Healthcare Assistant - A&E inGreater London inGreater London PUBLISHED 15 NOV 2024
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The Royal Shrewsbury Hospital Emergency Department has undergoing a significant refurb currently to accommodate a safe and deliverable service to the patients and families of Shropshire/Telford & Wrekin.
Job OverviewAn exciting opportunity has become available to recruit Healthcare Assistants to work within the Emergency Department at The Royal Shrewsbury Hospital. We have both full time and part time positions available.
We are looking for people who are caring and compassionate and who have strong communication and observation skills to deliver excellent patient-focused care in a challenging environment. As a Trust, our guiding principle is “Putting Patients First” and that means giving our patients the best care and experience we can.
You must have good communication skills and be able to work well as part of a team. You must be flexible in your approach as you will be required to work days, nights and weekends to meet the needs of the service. In return we offer you a strong commitment to teaching and education, whilst working within a friendly and supportive working environment and a team who are committed to providing and maintaining high standards of patient care.
Main duties of the job
Provide support to patients to maintain their hygiene needs. This may include actions such as: Bathing/washing/ Care of mouth, hair, nails and eyes
Accurately undertake and record patient observations (at a frequency determined by the Registered nurses), reporting any abnormalities immediately to a registered nurse.
Escort patients to and from other wards and departments under the direct instruction of the Registered nurses.
To move patients safely using techniques taught by the Manual Handling Team, including the safe use of mechanical and non-mechanical manual handling aids.
Working for your organisation
The Royal Shrewsbury Hospital Emergency Department has undergoing a significant refurb currently to accommodate a safe and deliverable service to the patients and families of Shropshire/Telford & Wrekin. The refurb consists of an extension to our majors area, new ambulance receiving area and a dedicated paediatric area along with a Urgent Treatment Centre for minors and GP stream.
A very exciting time to join our ED with opportunities to develop with formal Royal College Nursing - Emergency Nurse Competency based assessments with accreditation supporting all nurses to work in majors, minors, resus, paediatrics and mental health. For HCA’s and ECT’s (B3 in ED) our Clinical Nurse Educators will take you through the robust training program.
Job Overview
An exciting opportunity has become available to recruit Healthcare Assistants to work within the Emergency Department at The Royal Shrewsbury Hospital. We have both full time and part time positions available.
We are looking for people who are caring and compassionate and who have strong communication and observation skills to deliver excellent patient-focused care in a challenging environment. As a Trust, our guiding principle is “Putting Patients First” and that means giving our patients the best care and experience we can.
You must have good communication skills and be able to work well as part of a team. You must be flexible in your approach as you will be required to work days, nights and weekends to meet the needs of the service. In return we offer you a strong commitment to teaching and education, whilst working within a friendly and supportive working environment and a team who are committed to providing and maintaining high standards of patient care.
Main duties of the job
Provide support to patients to maintain their hygiene needs. This may include actions such as: Bathing/washing/ Care of mouth, hair, nails and eyes
Accurately undertake and record patient observations (at a frequency determined by the Registered nurses), reporting any abnormalities immediately to a registered nurse.
Escort patients to and from other wards and departments under the direct instruction of the Registered nurses.
To move patients safely using techniques taught by the Manual Handling Team, including the safe use of mechanical and non-mechanical manual handling aids.
Working for your organisation
The Royal Shrewsbury Hospital Emergency Department has undergoing a significant refurb currently to accommodate a safe and deliverable service to the patients and families of Shropshire/Telford & Wrekin. The refurb consists of an extension to our majors area, new ambulance receiving area and a dedicated paediatric area along with a Urgent Treatment Centre for minors and GP stream.
A very exciting time to join our ED with opportunities to develop with formal Royal College Nursing - Emergency Nurse Competency based assessments with accreditation supporting all nurses to work in majors, minors, resus, paediatrics and mental health. For HCA’s and ECT’s (B3 in ED) our Clinical Nurse Educators will take you through the robust training program.
An exciting opportunity has become available to recruit Healthcare Assistants to work within the Emergency Department at The Royal Shrewsbury Hospital. We have both full time and part time positions available.
We are looking for people who are caring and compassionate and who have strong communication and observation skills to deliver excellent patient-focused care in a challenging environment. As a Trust, our guiding principle is “Putting Patients First” and that means giving our patients the best care and experience we can.
You must have good communication skills and be able to work well as part of a team. You must be flexible in your approach as you will be required to work days, nights and weekends to meet the needs of the service. In return we offer you a strong commitment to teaching and education, whilst working within a friendly and supportive working environment and a team who are committed to providing and maintaining high standards of patient care.
Main duties of the job
Provide support to patients to maintain their hygiene needs. This may include actions such as: Bathing/washing/ Care of mouth, hair, nails and eyes
Accurately undertake and record patient observations (at a frequency determined by the Registered nurses), reporting any abnormalities immediately to a registered nurse.
Escort patients to and from other wards and departments under the direct instruction of the Registered nurses.
To move patients safely using techniques taught by the Manual Handling Team, including the safe use of mechanical and non-mechanical manual handling aids.
Working for your organisation
The Royal Shrewsbury Hospital Emergency Department has undergoing a significant refurb currently to accommodate a safe and deliverable service to the patients and families of Shropshire/Telford & Wrekin. The refurb consists of an extension to our majors area, new ambulance receiving area and a dedicated paediatric area along with a Urgent Treatment Centre for minors and GP stream.
A very exciting time to join our ED with opportunities to develop with formal Royal College Nursing - Emergency Nurse Competency based assessments with accreditation supporting all nurses to work in majors, minors, resus, paediatrics and mental health. For HCA’s and ECT’s (B3 in ED) our Clinical Nurse Educators will take you through the robust training program.
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Useful skills for a Healthcare Assistant - A&E:
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To work as a Healthcare Assistant (HCA) in the UK, you need a combination of practical skills, personal qualities, and a basic understanding of healthcare principles. While specific requirements might vary depending on the employer or the care setting, here are the key skills and attributes typically required:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and healthcare professionals.
- Good listening skills to understand patients' needs and concerns.
2. Empathy and Compassion:
- Understanding and sensitivity to the feelings of patients.
- Ability to provide emotional support and reassurance.
3. Basic Clinical Skills:
- Understanding of basic health and hygiene standards.
- Ability to assist with daily living activities (bathing, dressing, feeding, etc.).
- Monitoring vital signs (blood pressure, temperature, pulse) can also be necessary.
4. Teamwork:
- Ability to work collaboratively with other healthcare professionals.
- Being a supportive team player.
5. Time Management:
- Ability to prioritize tasks efficiently in a fast-paced environment.
- Managing time effectively to ensure all patients receive appropriate care.
6. Attention to Detail:
- Being meticulous in following care plans and documenting changes in patients’ conditions.
- Paying close attention to patient safety.
7. Problem Solving Skills:
- Ability to respond to a variety of situations and challenges quickly and effectively.
- Competence in recognizing changes in a patient's condition and taking appropriate action.
8. Physical Stamina:
- Capability to perform physically demanding tasks, such as lifting and moving patients.
- Maintaining energy and stamina for long shifts.
Personal Qualities:
- Patience: Working in healthcare can be challenging; patience is crucial when dealing with patients who may be distressed or unwell.
- Reliability: Being dependable and trustworthy is essential for providing good patient care.
- Adaptability: Flexibility to handle varying work environments and situations.
- Respectfulness: Maintaining dignity for patients and treating them respectfully.
Training and Qualifications:
While formal qualifications may not always be required, having a relevant qualification, such as a Level 2 or Level 3 Diploma in Health and Social Care, can be beneficial. Some employers provide on-the-job training, and courses in first aid, safeguarding, or infection control may also be useful.
Experience:
Any previous experience in healthcare, customer service, or caring environments can greatly enhance your application. Volunteering in hospitals, care homes, or community services can provide valuable experience and skills.
More from The Shrewsbury and Telford Hospital NHS Trust
inGreater London
51.4309196472168 -0.09364960342645644 Greater London, England, United Kingdom 
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