Thank you for visiting jobsincare.com. This website uses cookies.

NHS Patient Services Administrator - 12 months FTCinManchesterinManchesterPUBLISHED TUE 7 JAN 2025

BLUE LIGHT CARDFAMILYMATERNITYMENTAL HEALTHNHSPENSION

Optegra Eye Health CareFollow Optegra Eye Health Care

Competitive salary up to £26K, reviewed annually.
Generous annual leave of 33 days, including bank holidays.
Flexible hybrid working model, allowing for a great work-life balance.
Funded training and development opportunities to enhance skills.
Commitment to employee wellbeing with private healthcare and mental health support.
Exclusive benefits like Blue Light Card for discounts and free eye treatment for employees.
Supportive and inclusive team environment that values loyalty and commitment.
Optegra Eye Health Care is seeking a dedicated NHS Patient Services Administrator for a 12-month fixed-term contract at their Manchester Eye Hospital. This hybrid role involves four days of in-office work and one day from home, including a four-week induction and training program on-site. The successful candidate will be responsible for conducting virtual pre-operative consultations, managing appointment bookings, and providing exceptional customer service throughout the patient journey.

Candidates should have experience in a healthcare setting, particularly in the ophthalmic sector, and be committed to delivering high-quality clinical care. Strong communication, organisational skills, and proficiency with patient administration systems are essential. Optegra offers a competitive salary of up to £26K, generous holiday allowances, flexible working options, ongoing training, and various employee benefits, creating a supportive and inclusive workplace culture.
Competitive salary up to £26K, reviewed annually.
Generous annual leave of 33 days, including bank holidays.
Flexible hybrid working model, allowing for a great work-life balance.
Funded training and development opportunities to enhance skills.
Commitment to employee wellbeing with private healthcare and mental health support.
Exclusive benefits like Blue Light Card for discounts and free eye treatment for employees.
Supportive and inclusive team environment that values loyalty and commitment.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses.Learn more...
Useful skills for a NHS Patient Services Administrator - 12 months FTC:
Working as an NHS Patient Services Administrator in the UK requires a combination of technical, interpersonal, and organizational skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and colleagues.
2. Customer Service Skills: Providing excellent patient care and addressing inquiries and concerns is crucial. Being empathetic and patient-focused is important.
3. Organizational Skills: Ability to manage multiple tasks efficiently, prioritize workload, and maintain accurate records.
4. Attention to Detail: Ensuring that patient information is recorded accurately and that administrative processes are followed without error.
5. IT Proficiency: Familiarity with computer systems and software, particularly patient management systems, electronic health records, and Microsoft Office applications.
6. Problem-Solving Skills: Ability to resolve issues that may arise regarding patient bookings, concerns, or administrative tasks effectively.
7. Teamwork: Working collaboratively with other healthcare professionals and administrative staff within the NHS.
8. Confidentiality and Data Protection: Understanding the importance of patient confidentiality and adhering to data protection regulations, such as GDPR.
9. Time Management: Efficiently managing time and tasks to meet deadlines, especially in a fast-paced environment.
10. Adaptability: Being flexible and able to adjust to changes in procedures, systems, and patient needs.
11. Knowledge of NHS Policies and Procedures: Familiarity with NHS regulations, policies, and terminology can be beneficial.
12. Basic Financial Skills: Understanding of billing, invoicing, and other financial aspects may be required, depending on specific duties within the role.
13. Emotional Resilience: Ability to handle stressful situations and maintain professionalism while working with vulnerable patients.
 


inManchester click to show distance
Locations are approximate. Learn more