NHS Scotland rvrQq6u
Engaging and dynamic work environment within the Acute Services Directorate, where day-to-day activities are varied and impactful.
Opportunity to develop and enhance valuable interpersonal and organizational skills through interactions with nursing staff, GPs, patients, and relatives.
A role that promotes teamwork and collaboration, allowing individuals to work closely with healthcare professionals and contribute to patient care.
Access to ongoing training and development opportunities that foster both personal and professional growth within the NHS.
Job security and benefits associated with working for NHS Scotland, including commitment to diversity and equal opportunities.
Ability to work in a fast-paced setting that hones prioritization and time management skills, helping individuals advance their career capabilities.
The NHS Scotland is seeking motivated individuals for the role of Ward Clerk - Health Records Assistant within various wards of the Acute Services Directorate in Larbert. Candidates should possess relevant clerical or reception experience, strong interpersonal and organisational skills, and proficiency in Microsoft Office. The position requires handling challenging phone calls from staff, patients, and relatives, as well as accurately filing patient notes after discharge. Applicants must be capable of managing physical tasks related to case note transfer and be self-motivated in prioritizing duties in a fast-paced environment. A Standard Police Act Disclosure Scotland Check is required for this position.
NHS Forth Valley emphasises equality and diversity in their hiring practices and encourages applications from all individuals, including those with disabilities. Interested candidates should apply early due to high anticipated interest in the position, as the vacancy may close once sufficient applications are received.
NHS Forth Valley emphasises equality and diversity in their hiring practices and encourages applications from all individuals, including those with disabilities. Interested candidates should apply early due to high anticipated interest in the position, as the vacancy may close once sufficient applications are received.
- Please note we anticipate a high level of interest in this position and may close the vacancy early once a sufficient number of applications are received. Therefore, please make sure you complete and submit your application at an early stage**
A position has arisen for enthusiastic and motivated individuals to undertake the role of Health Records Assistant in various wards, Acute Services Directorate. The work pattern will be variable to meet the needs of the service
You will have relevant experience in a clerical/reception setting. You will have excellent interpersonal and organisation skills together with a sound knowledge of Microsoft Office software. You will be computer confident and be able to work accurately under pressure whilst having attention to detail and be able to work co-operatively within a team with a mature outlook.
Duties Of The Post Will Include
- Dealing with telephone calls from Nursing Staff and GPs, together with patients and relatives which can be challenging, requiring empathy and tact.
- Responsible for accurate filing of patients notes when discharged from the ward.
- Extensive physical activity in dealing with movement and transferring of case notes.
- The postholder must be self motivated in prioritising their day to day duties in a very fast paced environment.
Informal enquiries are welcomed to Rebecca Charles, Administration supervisor , Tel .
Certificate of Sponsorship
In line with the current UK Immigration Rules, this post does not meet the eligibility criteria for a Certificate of Sponsorship to support a Skilled Worker Visa or a Health & Care Worker Visa. Overseas nationals should review alternative immigration options before applying for this role. Further information: www.jobsincare.com/job/jbliDfiM note that the majority of correspondence is sent by e-mail, therefore please check your e-mail regularly (including junk folders) and your Jobtrain account for updates.
NHS Forth Valley is positive about disabled people and is committed to offering an interview to disabled people who meet the minimum criteria for the job. Please contact the Recruitment Office on if there are any reasonable adjustments we can make to assist you with your application and/or interview.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Ward Clerk - Health Records Service:
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To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
inLarbert
56.019676208496094 -3.836060523986816 Larbert, Scotland, United Kingdom 
Locations are approximate.
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