Ward Clerk inHarrogate inHarrogate PUBLISHED
FRI 20 DEC 2024
Opportunity to make a meaningful impact on the lives of children and their families by providing support and care.
Work in a collaborative environment as part of a multidisciplinary team, enhancing professional relationships and teamwork skills.
Gain valuable experience in a fast-paced healthcare setting, improving multitasking and organisational abilities.
Access to comprehensive employee support and wellbeing initiatives, including an Employee Assistance Programme and counselling services.
Participate in a culture of recognition with awards like 'Making a Difference' and 'Colleague Recognition Awards' for outstanding contributions.
Flexible work opportunities that allow for diverse experiences across different areas of the unit.
Encouragement for personal and professional development, with initiatives that support staff engagement and inclusion.
The Harrogate and District NHS Foundation Trust is seeking a dedicated and organized individual for the role of Ward Clerk on Woodlands ward, a 16-bedded paediatric unit. This full-time position involves liaising with patients and their families, providing an excellent telephone manner, and assisting the multidisciplinary team in managing discharge plans and follow-up appointments. The ideal candidate will be able to multitask in a busy environment, maintain confidentiality, and demonstrate flexibility across various areas within the unit.
Working within a supportive and inclusive culture, the Trust offers various staff benefits, including health and wellbeing initiatives, personal development opportunities, and recognition programs. The successful candidate will have the chance to contribute to exceptional pediatric care while being part of a friendly team. Interested applicants are encouraged to reach out for more information or consult the attached job description and person specification.
Working within a supportive and inclusive culture, the Trust offers various staff benefits, including health and wellbeing initiatives, personal development opportunities, and recognition programs. The successful candidate will have the chance to contribute to exceptional pediatric care while being part of a friendly team. Interested applicants are encouraged to reach out for more information or consult the attached job description and person specification.
Are you passionate, enthusiastic, well organised and wanting to make a difference? We are looking for motivated and passionate individual who wants to work as part of the team to help provide exceptional care to a range of children and their families. We have a full time post available for a Band 2 ward clerk
Woodlands ward is a Paediatric 16 bedded ward with an additional clinical assessment unit for general medical and surgical paediatric patients as well as day admissions. The unit can be a busy unit and therefore we are looking for someone who can multi task well and is organised. Please feel free to contact for further detail.
The Post Holder Will
Liaise with patients on the ward and their family.
Have an excellent telephone manner
Will assist all members of the MDT to perform their roles to the best of their ability.
Assist in arranging discharge plans / follow up appointments for patients.
Have an understanding of the hospital systems including PCS
To act as a host and receptionist to children, their families and visitors
To demonstrates due diligence whilst maintaining and promoting effective working practices commensurate with the post.
Maintains confidentiality relating to the welfare and treatment of patients and staff at all times.
To be flexible to work in different areas within the unit as required
At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
If you are interested in striving to deliver excellence in paediatric care and working in a friendly and welcoming team please do contact us.
Please see the attached job description and person specification for more information or contact Ward Manage Nina Kapur
Woodlands ward is a Paediatric 16 bedded ward with an additional clinical assessment unit for general medical and surgical paediatric patients as well as day admissions. The unit can be a busy unit and therefore we are looking for someone who can multi task well and is organised. Please feel free to contact for further detail.
The Post Holder Will
Liaise with patients on the ward and their family.
Have an excellent telephone manner
Will assist all members of the MDT to perform their roles to the best of their ability.
Assist in arranging discharge plans / follow up appointments for patients.
Have an understanding of the hospital systems including PCS
To act as a host and receptionist to children, their families and visitors
To demonstrates due diligence whilst maintaining and promoting effective working practices commensurate with the post.
Maintains confidentiality relating to the welfare and treatment of patients and staff at all times.
To be flexible to work in different areas within the unit as required
At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
If you are interested in striving to deliver excellence in paediatric care and working in a friendly and welcoming team please do contact us.
Please see the attached job description and person specification for more information or contact Ward Manage Nina Kapur
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Useful skills for a Ward Clerk:
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To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
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