Assistant Service Manager inLondon inLondon PUBLISHED SUN 22 DEC 2024

We are seeking applications from enthusiastic individuals to join this busy teaching hospital within the operational management team. This is an ideal career opportunity for anyone who is looking for a challenging opportunity to develop their existing skills, and to provide a first-class service to patients. The successful candidate will lead the day-to-day operational running of a portfolio of departments within the Royal London Dental Hospital. The role is very busy and will include outpaitent and theatre management, management of 18-week RTT, DM& cancer pathways, working closely with senior colleagues and clinicians to deliver exemplary care for our patients.

The Royal London Dental Hospitals offers a range of specialist Level 3 dental, ophthalmology and oral and maxillofacial services to North-East London. We also are a major trauma centre running a specialist oral and maxillofacial trauma service.

Responsibilities

The Assistant Service Manager is a key management role and is responsible for the operational delivery of all aspects of the service areas. Key aims are:

• To co-ordinate the operational delivery of services within the portfolio of responsibility to ensure the safe and effective use of all resources. Specifically, to take a lead in achieving key performance targets in line with local and national agreements.
• In partnership with the Clinical Leads, Service Delivery Manager, and General Manager take operational management responsibility - with the specialty Consultants, Lead Nurses, Operational Managers and Heads of Department within specialty portfolio for the delivery of the Division’s financial and operational priorities.
• Provide timely, efficient and effective operational service management support for the specialty portfolio.
• Deputise for the Service Manager, acting with delegated authority as granted to lead on tasks and in key meetings. Support the wider directorate under the direction of the General Manager.
• Support the Clinical Lead, Consultants, Lead Nurses and Service Manager to ensure that the services are responsive, innovative and provide the highest possible clinical and performance standards.
• Have an understanding of the specialties position against all performance/quality targets. Contribute to design and implementation of mitigation plans where services are off plan,
  
  

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

For further details / informal visits contact: Name: Tiernan Sheehan Job title: Associate General Manager Email address: