Opportunity to make a meaningful impact on patient care in a rewarding healthcare environment.
Access to extensive training and development programs, supporting career growth and professional advancement.
Work within a multi-award-winning NHS organisation with a strong commitment to employee well-being.
Flexible working options that promote a healthy work-life balance.
Collaborative work environment with multidisciplinary teams, enhancing teamwork and professional relationships.
Involvement in innovative healthcare initiatives, contributing to the delivery of high-quality service and care closer to home.
Desirable language skills enhancement, with the opportunity to apply in Welsh alongside English.
The Healthcare Support Worker (HCSW) role at Aneurin Bevan University Health Board in Newport involves providing high-quality health and social care to patients with varying needs within primary and secondary care settings. The HCSW will support registered nurses in clinical assessments, manage patients' healthcare requirements, and perform direct care tasks like phlebotomy and clinical observations. Working under the supervision of a registered nurse, the HCSW is expected to adhere to established protocols and maintain professional relationships with both patients and colleagues.
Ideal candidates should have a Level 3 NVQ/QCF/CQFW accreditation, experience in a healthcare support role, and the ability to perform clinical observations. The position is permanent at 30 hours per week, with an additional fixed-term shift. While Welsh language skills are desirable, both Welsh and English speakers are encouraged to apply. Aneurin Bevan University Health Board offers a supportive environment with flexible working options, extensive training, and professional development opportunities.
Ideal candidates should have a Level 3 NVQ/QCF/CQFW accreditation, experience in a healthcare support role, and the ability to perform clinical observations. The position is permanent at 30 hours per week, with an additional fixed-term shift. While Welsh language skills are desirable, both Welsh and English speakers are encouraged to apply. Aneurin Bevan University Health Board offers a supportive environment with flexible working options, extensive training, and professional development opportunities.
We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job Overview
To support registered nurses in delivering evidenced based care to patients within primary and secondary care across Aneurin Bevan University Health Board. The Health Care Support Worker (HCSW) will provide high quality, consistent and cost-effective health and social care for patients with both complex and non-complex needs. There will be an expectation for the HCSW to work within the Health Inclusion Service and across General Practice sites, nurse led clinics and health promotion initiatives as directed by Senior Nurse/ Lead nurse.
The post holder will work as part of a team that provides health care services to residents who are registered in a general practice within The Aneurin Bevan University Health board (ABUHB) area focusing on the direct needs of service users undergoing healthcare treatment. The post holder is expected to work within clinical competencies with supporting base knowledge. They will have completed a learning package at NVQ/QCF/CQFW level 3. They are expected to work within defined protocols, adhering to the Code of Conduct for Healthcare Support Workers in Wales under the appropriate delegation and close supervision of and reporting to a registered nurse.
Main duties of the job
To assist the Healthcare Team in the clinical assessment and management of patients presenting for healthcare needs within a primary care setting.
To undertake initial screening of new patients referred to the Health Inclusion service under the indirect supervision of a registered nurse.
Undertake health screening, testing and clinical observations as required and documented prior to a clinical sessions.
To be able to recognise normal range parameters of clinical testing and report to registered nurse when results out of protocol range.
Carry out direct care duties under the delegation of a registered nurse e.g. phlebotomy, physiological observations, sample testing, ECG.
To rotate as necessary between differing primary and community care establishments.
To establish and maintain effective working relationships with internal and external agencies, interacting with patients and all colleagues in a professional manner.
To implement care as planned and directed by the Registered Nurse, reporting any changes in the patient’s condition in a timely manner.
Please note: This post is 30 hours permanent, with an additional 7.5 hours fixed term for 12 months.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Qualifications & Knowledge
Essential criteria
Essential criteria
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job Overview
To support registered nurses in delivering evidenced based care to patients within primary and secondary care across Aneurin Bevan University Health Board. The Health Care Support Worker (HCSW) will provide high quality, consistent and cost-effective health and social care for patients with both complex and non-complex needs. There will be an expectation for the HCSW to work within the Health Inclusion Service and across General Practice sites, nurse led clinics and health promotion initiatives as directed by Senior Nurse/ Lead nurse.
The post holder will work as part of a team that provides health care services to residents who are registered in a general practice within The Aneurin Bevan University Health board (ABUHB) area focusing on the direct needs of service users undergoing healthcare treatment. The post holder is expected to work within clinical competencies with supporting base knowledge. They will have completed a learning package at NVQ/QCF/CQFW level 3. They are expected to work within defined protocols, adhering to the Code of Conduct for Healthcare Support Workers in Wales under the appropriate delegation and close supervision of and reporting to a registered nurse.
Main duties of the job
To assist the Healthcare Team in the clinical assessment and management of patients presenting for healthcare needs within a primary care setting.
To undertake initial screening of new patients referred to the Health Inclusion service under the indirect supervision of a registered nurse.
Undertake health screening, testing and clinical observations as required and documented prior to a clinical sessions.
To be able to recognise normal range parameters of clinical testing and report to registered nurse when results out of protocol range.
Carry out direct care duties under the delegation of a registered nurse e.g. phlebotomy, physiological observations, sample testing, ECG.
To rotate as necessary between differing primary and community care establishments.
To establish and maintain effective working relationships with internal and external agencies, interacting with patients and all colleagues in a professional manner.
To implement care as planned and directed by the Registered Nurse, reporting any changes in the patient’s condition in a timely manner.
Please note: This post is 30 hours permanent, with an additional 7.5 hours fixed term for 12 months.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Qualifications & Knowledge
Essential criteria
- NVQ/QCF/CQFW accreditation at Level 3
- Evidence of up to date mandatory ESR online training, e.g. Health and Safety, Safeguarding, BLS and Anaphylaxis etc.
- Evidence of continuing professional development.
- Motivational interviewing or MECC brief intervention training
- Maths and English GCSE Grade C or above (or equivalent).
Essential criteria
- Experience of undertaking a HCSW role
- Experience of undertaking clinical observations e.g. temperature, BP recording, clinical testing.
- Experience of working with multidisciplinary teams
- Experience of undertaking a HCSW role in a Primary and Secondary Care setting
- Experience of working with people who are socially vulnerable and are experiencing a decline in their mental health
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
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Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for a Healthcare Support Worker - Primary Care:
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To work as a Healthcare Support Worker in the UK, you typically need a combination of skills and qualities. Here’s a list of essential skills and competencies:
1. Communication Skills: The ability to communicate effectively with patients, their families, and healthcare professionals is crucial. This includes listening skills and the ability to convey information clearly.
2. Empathy and Compassion: Healthcare support workers must be able to show kindness and understanding towards patients, many of whom may be vulnerable or in distress.
3. Teamwork: Working well with others is essential in a healthcare setting. Support workers often collaborate with nurses, doctors, and other healthcare professionals.
4. Attention to Detail: Being able to notice changes in a patient’s condition and being meticulous about following care plans and procedures is vital.
5. Organizational Skills: The ability to manage time effectively and prioritize tasks in a busy healthcare environment is important.
6. Basic Medical Knowledge: Familiarity with basic medical terminology and an understanding of healthcare practices can be beneficial.
7. Physical Stamina and Strength: The role can be physically demanding, requiring the ability to lift and move patients or equipment.
8. Problem-Solving Skills: The ability to think on your feet and adapt to changing situations is useful in healthcare settings.
9. Respect for Diversity: Understanding and respecting different backgrounds, cultures, and needs of patients is essential for providing inclusive care.
10. Technical Skills: Basic computer skills may be needed for maintaining patient records and using healthcare software.
11. Confidentiality and Professionalism: Adhering to ethical standards and maintaining patient confidentiality is critical in healthcare.
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