Orthopaedic Service Administrator in Brighton inBrighton PUBLISHED MON 16 DEC 2024 Jump to job information section

Come and join us! We are a dynamic and innovative service who aim to provide a first class service to our patients. This post will give you the opportunity and support to experience a wide and varied career within our Trust.

We are looking for an experienced and enthusiastic Orthopaedic Service Administrator who is dedicated to providing a safe and efficient service to Orthopaedic patients. Our services receive referrals from Orthopaedic Consultants, GP’s, Sussex MSK partnership, and our Virtual Fracture Clinics.

The successful candidate will assist, and work alongside, the Hand Service, Virtual Hand Fracture and Adult Virtual Clinics, and the Patient Access Manager for Outpatients, and will provide a full patient booking administration service to Consultants.

You should possess good written and oral communication skills and function well as part of a team, using your own initiative and ability to prioritise work to achieve deadlines.

You will need to be competent in a range of IT packages, including MS Office, a good telephone manner and be able to empathise with people calling in times of distress.

This role is to provide administrative support for the bookings within Orthopaedic Fracture Clinics (Hand Service, Virtual Hand Fracture Clinic, & Adult Virtual Fracture), in their delivery of service to patients and the Trust.

This will involve a range of administrative procedures and practices, as well as handling queries directly from patients, relatives and their carers.

To develop and maintain efficient administration systems, exercising initiative and discretion.

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

For further details / informal visits contact: Name: Cathy Swaby Job title: Patient Access Manager, Outpatients Email address: Telephone number:

For Further Details / Informal Visits Contact

Cathy Swaby, Patient Access Manager, Outpatients (Pain, Rheumatology and T&O), on extension 68851 or email