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Assistant Patient Pathway Co-ordinatorinThornton HeathinThornton HeathPUBLISHED MON 14 APR 2025

Croydon Health Services NHS TrustFollow Croydon Health Services NHS Trust

Opportunity to develop administrative skills in a dynamic healthcare environment.
Key role in ensuring smooth patient pathways from referral to discharge, directly impacting patient care and satisfaction.
Engagement with a diverse patient population, enhancing cultural competence and responsiveness.
Collaboration with multidisciplinary teams and clinicians, fostering teamwork and professional relationships.
Access to continuous professional development and training opportunities within the NHS framework.
Stable employment within a reputable healthcare organization, supported by the NHS.
Contribution to improving healthcare services and patient outcomes in the local community.
Are you passionate about making a difference in people's lives? Croydon Health Services NHS Trust is seeking a compassionate and organised individual to join our team as an Assistant Patient Pathway Coordinator. This role is perfect for those with a caring nature and strong interpersonal skills who want to contribute to a seamless patient journey. You'll be the vital link, managing patient queries and coordinating clinical appointments, ensuring each patient's pathway from referral to discharge is as smooth as possible.

Working with a multi-disciplinary team, you’ll have the opportunity to showcase your administrative talents while making a real impact on patient care. If you’re looking for a role that combines your passion for helping others with opportunities for professional growth, then look no further! Join us in creating a supportive environment where both patients and staff thrive, and play a key role in delivering exceptional healthcare services in the heart of Croydon. Apply today to become a part of our diverse and dedicated team at Croydon University Hospital!
Opportunity to develop administrative skills in a dynamic healthcare environment.
Key role in ensuring smooth patient pathways from referral to discharge, directly impacting patient care and satisfaction.
Engagement with a diverse patient population, enhancing cultural competence and responsiveness.
Collaboration with multidisciplinary teams and clinicians, fostering teamwork and professional relationships.
Access to continuous professional development and training opportunities within the NHS framework.
Stable employment within a reputable healthcare organization, supported by the NHS.
Contribution to improving healthcare services and patient outcomes in the local community.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for an Assistant Patient Pathway Co-ordinator:
To work as an Assistant Patient Pathway Coordinator in the UK, you'll need a combination of skills and competencies, which typically include:
1. Communication Skills: Excellent verbal and written communication skills are essential for interacting with patients, healthcare professionals, and administrative staff.
2. Organizational Skills: The ability to manage multiple tasks, prioritize workloads, and maintain an organized environment is crucial.
3. Attention to Detail: Precision is important when dealing with patient information, documentation, and coordinating pathways.
4. Interpersonal Skills: Building relationships with patients and colleagues is important. Empathy and the ability to handle sensitive situations with tact are valuable.
5. IT Skills: Proficiency in using healthcare software systems and Microsoft Office tools (like Word, Excel, and Outlook) is often required for data entry, scheduling, and communication.
6. Knowledge of Healthcare Systems: Familiarity with the UK healthcare system, NHS policies, and patient pathways can be beneficial.
7. Problem-Solving Skills: Ability to identify issues within patient pathways and suggest or implement solutions.
8. Teamwork: Being able to work collaboratively within a multi-disciplinary team to support patient care.
9. Time Management: Efficiency in managing time effectively to meet deadlines and ensure smooth patient flow.
10. Confidentiality: Understanding the importance of maintaining patient confidentiality and adhering to data protection regulations.
11. Flexibility and Adaptability: The healthcare environment can be unpredictable, so the ability to adapt to changing situations is important.
 


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