Health Care Support WorkerinBishop AucklandinBishop AucklandPUBLISHED SAT 22 MAR 2025
Impactful Role, As a Health Care Support Worker, you play a vital role in supporting children and families during their medical appointments, making a positive difference in their healthcare experience.
Varied Work Environment, The role in the Children's Outpatient Team ensures that no two days are the same, providing diverse challenges and experiences that keep the work engaging and rewarding.
Professional Growth, Opportunities for training in areas such as blood sampling and clinical observations allow you to enhance your skills and advance your career within the healthcare sector.
Team Collaboration, Working alongside a dedicated team of consultants and nurses fosters a supportive work atmosphere, encouraging teamwork and shared responsibilities for patient care.
Flexibility, The part-time nature of the role offers flexibility in hours, allowing for a better work-life balance while still contributing to essential healthcare services.
Community Impact, By working with the NHS Foundation Trust, you become part of a broader mission to provide quality healthcare to the local community, ensuring that children receive the care they need.
Inclusive Workplace, The Trust actively encourages applications from diverse backgrounds, promoting an inclusive environment that values various perspectives and experiences.
Are you a compassionate individual with a passion for making a difference in the lives of children and their families? We have an exciting opportunity for you to join our Children's Outpatient Team as a Health Care Support Worker in Bishop Auckland. This part-time role, offering 26.25 hours per week, is perfect for those who thrive in a dynamic environment where every day brings something new. You'll play a vital role in welcoming families to our department, supporting skilled Consultants and Nurses, and assisting with clinical observations and procedures.
As a key member of our team, you'll have the chance to develop your skills further, including the potential to perform blood tests after training. We value flexible team players with excellent communication skills and a strong initiative. If you’re ready to support a busy outpatient team that handles around 32,000 appointments a year while ensuring our department maintains the highest standards of care, we want to hear from you! Embrace this rewarding opportunity and help shape positive experiences for our young patients and their families in a supportive and fulfilling work environment.
As a key member of our team, you'll have the chance to develop your skills further, including the potential to perform blood tests after training. We value flexible team players with excellent communication skills and a strong initiative. If you’re ready to support a busy outpatient team that handles around 32,000 appointments a year while ensuring our department maintains the highest standards of care, we want to hear from you! Embrace this rewarding opportunity and help shape positive experiences for our young patients and their families in a supportive and fulfilling work environment.
Impactful Role, As a Health Care Support Worker, you play a vital role in supporting children and families during their medical appointments, making a positive difference in their healthcare experience.
Varied Work Environment, The role in the Children's Outpatient Team ensures that no two days are the same, providing diverse challenges and experiences that keep the work engaging and rewarding.
Professional Growth, Opportunities for training in areas such as blood sampling and clinical observations allow you to enhance your skills and advance your career within the healthcare sector.
Team Collaboration, Working alongside a dedicated team of consultants and nurses fosters a supportive work atmosphere, encouraging teamwork and shared responsibilities for patient care.
Flexibility, The part-time nature of the role offers flexibility in hours, allowing for a better work-life balance while still contributing to essential healthcare services.
Community Impact, By working with the NHS Foundation Trust, you become part of a broader mission to provide quality healthcare to the local community, ensuring that children receive the care they need.
Inclusive Workplace, The Trust actively encourages applications from diverse backgrounds, promoting an inclusive environment that values various perspectives and experiences.
Job Summary
We have an exciting opportunity for a motivated Health Care Support Worker to join our Childrens Outpatient Team. This post will be predominantly based at Bishop Auckland and Darlington. Our team supports around 32,000 appointments per year so this is a busy role where no two days are the same. This role is for 26.25 hours
Main duties of the job
You will be welcoming children and families to the department, supporting Consultant and Nurse led clinics, performing clinical observations and supporting our nursing team with investigations and procedures. You will be expected to take bloods after appropriate training. As well as being a great team player, were looking for someone who is flexible, has initiative and excellent communication skills and will take pride in ensuring the department is maintained to a high standard.
About Us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post.
Full Job Descriptions can be found in the adverts supporting documents
Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success
Date posted
20 March 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
C9439-2425-1585
Job locations
Bishop Auckland General Hospital
Cockton Hill Road
Bishop Auckland
County Durham
DL14 6AD
Job Description
Job responsibilities
This is a Trustwide role so whilst you'll be predominantly work at Bishop Auckland and Darlington Memorial you will be required to travel to Durham, Stanley Primary Care, and Chester-le-Street Hospitals; you must be able to travel independently across site
Responsibilities
Job description Job responsibilities
This is a Trustwide role so whilst you'll be predominantly work at Bishop Auckland and Darlington Memorial you will be required to travel to Durham, Stanley Primary Care, and Chester-le-Street Hospitals; you must be able to travel independently across site
Person Specification
Skills
Special Skills and Knowledge Essential
We have an exciting opportunity for a motivated Health Care Support Worker to join our Childrens Outpatient Team. This post will be predominantly based at Bishop Auckland and Darlington. Our team supports around 32,000 appointments per year so this is a busy role where no two days are the same. This role is for 26.25 hours
Main duties of the job
You will be welcoming children and families to the department, supporting Consultant and Nurse led clinics, performing clinical observations and supporting our nursing team with investigations and procedures. You will be expected to take bloods after appropriate training. As well as being a great team player, were looking for someone who is flexible, has initiative and excellent communication skills and will take pride in ensuring the department is maintained to a high standard.
About Us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post.
Full Job Descriptions can be found in the adverts supporting documents
Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success
Date posted
20 March 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,to £25,674 a year pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
C9439-2425-1585
Job locations
Bishop Auckland General Hospital
Cockton Hill Road
Bishop Auckland
County Durham
DL14 6AD
Job Description
Job responsibilities
This is a Trustwide role so whilst you'll be predominantly work at Bishop Auckland and Darlington Memorial you will be required to travel to Durham, Stanley Primary Care, and Chester-le-Street Hospitals; you must be able to travel independently across site
Responsibilities
Job description Job responsibilities
This is a Trustwide role so whilst you'll be predominantly work at Bishop Auckland and Darlington Memorial you will be required to travel to Durham, Stanley Primary Care, and Chester-le-Street Hospitals; you must be able to travel independently across site
Person Specification
Skills
Special Skills and Knowledge Essential
- Good verbal and written command of
- English.
- Ability to act upon own initiative.
- Good communication skills.
- Able to work under some pressure.
- Ability to show leadership.
- Ability to plan own work.
- Ability to work calmly under pressure.
- Willing to take and record patient
- observations
- Knowledge of care and related
- procedures, clinical observations,
- relevant legislation
- Ability to work hours flexibly when
- service needs require.
- Ability to travel independently across
- sites to fulfil the requirements of the post.
- Self-motivated and able to motivate
- others.
- Excellent communication & interpersonal
- skills.
- Reflective practitioner.
- Ability to work in a busy and varied work
- environment and respond to change.
- Be able to offer pastoral care to
- mentors and students when
- providing feedback on performance
- Computer skills
- Ability to learn new skills
- Previous experience in caring for
- others
- Relevant NVQ level 3 or equivalent
- relevant experience
- Care Certificate or willingness to
- complete within first 6 months of
- commencement in post
- GCSE equivalent in English and
- Mathematics
- Short courses relevant to undertake
- patient and clinical care duties
- Good verbal and written command of
- English.
- Ability to act upon own initiative.
- Good communication skills.
- Able to work under some pressure.
- Ability to show leadership.
- Ability to plan own work.
- Ability to work calmly under pressure.
- Willing to take and record patient
- observations
- Knowledge of care and related
- procedures, clinical observations,
- relevant legislation
- Ability to work hours flexibly when
- service needs require.
- Ability to travel independently across
- sites to fulfil the requirements of the post.
- Self-motivated and able to motivate
- others.
- Excellent communication & interpersonal
- skills.
- Reflective practitioner.
- Ability to work in a busy and varied work
- environment and respond to change.
- Be able to offer pastoral care to
- mentors and students when
- providing feedback on performance
- Computer skills
- Ability to learn new skills
- Previous ex
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to
viewStart practice interview
NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Health Care Support Worker:
Click to view
To work as a Health Care Support Worker (HCSW) in the UK, you need a combination of interpersonal, practical, and administrative skills. Specific requirements may vary depending on the setting (e.g., hospitals, community care, residential homes), but generally, the following skills and qualities are important:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and other healthcare professionals.
- Active listening and clear verbal/written communication.
2. Empathy and Compassion:
- Understanding and sensitivity to the needs and feelings of patients.
- Ability to provide emotional support and encouragement.
3. Personal Care Skills:
- Experience or ability to assist patients with daily activities such as bathing, dressing, eating, and mobility.
- Understanding of infection control and hygiene standards.
4. Teamwork:
- Ability to work collaboratively with healthcare teams and follow directions from nurses and other professionals.
5. Observation Skills:
- Keen observational skills to recognize changes in patients' conditions and report them accurately.
6. Organizational Skills:
- Ability to manage time effectively, prioritize tasks, and maintain records.
7. Problem-Solving Skills:
- Ability to think critically and adapt to changing situations or patient needs.
8. Technical Skills:
- Familiarity with healthcare technology and equipment, such as monitoring devices or electronic health records.
Qualifications:
- Educational Background: While formal qualifications may not always be necessary, GCSEs in English, mathematics, and science can be beneficial.
- Training and Certification: Completing relevant training courses or certifications (e.g., Care Certificate) can enhance your employability.
- Experience: Previous experience in care settings, whether voluntary or paid, can be advantageous.
Personal Qualities:
- Patience and Resilience: Ability to remain calm in stressful situations and manage the demands of the role.
- Flexibility: Willingness to work various shifts, including nights, weekends, and holidays.
- Respect for Diversity: Understanding and valuing the diverse backgrounds and needs of patients and colleagues.
Continuous Professional Development:
Engaging in continuous training and development can help you keep up with best practices and improve your skill set. Many employers offer further training and opportunities for career progression.
More from County Durham & Darlington NHS Foundation Trust
inBishop Auckland
What might it look like to work here?
Stand by, we'll show you...
Stand by, we'll show you...
This image is not representative.
Learn more