£23,670.40 per annum
EMPATHY
Nuffield Health The Holly Hospital rbhBpy3F
Opportunity to make a positive first impression on members and visitors.
A friendly and supportive work environment that promotes wellbeing.
Comprehensive benefits package including private healthcare and financial wellbeing support.
Develop excellent communication skills through face-to-face and phone interactions.
Flexibility in working hours with a full-time position.
Job satisfaction from providing exceptional customer service and making others feel valued.
Engagement in a dynamic role that contributes to the smooth running of the reception and cafe areas.
Nuffield Health is seeking a Front of House Team Member for their Baltimore Wharf club in London. The role involves providing excellent customer service by greeting members and visitors, answering queries, and ensuring a friendly and professional atmosphere in the reception and café areas. The ideal candidate should possess strong communication skills, both in person and over the phone, alongside basic computer proficiency in Word and Excel. The position is full-time, offering an annual salary of £23,670.40, and includes a comprehensive benefits package aimed at promoting employee wellbeing.
As part of the Front of House Team, the successful candidate will play a vital role in creating a welcoming environment and supporting the smooth operations of the facility. Nuffield Health values their staff and encourages potential applicants to apply promptly, as they review applications on a rolling basis.
As part of the Front of House Team, the successful candidate will play a vital role in creating a welcoming environment and supporting the smooth operations of the facility. Nuffield Health values their staff and encourages potential applicants to apply promptly, as they review applications on a rolling basis.
Head Office
Front of House Team Member
Front of House Team Member
Nuffield Health Baltimore Wharf FWC | Customer | Permanent | Full time
£23,670.40 per annum
40 hours per week
Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people.
As a Front of House Team Member at Baltimore Wharf club, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.
As a Member of the Front of House Team, you will:
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With everything from private healthcare to a cycle to work scheme, financial wellbeing support and more – at Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Location
London - London
Contract type
Permanent
Reference
JR0
Apply
Front of House Team Member
Front of House Team Member
Nuffield Health Baltimore Wharf FWC | Customer | Permanent | Full time
£23,670.40 per annum
40 hours per week
Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people.
As a Front of House Team Member at Baltimore Wharf club, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.
As a Member of the Front of House Team, you will:
- Support the smooth running of our reception and café areas
- Help us create a friendly, relaxing and professional environment
- Provide exceptional and efficient customer service to everyone who visits our club
- Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With everything from private healthcare to a cycle to work scheme, financial wellbeing support and more – at Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Location
London - London
Contract type
Permanent
Reference
JR0
Apply
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Useful skills for a Front of House Team Member:
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To work as a Front of House Team Member in the UK, you will typically need a combination of interpersonal, organizational, and service-oriented skills. Here are some key skills that are important for this role:
1. Customer Service Skills: Excellent communication and interpersonal skills are crucial. You should be able to engage with customers, address their needs, and ensure a positive experience.
2. Teamwork: The ability to work effectively as part of a team is important, as you’ll often collaborate with colleagues from different departments.
3. Organization Skills: You should be able to multitask and stay organized, especially during busy periods, to ensure that all front-of-house operations run smoothly.
4. Attention to Detail: Being attentive to details helps in ensuring accuracy in orders, reservations, and maintaining the cleanliness of the front area.
5. Problem-Solving Skills: The ability to handle complaints and resolve issues efficiently is important for maintaining customer satisfaction.
6. Time Management: You should be able to manage your time effectively, prioritizing tasks to keep operations running smoothly.
7. Presentation Skills: A smart appearance and professional demeanor are important, as you are often the first point of contact for customers.
8. Flexibility: The ability to adapt to changing situations and accommodate different customer requests is essential.
9. Basic Knowledge of Food & Beverage: Familiarity with the menu items, including ingredients and preparation methods, can enhance customer service.
10. Cash Handling Skills: If your role involves processing payments, you should be comfortable handling money and using a cash register or POS system.
11. Knowledge of Health and Safety: A basic understanding of health and safety regulations related to food service is important.
12. IT Skills: Familiarity with booking systems or reservation software can be beneficial, particularly in larger establishments.
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