Opportunity to work within a multi-award-winning NHS organisation that values its employees.
Fixed term contract provides job security until at least March 2026.
Flexible working hours that promote a healthy work-life balance.
Involvement in a meaningful role that directly supports diabetes care and patient well-being.
Access to comprehensive training and development programs, including opportunities for recognized qualifications.
Encouragement for applications from diverse backgrounds, supporting inclusivity and equality.
Ability to contribute to integrated healthcare services, enhancing patient care in the community.
Aneurin Bevan University Health Board is seeking an Administrative Assistant to join their Diabetes Optimisation Team in Newport. This fixed-term, part-time position (18 hours per week, Monday to Thursday) involves arranging clinic sessions with GP practices, sending appointment letters to patients, contacting patients by phone to schedule appointments, and maintaining updated Excel spreadsheets for the project. The role also includes ordering necessary supplies and supporting the overarching goals of the Value Based Health Care Team.
Candidates are encouraged to apply in either Welsh or English and should possess essential skills in IT, particularly Microsoft Office, along with experience in booking appointments and patient communication. This opportunity offers a supportive work environment with flexible working options and numerous career development initiatives as part of a multi-award-winning NHS organisation dedicated to quality healthcare and staff well-being.
Candidates are encouraged to apply in either Welsh or English and should possess essential skills in IT, particularly Microsoft Office, along with experience in booking appointments and patient communication. This opportunity offers a supportive work environment with flexible working options and numerous career development initiatives as part of a multi-award-winning NHS organisation dedicated to quality healthcare and staff well-being.
We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job Overview
Administrative Assistant for the Diabetes Optimisation Team
Working with the Value Based Health Care Team, there is an exciting opportunity for an Administrative Assistant to join the VBHC diabetes optimisation team.
The Role Involves
Fixed term until 31/03/2026 to meet the needs of the service
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Main duties of the job
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Knowledge
Essential criteria
Essential criteria
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job Overview
Administrative Assistant for the Diabetes Optimisation Team
Working with the Value Based Health Care Team, there is an exciting opportunity for an Administrative Assistant to join the VBHC diabetes optimisation team.
The Role Involves
- Arranging clinic sessions with GP practices.
- Sending letters to patients inviting them for a diabetes review.
- Contacting patients by telephone to arrange a clinic appointment.
- Updating excel spreadsheets and assisting the team in obtaining any necessary supplies.
Fixed term until 31/03/2026 to meet the needs of the service
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Main duties of the job
- Use GP clinical systems to send patients letters inviting them for a diabetes optimisation review.
- Update Excel spreadsheets with information relating to the project.
- Contact GP Practices to arrange clinic sessions.
- Contact patients to book clinic appointments.
- Order any necessary supplies needed for the project.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Knowledge
Essential criteria
- Use IT systems - microsoft office
- NVQ3 in business administration
Essential criteria
- Experience of booking appointments
- Experience of sending patient letters
- Experience of using GP clinical systems
- Experience of telephoning patients
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for an Administrative Assistant:
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To work as an Administrative Assistant in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often required or beneficial for this role:
Technical Skills
1. Microsoft Office Suite Proficiency: Strong skills in Word, Excel, PowerPoint, and Outlook are essential for creating documents, managing spreadsheets, and scheduling.
2. Typing and Data Entry Skills: Fast and accurate typing skills are important for documentation and data management.
3. File Management: Organising and maintaining both physical and digital files.
4. Basic Bookkeeping: Understanding financial documents and basic accounting might be required, depending on the role.
5. Communication Tools: Familiarity with email communication and other messaging platforms (e.g., Slack, Microsoft Teams) is essential.
6. CRM Software: Experience with customer relationship management tools may be needed in some roles.
Soft Skills
1. Organisational Skills: Ability to manage multiple tasks and prioritize them effectively.
2. Time Management: Skills to manage one’s time efficiently to meet deadlines.
3. Attention to Detail: Precision in executing tasks and reviewing documents to avoid mistakes.
4. Communication Skills: Strong verbal and written communication skills to interact effectively with colleagues and clients.
5. Problem-Solving Skills: Ability to handle unexpected issues and find solutions quickly.
6. Customer Service Orientation: Being polite and helpful when dealing with clients and colleagues.
Other Skills
1. Adaptability: Willingness to learn new software, processes, and adapt to changes in the workplace.
2. Teamwork: Ability to work collaboratively with others in a team setting.
3. Initiative: Being proactive in identifying tasks that need to be done and taking action without being asked.
4. Confidentiality: Understanding the importance of handling sensitive information discreetly.
Qualifications and Experience
While a formal qualification may not be strictly needed, having GCSEs or equivalent qualifications, particularly in English and Maths, can be an advantage. Experience in an administrative role or a related field is also beneficial and can set you apart from other candidates. Some employers may also look for a qualification in Business Administration or a related subject.
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