Opportunity to make a positive impact on patient experiences within a busy respiratory department.
Gain valuable administrative and organisational skills by managing patient pathways and tracking.
Collaboration with clinical teams, providing support and enhancing teamwork skills.
Involvement in ensuring compliance with RTT standards, contributing to efficient healthcare delivery.
Access to ongoing training and professional development to improve skills and advance in the role.
Position within a prestigious NHS Trust known for high-quality care and a diverse patient population.
Participation in national audits and data collection, allowing involvement in important healthcare research.
The Patient Pathway Coordinator position at London North West Healthcare NHS Trust in Acton involves providing vital administrative support to the Respiratory department, particularly in the areas of patient pathway tracking and validation to meet RTT standards. The role requires excellent communication and organisational skills to ensure a positive patient experience, manage clinic bookings, admit day cases, and handle queries via phone and email. The post holder will maintain an updated record of patient tracking on the Trust database and assist the service management and clinical teams with various administrative processes and national audit data collection.
As part of a large NHS trust serving a diverse population, the Coordinator will work closely with clinical teams to facilitate efficient patient diagnosis and treatment within the required timeframes. The position offers training and support to help the post holder effectively fulfill their responsibilities, contributing to the overall excellence of care provided by the trust. Interested candidates are encouraged to contact the Service Manager for more details.
As part of a large NHS trust serving a diverse population, the Coordinator will work closely with clinical teams to facilitate efficient patient diagnosis and treatment within the required timeframes. The position offers training and support to help the post holder effectively fulfill their responsibilities, contributing to the overall excellence of care provided by the trust. Interested candidates are encouraged to contact the Service Manager for more details.
Opportunity to make a positive impact on patient experiences within a busy respiratory department.
Gain valuable administrative and organisational skills by managing patient pathways and tracking.
Collaboration with clinical teams, providing support and enhancing teamwork skills.
Involvement in ensuring compliance with RTT standards, contributing to efficient healthcare delivery.
Access to ongoing training and professional development to improve skills and advance in the role.
Position within a prestigious NHS Trust known for high-quality care and a diverse patient population.
Participation in national audits and data collection, allowing involvement in important healthcare research.
The post holder will be responsible for providing administrative support to the Respiratory department. This is a busy department dealing with general Trauma and Orthopaedic day to day activities.
The role will focus on supporting a positive patient experience within the services with a key emphasis on communication and organisation skills. The post holder will focus on patient pathway tracking and validation to achieve RTT standards. The post holder will work closely with the service team and receive support and training as required to fulfil the role.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We Run Major Acute Services At
For further details / informal visits contact: Name: Victoria Lusher Job title: Service Manager Email address: Telephone number:
Theresa Alone -
The role will focus on supporting a positive patient experience within the services with a key emphasis on communication and organisation skills. The post holder will focus on patient pathway tracking and validation to achieve RTT standards. The post holder will work closely with the service team and receive support and training as required to fulfil the role.
- To be responsible for providing administrative support to Clinical teams, including dealing with phone and email queries, co-ordinating the booking of clinics, admitting day cases and other miscellaneous administrative duties.
- To ensure that every patient pathway is tracked, and every patient diagnosed and treated as quickly as possible within relevant RTT standards.
- Maintain an up-to-date record of patient tracking and escalations on the Trust database.
- To support the Service Management team and clinical team to ensure all administrative process are delivered including data and evidence collection for relevant national audits.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We Run Major Acute Services At
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
For further details / informal visits contact: Name: Victoria Lusher Job title: Service Manager Email address: Telephone number:
Theresa Alone -
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Patient Pathway Co-ordinator:
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To work as a Patient Pathway Coordinator in the UK, you typically need a combination of skills, qualifications, and experience. Here are some key skills and attributes that are important for this role:
1. Communication Skills: Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and administrative staff.
2. Organizational Skills: The ability to manage multiple tasks and prioritize workloads effectively is crucial. Coordinators often deal with scheduling, documentation, and patient records.
3. Attention to Detail: Being detail-oriented helps ensure that patient information is accurate and that pathways are correctly followed.
4. Empathy and Compassion: Understanding the needs and concerns of patients is important, as you will be dealing with individuals who may be anxious or in distress.
5. Problem-Solving Skills: The ability to identify and resolve issues that may arise in the patient pathway is key to ensuring a smooth experience for patients.
6. Knowledge of Healthcare Systems: Familiarity with the NHS or healthcare systems, protocols, and processes is beneficial for navigating patient pathways effectively.
7. Teamwork and Collaboration: Working well with a variety of healthcare professionals is important for ensuring patient care is coordinated.
8. IT Skills: Proficiency in using healthcare management software, electronic medical records, and general computer applications for data entry, scheduling, and communication.
9. Time Management: The ability to manage time effectively to meet deadlines and accommodate changing priorities in a fast-paced environment.
10. Understanding of Patient Pathways: Knowledge of clinical pathways, referral processes, and how to optimize patient flow through the healthcare system.
11. Confidentiality and Ethics: Understanding the importance of patient confidentiality and handling sensitive information appropriately.
Qualifications and Experience:
- Relevant qualifications in health or social care can be advantageous (such as a degree in healthcare management or a related field).
- Previous experience in clinical or administrative roles within a healthcare setting may be required or highly desirable.
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