Site and Patient Engagement Analyst inUnited Kingdom inUnited Kingdom PUBLISHED
TUE 7 JAN 2025
Medable, Inc r0n96zo5
Meaningful Impact, Work towards accelerating patient access to effective therapies, contributing to improved healthcare outcomes.
Collaboration Opportunities, Engage in cross-functional collaboration with diverse teams, enhancing professional growth and exchange of ideas.
Professional Development, Gain valuable experience in clinical trials, patient engagement, and the creation of training materials and resources.
Flexible Work Environment, Enjoy remote work options that promote a healthy work-life balance and adaptability.
Competitive Compensation, Benefit from competitive salaries, annual performance-based bonuses, and stock options that align with the company's success.
Health and Wellness Benefits, Access comprehensive medical, dental, and vision insurance, along with wellness programs that focus on mental, physical, and financial health.
Community Engagement, Participate in volunteer initiatives and community service, promoting personal fulfillment and social responsibility.
The Site and Patient Engagement Analyst at Medable, Inc. will play a vital role in the development and delivery of training materials tailored for clinical trial sponsors, sites, and patients. This position involves conducting live training sessions, creating engaging demo videos, and collaborating cross-functionally to provide insights on clinical trial operations and patient engagement strategies. Additionally, the analyst will support initiatives related to the Patient Caregiver Network, fostering connections and enhancing the experience for caregivers and patients.
Candidates should possess a Bachelor’s degree in Life Sciences or a related field, along with strong communication skills and a minimum of 2 years of experience as a Clinical Research Coordinator (CRC) or Clinical Research Associate (CRA). Proficiency in multimedia content creation and an ability to work collaboratively in a team-oriented environment are essential, as the role emphasises continuous improvement and the ability to effectively manage multiple tasks. Medable offers a flexible work arrangement, competitive compensation, comprehensive health benefits, and a commitment to fostering a supportive and inclusive workplace.
Candidates should possess a Bachelor’s degree in Life Sciences or a related field, along with strong communication skills and a minimum of 2 years of experience as a Clinical Research Coordinator (CRC) or Clinical Research Associate (CRA). Proficiency in multimedia content creation and an ability to work collaboratively in a team-oriented environment are essential, as the role emphasises continuous improvement and the ability to effectively manage multiple tasks. Medable offers a flexible work arrangement, competitive compensation, comprehensive health benefits, and a commitment to fostering a supportive and inclusive workplace.
Medable's mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organisations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our target audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences.
Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place.
Job Summary: The Site and Patient Engagement Analyst will play a key role in supporting the development and delivery of training materials and resources for our clinical trial sponsors, sites, and patients. This position involves conducting training sessions, creating engaging training videos, providing valuable insights to various functional groups within the company, working cross-functionally across our Professional Services and Product Departments, and supporting our Patient Caregiver Network initiatives.
Key Responsibilities
Flexible Work
Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place.
Job Summary: The Site and Patient Engagement Analyst will play a key role in supporting the development and delivery of training materials and resources for our clinical trial sponsors, sites, and patients. This position involves conducting training sessions, creating engaging training videos, providing valuable insights to various functional groups within the company, working cross-functionally across our Professional Services and Product Departments, and supporting our Patient Caregiver Network initiatives.
Key Responsibilities
- Development of Training Materials: Assist in the design and creation of onboarding and training materials for clinical trial sites and patients, ensuring content is clear, comprehensive, and accessible.
- Conduct Training Sessions: Facilitate live training sessions for sites and patients, effectively communicating the platform's functionalities and answering any questions to enhance user understanding and engagement.
- Create Demo Videos: Produce engaging demo videos that demonstrate the use of the platform, highlighting key features and benefits to assist in user onboarding and support.
- Clinical Trial Knowledge Insights: Collaborate with relevant functional groups within the company to share insights and best practices related to clinical trial operations, site and patient engagement strategies, and site and patient support.
- Support Patient Caregiver Network Initiatives: Assist in the planning and executing initiatives related to the Patient Caregiver Network, fostering connections and providing resources that enhance the experience of caregivers and patients.
- Continuous Improvement: Gather feedback from training participants and stakeholders to identify areas for improvement in training materials and sessions, making necessary adjustments to enhance effectiveness.
- Support Team Initiatives: Assist with various initiatives within the Site and Patient Engagement group, contributing to team goals and objectives.
- Bachelor’s degree in Life Sciences or a related field preferred.
- Strong communication and presentation skills, with the ability to engage diverse audiences.
- 2+ years of professional experience as a CRC and/or CRA
- Knowledge of best practices for patient engagement
- Experience in creating educational materials or conducting training sessions
- Proficiency in video editing software and multimedia content creation
- Ability to work collaboratively in a team-oriented environment and manage multiple tasks effectively
- Strong organisational skills and attention to detail
Flexible Work
- Remote from the start, we believe in a flexible employee experience
- Competitive base salaries
- Annual performance-based bonus
- Stock options for employees, aligning personal achievements to Medable's success
- Comprehensive medical, dental, and vision insurance coverage
- Carrot Fertility Program
- Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA)
- Wellness program (Mental, Physical and Financial)
- Peer-to-peer recognition program, celebrating achievements and milestones
- Volunteer time off to support causes you care about
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Useful skills for a Site and Patient Engagement Analyst:
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To work as a Site and Patient Engagement Analyst in the UK, you would typically need a combination of both technical and soft skills. Here’s a list of key skills and qualifications that are often sought after in this role:
Technical Skills
1. Data Analysis Skills:
- Proficiency in data analysis tools (e.g., Excel, SQL, R, Python).
- Ability to interpret, analyze, and present clinical data effectively.
2. Statistical Knowledge:
- Understanding of statistical principles and methods used in clinical research.
3. Knowledge of Clinical Trials:
- Familiarity with clinical trial processes, regulations, and documentation (e.g., GCP, ICH Guidelines).
4. Database Management:
- Experience with clinical trial management systems (CTMS) or electronic data capture (EDC) systems.
5. Survey and Engagement Tools:
- Knowledge of survey platforms and patient engagement tools.
6. Reporting Skills:
- Ability to create comprehensive reports and dashboards to communicate findings effectively.
Soft Skills
1. Communication Skills:
- Strong verbal and written communication skills to interact with stakeholders, including patients, site staff, and investigators.
2. Interpersonal Skills:
- Ability to build relationships with patients and site staff to foster engagement.
3. Problem-Solving Skills:
- Analytical thinking and the ability to troubleshoot issues that may arise in patient engagement.
4. Attention to Detail:
- High level of accuracy in data entry and analysis to ensure reliability of information.
5. Organizational Skills:
- Ability to manage multiple projects and adhere to timelines in a fast-paced environment.
6. Team Collaboration:
- Ability to collaborate effectively with cross-functional teams including clinical operations, data management, and regulatory affairs.
Educational Background
- Typically, a degree in life sciences, health-related fields, data science, or a relevant discipline is preferred.
- Additional qualifications or certifications in clinical research (e.g., Certified Clinical Research Associate - CCRA, Clinical Research Coordinator - CCRC) may enhance your employability.
Others
- Knowledge of Healthcare Systems:
- Understanding the UK healthcare system and patient pathways may be advantageous.
- Experience with Patient Recruitment Strategies:
- Skills in developing and implementing strategies to enhance patient recruitment and retention in clinical trials.
- Familiarity with Regulatory and Compliance Issues:
- Understanding of ethical considerations and compliance in patient engagement and data handling.
Continuous Learning
- Keeping up-to-date with advancements in clinical research methodologies, patient engagement techniques, and technologies used in the field will also be crucial for success in this role.
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