Opportunity to work in a high-performing organisation with an 'Outstanding' Care Quality Commission rating.
Experience in a dynamic and busy multidisciplinary team, enhancing teamwork skills.
Development of strong customer service skills while interacting with patients and the public.
Gaining valuable administrative experience in a healthcare setting, contributing to patient referrals and internal processes.
Flexible working hours within a Monday to Friday shift pattern, promoting work-life balance.
Access to a range of benefits, including opportunities for personal and professional development.
Commitment to equality, diversity, and inclusion, ensuring a supportive work environment.
Unlock an exciting opportunity to become a Patient Administration Clerk with Homerton Healthcare NHS Foundation Trust in London. We’re on the lookout for a compassionate and driven individual to join our dedicated Patient and Administration contact centre. If you thrive in a fast-paced environment and enjoy providing exceptional customer service, this role could be the perfect fit for you. Your experience in administration and your understanding of confidentiality will play a crucial part as you support patient referrals and handle various administrative tasks—both over the phone and in person.
At Homerton, we’re all about inclusivity and diversity, and we're especially eager to welcome women and those with caring backgrounds to our thriving, supportive workforce. With us, you’ll work alongside a team that’s proud of its ‘Outstanding’ rating from the Care Quality Commission. Enjoy a flexible Monday to Friday shift pattern, generous benefits, and the chance to grow your career in a highly respected organisation that's committed to your development. If you're ready to make a valuable contribution to our community and make a difference in people’s lives, reach out to us for more information. Join us, and be part of something truly rewarding!
Opportunity to work in a high-performing organisation with an 'Outstanding' Care Quality Commission rating.
Experience in a dynamic and busy multidisciplinary team, enhancing teamwork skills.
Development of strong customer service skills while interacting with patients and the public.
Gaining valuable administrative experience in a healthcare setting, contributing to patient referrals and internal processes.
Flexible working hours within a Monday to Friday shift pattern, promoting work-life balance.
Access to a range of benefits, including opportunities for personal and professional development.
Commitment to equality, diversity, and inclusion, ensuring a supportive work environment.
An exciting opportunity has arisen for an Patient Administration Clerk to join our Patient and Administration contact centre. This is an exciting and challenging role, we are looking for a flexible, friendly, customer service focused and self-motivated administrator to join our busy multidisciplinary team.
Applicants should ideally have previous customer service experience working in a fast paced contact centre setting and an excellent understanding of confidentiality and data protection.
The post holder will need to have good IT skills and be confident using computer systems and Microsoft Office packages including excel.
The roles requires a combination non face to face and face to face contact with it being based in the call centre or reception. They will provide administration support for patient referrals and support the department with other general administration tasks.
These roles require to include working Monday - Friday 08:00 - 20:00 shift pattern. if you are unable to work shift patterns then please do not apply
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
For further details / informal visits contact: Name: Andrea Douglin Job title: Patient admin Team Leader Email address: Telephone number: 02
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