Opportunity to work in a dynamic and busy environment, enhancing time management and organizational skills.
Collaboration with clinical leads and patient coordinators, fostering teamwork and professional growth.
Possibility to engage in a complex and varied workload, keeping the role interesting and challenging.
Contribution to the crucial administrative support of ophthalmology services, playing a vital role in patient care.
Access to ongoing training and development opportunities, especially in using advanced IT systems like EPIC.
Being part of a well-respected foundation trust, recognized for its commitment to quality healthcare and continuous improvement.
Working in a supportive culture that values excellence, teamwork, and proactive engagement in the future of healthcare.
Frimley Health NHS Foundation Trust is seeking a Clinical Admin Officer for the Ophthalmology department at Frimley Park Hospital. This role requires an organised and detail-oriented individual with administrative experience and excellent interpersonal and time management skills. Responsibilities include providing administrative support, assisting with appointment bookings, managing IT systems, and maintaining confidentiality in accordance with organisational procedures. Candidates should thrive in a busy environment and be adaptable to change.
The ideal candidate will possess NVQ Level 3 in Administration or equivalent experience, have a good educational background, and be competent in current software programs. Experience in an office setting, particularly within the NHS, is preferred. The Trust is committed to delivering high-quality healthcare and has ambitious plans for future developments and service improvements across its facilities.
The ideal candidate will possess NVQ Level 3 in Administration or equivalent experience, have a good educational background, and be competent in current software programs. Experience in an office setting, particularly within the NHS, is preferred. The Trust is committed to delivering high-quality healthcare and has ambitious plans for future developments and service improvements across its facilities.
Job Overview
An exciting opportunity has arisen for a Clinical Admin Officer to join the Ophthalmology admin team at Frimley Park Hospital.
Accuracy and attention to detail are a must. Applicants should enjoy working in a busy environment and you will need to be organised, enthusiastic and dedicated with excellent interpersonal and time management skills.
The role is ideally suited to candidates with administrative experience with a positive approach to change. If you enjoy a complex and varied workload this could be the post for you.
Main duties of the job
Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.
As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.
We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties
Detailed Job Description And Main Responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person specification
Qualifications
Essential criteria
Essential criteria
Essential criteria
We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.
We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.
We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment .
Our three core values , and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future .
Apply online now
An exciting opportunity has arisen for a Clinical Admin Officer to join the Ophthalmology admin team at Frimley Park Hospital.
Accuracy and attention to detail are a must. Applicants should enjoy working in a busy environment and you will need to be organised, enthusiastic and dedicated with excellent interpersonal and time management skills.
The role is ideally suited to candidates with administrative experience with a positive approach to change. If you enjoy a complex and varied workload this could be the post for you.
Main duties of the job
- To provide an administrative service to the Department.
- To work closely with the Clinical Admin Leads and patient Pathway Coordinator to set daily priorities and targets.
- To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensure anticipated difficulties in meeting deadlines are promptly reported.
- To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures.
- To answer queries in a timely and professional manner.
- To ensure that secure systems are in place for the storage of all resources including computerised information.
- To assist with booking appointments
- To ensure all phone calls are dealt with in a professional and timely manner
- To operate the various EPIC and other IT systems to fulfil the role/department requirements.
Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.
As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.
We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties
Detailed Job Description And Main Responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person specification
Qualifications
Essential criteria
- NVQ Level 3 Administration or equivalent practical knowledge
- Good education to GCSE standard or equivalent experience
- Experience of using EPIC
Essential criteria
- Experience of working in an office environment
- Competent with current software programmes (i.e. MS Word, Excel, PowerPoint)
- Be able to work in a busy environment and remain calm under pressure
- Experience of working within a team environment
- Working in the NHS either in a hospital/private practice/GP setting
- Provide general non-clinical advice
Essential criteria
- Ability to communicate clearly
- Ability to work with minimal supervision
- Ability to prioritise workload
- Able to adapt to change
- Excellent interpersonal skills.
- Understanding of medical terminology
We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.
We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.
We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment .
Our three core values , and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future .
Apply online now
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