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Medical SecretaryinPenarthinPenarthPUBLISHED FRI 21 MAR 2025

Cardiff and Vale University Health BoardFollow Cardiff and Vale University Health Board

Opportunity to work in a supportive and experienced team of medical secretaries, enhancing skills and professional growth.
Engagement in a meaningful role that directly contributes to the care and well-being of patients in the Trauma and Orthopaedics department.
Chance to develop and implement new administrative procedures, providing a platform for personal initiative and creativity.
Collaboration with a large and diverse health board, offering exposure to over 100 specialist services and multiple career paths.
Commitment to values such as care, trust, respect, and personal responsibility, creating a positive and inclusive workplace culture.
Potential to work in a bilingual environment, welcoming both Welsh and English speakers, promoting linguistic diversity.
Involvement in a health board that prioritizes community health and well-being, aligning with a mission focused on improving health outcomes for all.
Are you a compassionate communicator with a knack for organisation? Cardiff and Vale University Health Board is looking for a dedicated Medical Secretary to join our Trauma and Orthopaedics team in Penarth. This role isn't just about administrative tasks; it's an invitation to become an integral part of a supportive environment where your contributions truly matter. You’ll work alongside experienced colleagues, enhancing your skills as you help us deliver top-notch care to our community.

We value kindness, trust, and respect both for our patients and our staff. In this role, you'll engage in tasks such as managing correspondence, assisting in implementing new procedures, and prioritising workload—all while ensuring that our consultants receive the secretarial support they need. Whether you’re fluent in Welsh or English, your ability to work under pressure and collaborate effectively will help us achieve our mission of "Living Well, Caring Well, Working Together." Join a healthcare leader committed to making a meaningful difference in the lives of over 500,000 people. Ready for your next challenge? Reach out to Geoff Hall at Geoff.Hall@wales.nhs.uk or call 02921 826168 for more information. Your journey in care begins here!
Opportunity to work in a supportive and experienced team of medical secretaries, enhancing skills and professional growth.
Engagement in a meaningful role that directly contributes to the care and well-being of patients in the Trauma and Orthopaedics department.
Chance to develop and implement new administrative procedures, providing a platform for personal initiative and creativity.
Collaboration with a large and diverse health board, offering exposure to over 100 specialist services and multiple career paths.
Commitment to values such as care, trust, respect, and personal responsibility, creating a positive and inclusive workplace culture.
Potential to work in a bilingual environment, welcoming both Welsh and English speakers, promoting linguistic diversity.
Involvement in a health board that prioritizes community health and well-being, aligning with a mission focused on improving health outcomes for all.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Medical Secretary:
To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
Conclusion
 


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