Junior Patient Transport Assessment Officer inKingston Upon Thames inKingston Upon Thames PUBLISHED
MON 6 JAN 2025
Opportunities for professional growth and personal development in a supportive environment.
Involvement in critical patient care processes that directly impact the flow of patients to and from hospitals.
Collaborative work with a dedicated team, enhancing teamwork and communication skills.
Engagement in quality improvement and innovation initiatives, fostering a culture of continuous improvement.
Access to an extensive array of wellbeing resources, including onsite nursery, physiotherapists, and employee assistance programs.
Recognition of efforts and achievements through awards and regular shoutouts, promoting a positive work culture.
The Junior Patient Transport Assessment Officer role at Kingston and Richmond NHS Foundation Trust involves supporting the effective use of Non-Emergency Patient Transport services, ensuring eligible patients receive necessary transport to and from the hospital. The position entails conducting patient transport eligibility assessments primarily through telephone interactions with both hospital and community patients, while collaborating with senior team members to enhance service quality.
In addition to the core responsibilities, the Trust emphasises the importance of employee development and wellbeing, offering resources such as professional development opportunities, wellbeing practitioners, and an on-site staff nursery. The organisation promotes a supportive culture that recognizes and appreciates staff contributions through various initiatives and awards, aiming to create an empowering environment for all employees.
In addition to the core responsibilities, the Trust emphasises the importance of employee development and wellbeing, offering resources such as professional development opportunities, wellbeing practitioners, and an on-site staff nursery. The organisation promotes a supportive culture that recognizes and appreciates staff contributions through various initiatives and awards, aiming to create an empowering environment for all employees.
The role of Junior Patient Transport Assessment Officer is to support and facilitate the effective use of Non-Emergency Patient Transport by the Trust. This is critical to both the effective flow of patients to and from the hospital as well as ensuring support is provided to eligible patients. The post-holder will work as part of a team to assess patients and support other staff to use this service properly.
The post-holder will be responsible for undertaking patient transport eligibility assessments in order to facilitate the efficient and effective running of our Non-Emergency Patient Transport service.
The role will primarily involve telephone assessments from both hospital and community patients, escalating as required and working with the senior members of the team to develop and enhance the service we provide to patients.
Development and staff wellbeing
Your growth and personal happiness matters to us. After all, we can’t expect the best from you if we don’t invest in your development and nurture your wellbeing. From the moment you join us, we’re committed to fostering your professional and personal development within a supportive, empowering environment. Whether you’re just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.
To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.
We also take every opportunity to thank and recognise the work our teams do, through weekly ‘shoutouts’ and patient feedback, monthly and annual awards.
Wherever you work across our organisation, we look forward to welcoming you.
For further details / informal visits contact: Name: Richard Evans Job title: Head of Facilities Email address: Telephone number: 020 934 2003
If you have queries please submit them by e-mail where possible.
The post-holder will be responsible for undertaking patient transport eligibility assessments in order to facilitate the efficient and effective running of our Non-Emergency Patient Transport service.
The role will primarily involve telephone assessments from both hospital and community patients, escalating as required and working with the senior members of the team to develop and enhance the service we provide to patients.
Development and staff wellbeing
Your growth and personal happiness matters to us. After all, we can’t expect the best from you if we don’t invest in your development and nurture your wellbeing. From the moment you join us, we’re committed to fostering your professional and personal development within a supportive, empowering environment. Whether you’re just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.
To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.
We also take every opportunity to thank and recognise the work our teams do, through weekly ‘shoutouts’ and patient feedback, monthly and annual awards.
Wherever you work across our organisation, we look forward to welcoming you.
For further details / informal visits contact: Name: Richard Evans Job title: Head of Facilities Email address: Telephone number: 020 934 2003
If you have queries please submit them by e-mail where possible.
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More from Kingston and Richmond NHS Foundation Trust
inKingston Upon Thames
51.412330627441406 -0.3006890118122101 Kingston Upon Thames, England, United Kingdom 
Locations are approximate.
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