Ward ClerkinLiverpoolinLiverpoolPUBLISHED FRI 4 APR 2025
Full-time hours offer stability with a consistent work schedule from Monday to Friday.
Opportunities to develop strong organisational and administrative skills.
The role allows for autonomy and working with limited supervision, catering to individuals who thrive in self-directed environments.
The position provides the chance to contribute positively to the healthcare environment and directly support service users.
Mersey Care’s commitment to staff development and organisational transformation ensures that employees are supported and encouraged to grow.
Flexibility in working hours can improve work-life balance and accommodate personal needs.
Being part of one of the largest trusts in the North West allows for engagement with diverse teams and professional networks.
Are you a compassionate and organized individual looking to make a difference in the care industry? Join our Community Care Division at Longmoor House with Mersey Care NHS Foundation Trust as a Ward Clerk, where your skills will help us deliver ‘perfect care’ to those who need it most. This is a fantastic opportunity for women and caring professionals to step into a vital role, where your administrative support will play a key part in enhancing the experience for both service users and the dedicated clinical teams.
As a Ward Clerk, you’ll be responsible for providing outstanding administrative services in a busy healthcare setting. We’re looking for someone who can work independently, prioritise tasks, and maintain confidentiality while being professional, empathetic and engaging with both staff and service users. With full-time hours of 37.5 per week, Monday to Friday, you’ll enjoy a flexible approach to your working hours, allowing you to balance work and life. If you’re ready to contribute positively to our community and help shape the care services of the future, we’d love to hear from you! For more information, contact Denys Striyenku at denys.striyenku@merseycare.nhs.uk.
As a Ward Clerk, you’ll be responsible for providing outstanding administrative services in a busy healthcare setting. We’re looking for someone who can work independently, prioritise tasks, and maintain confidentiality while being professional, empathetic and engaging with both staff and service users. With full-time hours of 37.5 per week, Monday to Friday, you’ll enjoy a flexible approach to your working hours, allowing you to balance work and life. If you’re ready to contribute positively to our community and help shape the care services of the future, we’d love to hear from you! For more information, contact Denys Striyenku at denys.striyenku@merseycare.nhs.uk.
Full-time hours offer stability with a consistent work schedule from Monday to Friday.
Opportunities to develop strong organisational and administrative skills.
The role allows for autonomy and working with limited supervision, catering to individuals who thrive in self-directed environments.
The position provides the chance to contribute positively to the healthcare environment and directly support service users.
Mersey Care’s commitment to staff development and organisational transformation ensures that employees are supported and encouraged to grow.
Flexibility in working hours can improve work-life balance and accommodate personal needs.
Being part of one of the largest trusts in the North West allows for engagement with diverse teams and professional networks.
We have an exciting opportunity for an efficient ward clerk to support in our Community Care Division in Longmoor House site.
The Successful candidate will have good organisation and people skills, be computer literate and have the ability to work with limited supervision.
The post holder will provide a comprehensive and high quality administrative support service, the successful candidate to be flexible and support across the Longmoor House.
The successful candidate will have the ability to support service users whilst being professional, empathetic and understanding.
The hours are full time 37.5 hours per week, Monday to Friday 7am to 6pm (Flexible time).
The purpose of this post is to provide a comprehensive administrative and clerical service to an excellent standard, ensuring a high level of accuracy to the inpatient areas across the Local Services Division.
The post holder is expected to work closely with the teams working with the minimum of supervision to co-ordinate his/her activities to ensure that an efficient service is provided.
The post holder will be expected to work with a flexible approach, maintaining confidentiality at all times when dealing with service user/staff information. The post holder should be able to demonstrate excellent written and verbal skills, strong organisational and time management skills and have a high level of accuracy and attention to detail.
They will be able to demonstrate flexibility and use own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the clinical team to utilise their time in an efficient and effective manner.
It is essential that the post holder exercise initiative commensurate with the role and vital that confidentiality is maintained at all times.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
For further details / informal visits contact: Name: Denys Striyenku Job title: Business Support Manager Email address: Telephone number:
The Successful candidate will have good organisation and people skills, be computer literate and have the ability to work with limited supervision.
The post holder will provide a comprehensive and high quality administrative support service, the successful candidate to be flexible and support across the Longmoor House.
The successful candidate will have the ability to support service users whilst being professional, empathetic and understanding.
The hours are full time 37.5 hours per week, Monday to Friday 7am to 6pm (Flexible time).
The purpose of this post is to provide a comprehensive administrative and clerical service to an excellent standard, ensuring a high level of accuracy to the inpatient areas across the Local Services Division.
The post holder is expected to work closely with the teams working with the minimum of supervision to co-ordinate his/her activities to ensure that an efficient service is provided.
The post holder will be expected to work with a flexible approach, maintaining confidentiality at all times when dealing with service user/staff information. The post holder should be able to demonstrate excellent written and verbal skills, strong organisational and time management skills and have a high level of accuracy and attention to detail.
They will be able to demonstrate flexibility and use own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the clinical team to utilise their time in an efficient and effective manner.
It is essential that the post holder exercise initiative commensurate with the role and vital that confidentiality is maintained at all times.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
For further details / informal visits contact: Name: Denys Striyenku Job title: Business Support Manager Email address: Telephone number:
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses.Learn more...
Useful skills for a Ward Clerk:
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To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
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