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Job responsibilities
Principal Duties & Areas Of Responsibility
To supervise, train and develop administration staff within the Dental Institute
Ensure booking of patients is administered effectively and to the benefit of the patients.
Ensure that all new patents are booked within Trust target times.
Day to day management of administration staff including monitoring attendance, approving leave, and HR, issues.
Respond to telephone enquiries in a polite and helpful manner, taking responsibility for returning any follow up calls.
Provide cover and reception clinics as allocated in a friendly and efficient manner
Obtain complete information for each patient attendance and record any changes onto the Patient Administration System in a timely and accurate way.
Any other clerical duties, IE, filing as may be necessary.
You will be required to adhere to all Trust policies. Of particular import within the Trusts Outpatient Management Policy and Outpatient Waiting List Policy