familiarity with Legislation: Understanding relevant laws and regulations, especially in public sector roles (e.g., data protection laws like GDPR).
Personal Attributes
- Adaptability: Ability to cope with changes and work in a fast-paced environment.
- Proactive Attitude: Taking initiative and being able to work independently.
- Confidentiality: Understanding the importance of maintaining confidentiality in handling sensitive information.
Additional Skills
Depending on the role and workplace, additional skills such as project management, basic HR knowledge, or technical skills related to the organization's operations may also be beneficial.
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