First point of contact for patients, providing opportunities to help and support individuals during their visits.
Involvement in a vital role within the healthcare team, contributing to the smooth operation of a busy Diagnostics Centre.
Variety of tasks including appointment scheduling, patient registration, and handling enquiries which keep the workday interesting and dynamic.
Opportunity to work in a team described as 'competent and caring', ensuring a supportive work environment.
Access to ongoing personal development and training opportunities within a large and reputable NHS trust.
Located in Wirral, an area with beautiful coastlines and countryside, providing a pleasant living and working environment.
The role of Clinic Clerk at Clatterbridge Diagnostics Centre involves providing essential reception and administrative support within a busy healthcare environment. The position requires previous customer service experience as the clerk will be the initial point of contact for patients. Responsibilities include scheduling appointments, registering patients, completing necessary documentation, handling telephone inquiries, and communicating with patients and healthcare professionals. The clerk may also need to assist across different clerical areas within the centre as required.
Working full-time on a rota basis with hours between 7:30 AM and 6 PM, the Clinic Clerk will be part of the Wirral University Teaching Hospital NHS Foundation Trust, one of the largest acute trusts in the North West, serving a wide community. The Trust offers a warm and welcoming environment for new staff and boasts a commitment to high-quality patient care. Ideal candidates should have strong communication skills and be proactive in addressing challenges to improve patient service.
Working full-time on a rota basis with hours between 7:30 AM and 6 PM, the Clinic Clerk will be part of the Wirral University Teaching Hospital NHS Foundation Trust, one of the largest acute trusts in the North West, serving a wide community. The Trust offers a warm and welcoming environment for new staff and boasts a commitment to high-quality patient care. Ideal candidates should have strong communication skills and be proactive in addressing challenges to improve patient service.
Clatterbridge Diagnostics Centre have an exciting opportunity for a full time clinic clerk to join our team.
The role will work at Clatterbridge Diagnostics Centre based on the Clatterbridge Hospital site. Hours will be between 7.30 - 6pm on a rota basis.
Candidates will be required to carry out reception duties and be the first point of contact for patients arriving at the Diagnostics Centre so will be required to have previous customer service experience.
Duties will include;
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
For further details / informal visits contact: Name: Christine Sweeney Job title: Business Support Manager Email address: Telephone number:
Chris can be contacted for an informal visit/conversation on -
Or contact - Natasha Turner, Operational Service Lead on - /
The role will work at Clatterbridge Diagnostics Centre based on the Clatterbridge Hospital site. Hours will be between 7.30 - 6pm on a rota basis.
Candidates will be required to carry out reception duties and be the first point of contact for patients arriving at the Diagnostics Centre so will be required to have previous customer service experience.
Duties will include;
- Schedule appointments for all Diagnostics
- Reception and registration of patients and issuing patient preparations as appropriate
- Completion of all required documentation and computer records
- Taking telephone calls and following up enquiries from patients, clinics, wards, and General Practitioners
- Contacting patients via telephone to make and confirm appointments
- Sending out correspondence and dealing with all relevant queries from patients, relatives, hospital staff and General Practitioners
- Drawing difficulties to the attention of the manager and/or clinical staff and making suggestions for improvements
- Requirement to work in any of the clerical areas within the Diagnostic Centre’s, on either a temporary or permanent basis
- Assisting other members of clerical staff to cover sickness, annual leave, etc.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
For further details / informal visits contact: Name: Christine Sweeney Job title: Business Support Manager Email address: Telephone number:
Chris can be contacted for an informal visit/conversation on -
Or contact - Natasha Turner, Operational Service Lead on - /
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