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Patient CoordinatorinGlasgowinGlasgowPUBLISHED FRI 10 JAN 2025

 GOOD SALARY 
DENTISTRY

Pain Free Dentistry GroupFollow Pain Free Dentistry Group

Opportunity to work in a multi-award-winning dental practice and team.
Engagement in a rewarding role that supports patients in receiving life-changing treatments.
Potential for significant earnings through a sales-driven environment.
Development of strong communication and organisational skills while interacting with a diverse range of patients.
Supportive team culture that fosters career progression and professional development.
Flexibility with additional leave days for special events, enhancing work-life balance.
Experience in a role where compassion and genuine interest in patient well-being are valued.
The Pain Free Dentistry Group in Glasgow is seeking a full-time Patient Coordinator to join their multi-award-winning dental practice. This role involves providing exceptional concierge services to new patients, overseeing their journey from the initial consultation through to treatment completion. Key responsibilities include liaising with clinicians, organizing treatment details and payment options, and managing both internal and external inquiries, including social media engagement.

The ideal candidate should be sales-driven, possess excellent communication skills, and have a positive attitude. Previous high-end sales or dental experience is preferred. This position offers the potential for career advancement, a supportive team environment, and attractive benefits, including additional leave days for special occasions.
Opportunity to work in a multi-award-winning dental practice and team.
Engagement in a rewarding role that supports patients in receiving life-changing treatments.
Potential for significant earnings through a sales-driven environment.
Development of strong communication and organisational skills while interacting with a diverse range of patients.
Supportive team culture that fosters career progression and professional development.
Flexibility with additional leave days for special events, enhancing work-life balance.
Experience in a role where compassion and genuine interest in patient well-being are valued.

Useful skills for a Patient Coordinator:
Working as a Patient Coordinator in the UK involves a combination of clinical knowledge, administrative skills, and strong interpersonal abilities. Here are some key skills and qualifications you may need:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, healthcare professionals, and administrative staff.
- Strong verbal and written communication skills for documentation and patient interactions.
2. Organizational Skills:
- Ability to manage multiple tasks efficiently, schedule appointments, and maintain patient records.
- Strong attention to detail to ensure accurate information is provided and recorded.
3. Empathy and Compassion:
- Understanding and addressing patient concerns with sensitivity and care.
- Ability to build rapport with diverse patient populations.
4. Problem-Solving Skills:
- Ability to handle unexpected situations or patient inquiries effectively.
- Critical thinking to assess needs and provide appropriate solutions.
5. Customer Service Skills:
- Providing patients with a positive experience and addressing their needs promptly.
- Managing patient expectations and resolving complaints professionally.
6. Teamwork:
- Ability to work collaboratively with healthcare professionals including doctors, nurses, and administrative staff.
7. Technical Skills:
- Proficiency in using healthcare software systems for scheduling, patient records, and billing.
- Familiarity with electronic health records (EHR) systems.
8. Knowledge of Healthcare Regulations:
- Understanding of relevant healthcare policies, patient confidentiality (e.g., GDPR), and local NHS regulations.
Qualifications:
1. Educational Background:
- A qualification in healthcare, administration, or a related field is often preferred, such as a diploma or degree in healthcare management, nursing, or business administration.
2. Experience:
- Previous experience in a healthcare setting, especially in administrative or patient-facing roles, can be beneficial.
3. Certification:
- Although not always required, certifications related to patient coordination or healthcare administration may enhance your qualifications.
Additional Skills:
- Time Management: Ability to prioritize tasks effectively in a busy healthcare environment.
- Cultural Competency: Understanding and respecting diverse cultural backgrounds to provide better patient care.
- Resilience: Ability to cope with the emotional demands of working in a healthcare environment.
 


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