Opportunity to work in a leading children's hospital, contributing to the healthcare of pediatric patients.
Engagement in a collaborative team environment with a supportive culture that values diversity and inclusion.
Role provides significant interaction with families, enhancing customer care skills and emotional intelligence.
Involves a variety of administrative tasks, allowing for the development of strong organizational and IT skills.
Chance to play a crucial role in patient processes, including admissions and follow-up appointments, impacting patient outcomes.
Involvement in staff networks promoting inclusivity, contributing to a positive workplace environment.
The Great Ormond Street Hospital for Children NHS Foundation Trust in London is seeking a full-time Band 3 Ward Administrator to join the Pelican wards team, which focuses on Dermatology, Rheumatology, Immunology, and Infectious Diseases. This role involves providing outstanding customer service to families, managing ward reception, and ensuring smooth administrative processes. Key responsibilities include handling registration and discharge procedures, maintaining the Electronic Patient Records System (EPR), and coordinating follow-up appointments.
Successful candidates will possess strong interpersonal skills, be highly organized, and proficient with IT systems. The position requires flexibility, a supportive approach to teamwork, and the ability to work independently. Great Ormond Street Hospital is committed to diversity and inclusion in its hiring practices and encourages applications from individuals of varied backgrounds, emphasizing fair consideration for all applicants.
Successful candidates will possess strong interpersonal skills, be highly organized, and proficient with IT systems. The position requires flexibility, a supportive approach to teamwork, and the ability to work independently. Great Ormond Street Hospital is committed to diversity and inclusion in its hiring practices and encourages applications from individuals of varied backgrounds, emphasizing fair consideration for all applicants.
Full Time Post 37.5 hours per week
An exciting opportunity has become available for a Band 3 Ward Administrator working in the in a leading Children’s Hospital.
You will work flexibly as part of a team of ward administrators to support the Pelican wards at Great Ormond Street Hospital for Children NHS Foundation Trust, on which inpatients under the Dermatology, Rheumatology, Immunology and Infectious Diseases specialties are treated.
You will be responsible for providing excellent customer care to families on the ward and for carrying out established administrative processes efficiently and accurately. You will have excellent interpersonal skills and be able to deal effectively with a wide range of people. You will be highly
organised and competent with IT to succeed in this role. You will have a caring and flexible approach to meet service requirements and will work well both as part of a team and independently.
We encourage applications from enthusiastic individuals who can take on new challenges and want to provide the best possible service to clinicians, nurses, and families alike.
For further information, please contact Jheni Morrison, Assistant Service Manager either via or telephone: 020 7405 9200 ext. 5640
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.
We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.
We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women’s staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust’s mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.
For further details / informal visits contact: Name: Jheni Morrison Job title: Assistant Service Manager Email address:
An exciting opportunity has become available for a Band 3 Ward Administrator working in the in a leading Children’s Hospital.
You will work flexibly as part of a team of ward administrators to support the Pelican wards at Great Ormond Street Hospital for Children NHS Foundation Trust, on which inpatients under the Dermatology, Rheumatology, Immunology and Infectious Diseases specialties are treated.
You will be responsible for providing excellent customer care to families on the ward and for carrying out established administrative processes efficiently and accurately. You will have excellent interpersonal skills and be able to deal effectively with a wide range of people. You will be highly
organised and competent with IT to succeed in this role. You will have a caring and flexible approach to meet service requirements and will work well both as part of a team and independently.
We encourage applications from enthusiastic individuals who can take on new challenges and want to provide the best possible service to clinicians, nurses, and families alike.
For further information, please contact Jheni Morrison, Assistant Service Manager either via or telephone: 020 7405 9200 ext. 5640
- To be the first point of contact and ensure that the ward reception areas have adequate cover and support at all times; that families are welcomed onto the ward; that phones are answered,and communication accurately recorded and that admin processes are efficient and of a high standard.
- To cross cover the other Ward Administrator
- To undertake registration, admission, transfer, and discharge procedures and to input the information onto the EPIC Electronic Patient Records System (EPR) ensuring high data quality and up to date information is entered and maintained promptly within the set targets. Helping the Trust to meet its 24-hour discharge summary target.
- To book follow-up appointments for patients post discharge and liaise with patients attending clinic, ensuring information packs are made available where necessary.
- To proactively monitor the admissions and discharge process ensuring all patients are accurately admitted and any errors correctly in a timely manner (including Rheumatology rehab and podiatry patients)
- To assist the clinical team in ensuring that follow-up appointments are booked and to monitor missed appointments.
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.
We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.
We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women’s staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust’s mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.
For further details / informal visits contact: Name: Jheni Morrison Job title: Assistant Service Manager Email address:
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