Faster Diagnosis AdministratorinHaywards HeathinHaywards HeathPUBLISHED SAT 4 JAN 2025

To work alongside and support the Urology FDS Navigator to manage a full and comprehensive administrative service for the FDS Urology Nurses, Urology Consultants and the Urology teams ensuring all work is prioritised according to the demands of the service.

The post holder will be working as part of a specific project team including Faster Diagnosis Project Manager, Faster Diagnosis Urology Nurses and Pathway Navigator.

The post holder will be responsible for the coordination of the administrative function of the pathway, including and not limited to, arranging investigations, booking appointments, Multi-Disciplinary Team (MDT) discussions, and keeping patients informed at all times.

Duties will include online diary management, booking of patient’s clinics and outcomes on to the hospital system, formatting and sending out confidential clinical letters and liaising with patients in a professional manner. You will become an expert user of our patient database and the staff rostering system and other office databases.

• Receiving referrals, once triaged on ERS and booking patients into correct patient system waiting list i.e. Careflow.
• Booking telephone/virtual and face to face outpatient appointments. Request follow up appointments with Outpatient booking team. Discharge patients on Careflow and Database.
• Obtain, track and return medical notes as required.
• Ability to recognise different types of procedures and their importance and book accordingly in accordance with Department policy and schedule.
• Dealing with Cancer Pathway referrals as per national and local guidelines, giving instructions and reassurance in sensitive manner.
• Liaising with GP’s and referring Consultants in regard to their patients both verbally, and via email.
• Dealing with challenging and stressful situations when contacting patients.
• Utilise all modern IT tools available to provide the most efficient use of time and most effective service e.g. Cris, Oasis, Ice, Panda, Excel, Outlook, also be proficient in generating and using Trust Departmental databases.
• Create and maintain a new patient database. Collate information from database regarding all patient referrals, procedures, outcomes and discharges.
• Provide monthly data from database to CCG’s, Cancer Pathway team, Operational Director, and Cancer Information Manager.
  
  

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Candidate Information Pack

www.jobsincare.com/job/jbliGknZ further details / informal visits contact: Name: jennifer finn Job title: Patient Access Manager Email address: Telephone number:

Please contact Jennifer Finn for any queries.