Endoscopy Administration Assistant inShrewsbury inShrewsbury PUBLISHED
THU 16 JAN 2025
Opportunity to contribute to high-quality patient care by ensuring efficient scheduling and booking processes.
Collaboration with a diverse team of healthcare professionals, enhancing teamwork and interpersonal skills.
Development of valuable administrative skills and experience in a healthcare setting.
Flexibility in working hours and task rotation, which can lead to a varied and engaging workday.
Exposure to the operational side of the NHS, allowing for personal and professional growth within the healthcare sector.
Commitment to a supportive organisation that values its staff and promotes a positive working environment.
The Shrewsbury and Telford Hospital NHS Trust is seeking an enthusiastic and motivated individual for the role of Endoscopy Administration Assistant. This position involves providing essential administrative support within the endoscopy booking office and reception area, ensuring efficient clerical operations. The candidate will manage Outpatient and Inpatient Endoscopy appointments, handle waiting list management, and respond to inquiries from patients and staff. Essential skills include proficiency in Microsoft Office, knowledge of data protection and confidentiality, exceptional organisational and communication abilities, and the capacity to work collaboratively within a team.
The role requires face-to-face reception duties on a rotational basis, and the successful applicant will work closely with management and staff to maintain a high-quality booking and scheduling service. The Trust aims to provide excellent care to its communities, adhering to its vision and core values of partnering, ambition, care, and trust, while ensuring a supportive environment for both patients and staff.
The role requires face-to-face reception duties on a rotational basis, and the successful applicant will work closely with management and staff to maintain a high-quality booking and scheduling service. The Trust aims to provide excellent care to its communities, adhering to its vision and core values of partnering, ambition, care, and trust, while ensuring a supportive environment for both patients and staff.
This busy specialty is seeking an enthusiastic, motivated person who can offer excellent administrative support to assist in the smooth running of the endoscopy booking office.
The endoscopy administrative assistant will have responsibility for administrative duties within the endoscopy booking office and reception area. The post holder will be responsible for ensuring an optimum level of efficient clerical support to the department in a timely and accurate manner.
Administrative experience would be beneficial. Working knowledge of using Microsoft Office applications, an understanding of data protection and maintaining strict confidentiality in the healthcare setting are all essential, together with excellent organisational and communication skills, flexibility, good time management and the ability to work as part of a team.
Main duties of the job
The successful post holder will work closely with managers and staff at all levels to help develop and maintain a high quality booking and scheduling service for the Endoscopy Unit.
The Booking and Scheduling office manage Outpatient and Inpatient Endoscopy appointments across The Shrewsbury and Telford Hospital NHS Trust. The successful candidate will have specific areas of responsibility, including waiting list management and elective rescheduling, as well as dealing with and responding to enquiries from patients and staff.
The post involves providing face to face reception cover on a rotational basis.
Working for your organisation
As an organisation we strive to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision (“To provide excellent care for the communities we serve”) and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most – our patients and their families.
The endoscopy administrative assistant will have responsibility for administrative duties within the endoscopy booking office and reception area. The post holder will be responsible for ensuring an optimum level of efficient clerical support to the department in a timely and accurate manner.
Administrative experience would be beneficial. Working knowledge of using Microsoft Office applications, an understanding of data protection and maintaining strict confidentiality in the healthcare setting are all essential, together with excellent organisational and communication skills, flexibility, good time management and the ability to work as part of a team.
Main duties of the job
The successful post holder will work closely with managers and staff at all levels to help develop and maintain a high quality booking and scheduling service for the Endoscopy Unit.
The Booking and Scheduling office manage Outpatient and Inpatient Endoscopy appointments across The Shrewsbury and Telford Hospital NHS Trust. The successful candidate will have specific areas of responsibility, including waiting list management and elective rescheduling, as well as dealing with and responding to enquiries from patients and staff.
The post involves providing face to face reception cover on a rotational basis.
Working for your organisation
As an organisation we strive to provide high quality, safe care for our patients in an environment which our staff are proud to work in. We believe that by adhering to our Vision (“To provide excellent care for the communities we serve”) and working with our Trust Values in mind (Partnering, Ambitious, Caring, Trusted) we can achieve the right results for the people that matter most – our patients and their families.
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