Band 2
NHS
Leeds Teaching Hospitals NHS Trust rADlrhed
Opportunities to develop strong administrative skills within a prestigious NHS trust.
Ability to contribute directly to patient care and clinical outcomes by providing vital support to medical teams.
Work in a collaborative and multidisciplinary environment, fostering teamwork and cooperation.
Engagement in meaningful customer service interactions, enhancing communication skills and patient relations.
Regular interaction with healthcare professionals, offering insights into the workings of a healthcare system.
Stable employment with a permanent contract and associated benefits such as competitive salary and flexible working patterns.
Exposure to a wide variety of administrative tasks that enhance organisational skills and adaptability.
The Spinal Surgery Administrative Assistant role at Leeds Teaching Hospitals NHS Trust provides essential administrative support to the Spinal Surgery Department, requiring the candidate to perform various clerical duties. Key responsibilities include managing patient information, processing documentation, scheduling clinical appointments, and offering support to patient service coordinators and clinical teams. The role emphasises excellent customer service to patients, families, and colleagues while ensuring confidentiality and adherence to departmental policies.
Candidates are expected to demonstrate strong IT skills, handle phone inquiries efficiently, and manage clinical correspondence for outpatient and inpatient services. The position is full-time and offers a salary of £23,615 per year. As part of a multidisciplinary team, the successful applicant will be patient-focused, professional, and flexible, contributing to the overall service delivery within one of the largest providers of specialist hospital services in the country.
Candidates are expected to demonstrate strong IT skills, handle phone inquiries efficiently, and manage clinical correspondence for outpatient and inpatient services. The position is full-time and offers a salary of £23,615 per year. As part of a multidisciplinary team, the successful applicant will be patient-focused, professional, and flexible, contributing to the overall service delivery within one of the largest providers of specialist hospital services in the country.
Job Summary
This role provides a high standard of administrative support to the Spinal Surgery Department.
To undertake a range of clerical and administrative duties which will include receiving and checking documentation, reports and patient information, processing appropriately within departmental guidelines, entering information onto the appropriate IT system and retrieving information as and when required and arranging clinical appointments for patients among other duties.
To provide the Patient Services Co-ordinators, consultants, and clinical teams with administrative support. To demonstrate excellent customer service to patients, relatives, carers, colleagues, and external organisations. To have initiative compatible to the role and always maintain confidentiality
Main duties of the job
Use the Patient Administration System as required.
Use Patient Pathway Manager + as required.
Politely and efficiently receive telephone enquiries from patients, carers, and external agencies in relation to hospital appointments, admissions and general enquires.
Support patient service coordinators, clinicians, and management in service delivery.
Use the Patient Administration System as required.
Use Patient Pathway Manager + as required.
Politely and efficiently receive telephone enquiries from patients, carers, and external agencies in relation to hospital appointments, admissions and general enquires.
Support patient service coordinators, clinicians, and management in service delivery.
To ensure proper use of the office equipment e.g. photocopier, printer, laminator etc.
To work as an effective team member within the patient services team.
About Us
LTHT is one of the largest providers of specialist hospital services in the country, covering over 100 specialties, many of which are delivered across the region. Around 49% of our patient care income of around £1.2 billion comes from our specialised commissioners, NHS England. The Centre for Neurosciences comprises 6 specialties and we are the regional tertiary centre for spinal surgery, neurosurgery, neurology, neuro-rehabilitation, neurophysiology and stroke. We operate a clinically-led structure, which means that doctors, nurses and other healthcare professionals make the decisions on how we run our services. Our Clinical Service Units (CSUs) deliver all of our services and are led by a triumvirate team, including a Clinical Director, a Head of Nursing or Profession and a General Manager.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Date posted
January 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
C9298-NEU-109
Job locations
Leeds General Infirmary
Great George Street
Leeds
LS1 3EX
Job Description
Job responsibilities
Core Values & Behaviours
This individual will be expected to work well as part of a multidisciplinary team and should be patient focused, professional, and flexible in their approach to work.
Be aware of what information can be disclosed to staff, patients, and other agencies.
Integrity, openness, and honesty.
Core Knowledge and Understanding
Excellent customer care skills.
Be aware of and demonstrate commitment to the Trusts departmental policies and procedures.
Have understanding of Health and Safety rules and to be responsible for ones own acts and omissions.
Principal duties and areas of responsibility
Clinical Correspondence & Support to Clinical Services
Typing/proofreading clinical correspondence relating to outpatient and inpatient attendances and other patient related correspondence on behalf of the consultant and clinical teams.
Use a range of IT skills to support the clinical work of the consultant e.g. use of databases and spread sheets to monitor waiting lists.
Support administrative process as deemed appropriate by the PSC.
To provide a full clerical support service to the Department including organising, sorting, and filing documents and papers; dealing with incoming and outgoing paper and electronic post as required.
Answer phone calls and deal with enquiries relating to patients and clinical work from a variety of sources, directly resolving where possible or transferring to appropriate personnel.
Liaise with GPs and other hospital staff to provide the best patient care.
Responsibilities
Job description Job responsibilities
Core Values & Behaviours
This individual will be expected to work well as part of a multidisciplinary team and should be patient focused, professional, and flexible in their approach to work.
Be aware of what information can be disclosed to staff, patients, and other agencies.
Integrity, openness, and honesty.
Core Knowledge and Understanding
Excellent customer care skills.
Be aware of and demonstrate commitment to the Trusts departmental policies and procedures.
Have understanding of Health and Safety rules and to be responsible for ones own acts and omissions.
Principal duties and areas of responsibility
Clinical Correspondence & Support to Clinical Services
Typing/proofreading clinical correspondence relating to outpatient and inpatient attendances and other patient related correspondence on behalf of the consultant and clinical teams.
Use a range of IT skills to support the clinical work of the consultant e.g. use of databases and spread sheets to monitor waiting lists.
Support administrative process as deemed appropriate by the PSC.
To provide a full clerical support service to the Department including organising, sorting, and filing documents and papers; dealing with incoming and outgoing paper and electronic post as re
This role provides a high standard of administrative support to the Spinal Surgery Department.
To undertake a range of clerical and administrative duties which will include receiving and checking documentation, reports and patient information, processing appropriately within departmental guidelines, entering information onto the appropriate IT system and retrieving information as and when required and arranging clinical appointments for patients among other duties.
To provide the Patient Services Co-ordinators, consultants, and clinical teams with administrative support. To demonstrate excellent customer service to patients, relatives, carers, colleagues, and external organisations. To have initiative compatible to the role and always maintain confidentiality
Main duties of the job
Use the Patient Administration System as required.
Use Patient Pathway Manager + as required.
Politely and efficiently receive telephone enquiries from patients, carers, and external agencies in relation to hospital appointments, admissions and general enquires.
Support patient service coordinators, clinicians, and management in service delivery.
Use the Patient Administration System as required.
Use Patient Pathway Manager + as required.
Politely and efficiently receive telephone enquiries from patients, carers, and external agencies in relation to hospital appointments, admissions and general enquires.
Support patient service coordinators, clinicians, and management in service delivery.
To ensure proper use of the office equipment e.g. photocopier, printer, laminator etc.
To work as an effective team member within the patient services team.
About Us
LTHT is one of the largest providers of specialist hospital services in the country, covering over 100 specialties, many of which are delivered across the region. Around 49% of our patient care income of around £1.2 billion comes from our specialised commissioners, NHS England. The Centre for Neurosciences comprises 6 specialties and we are the regional tertiary centre for spinal surgery, neurosurgery, neurology, neuro-rehabilitation, neurophysiology and stroke. We operate a clinically-led structure, which means that doctors, nurses and other healthcare professionals make the decisions on how we run our services. Our Clinical Service Units (CSUs) deliver all of our services and are led by a triumvirate team, including a Clinical Director, a Head of Nursing or Profession and a General Manager.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Date posted
January 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
C9298-NEU-109
Job locations
Leeds General Infirmary
Great George Street
Leeds
LS1 3EX
Job Description
Job responsibilities
Core Values & Behaviours
This individual will be expected to work well as part of a multidisciplinary team and should be patient focused, professional, and flexible in their approach to work.
Be aware of what information can be disclosed to staff, patients, and other agencies.
Integrity, openness, and honesty.
Core Knowledge and Understanding
Excellent customer care skills.
Be aware of and demonstrate commitment to the Trusts departmental policies and procedures.
Have understanding of Health and Safety rules and to be responsible for ones own acts and omissions.
Principal duties and areas of responsibility
Clinical Correspondence & Support to Clinical Services
Typing/proofreading clinical correspondence relating to outpatient and inpatient attendances and other patient related correspondence on behalf of the consultant and clinical teams.
Use a range of IT skills to support the clinical work of the consultant e.g. use of databases and spread sheets to monitor waiting lists.
Support administrative process as deemed appropriate by the PSC.
To provide a full clerical support service to the Department including organising, sorting, and filing documents and papers; dealing with incoming and outgoing paper and electronic post as required.
Answer phone calls and deal with enquiries relating to patients and clinical work from a variety of sources, directly resolving where possible or transferring to appropriate personnel.
Liaise with GPs and other hospital staff to provide the best patient care.
Responsibilities
Job description Job responsibilities
Core Values & Behaviours
This individual will be expected to work well as part of a multidisciplinary team and should be patient focused, professional, and flexible in their approach to work.
Be aware of what information can be disclosed to staff, patients, and other agencies.
Integrity, openness, and honesty.
Core Knowledge and Understanding
Excellent customer care skills.
Be aware of and demonstrate commitment to the Trusts departmental policies and procedures.
Have understanding of Health and Safety rules and to be responsible for ones own acts and omissions.
Principal duties and areas of responsibility
Clinical Correspondence & Support to Clinical Services
Typing/proofreading clinical correspondence relating to outpatient and inpatient attendances and other patient related correspondence on behalf of the consultant and clinical teams.
Use a range of IT skills to support the clinical work of the consultant e.g. use of databases and spread sheets to monitor waiting lists.
Support administrative process as deemed appropriate by the PSC.
To provide a full clerical support service to the Department including organising, sorting, and filing documents and papers; dealing with incoming and outgoing paper and electronic post as re
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to
view Start practice interview
NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
More from Leeds Teaching Hospitals NHS Trust
inLeeds
53.85780715942383 -1.5023113489151 Leeds, England, United Kingdom 
Locations
are approximate.
Learn more
What might it look like to work here?
Stand by, we'll show you...
Stand by, we'll show you...
This image is not representative.
Learn more