As our Dental Lab Manager, you’ll take the lead in overseeing lab operations and ensuring our skilled team delivers exceptional results. You'll manage client relationships, handle queries, and project manage system improvements that keep us at the forefront of digital dentistry. If you have strong organisational skills, a proactive attitude, and a passion for nurturing talent, we want to hear from you! Enjoy a competitive salary of £25-30k, potential bonuses, and the benefit of flexible working hours after initial training. Join us in making a meaningful impact in dental care while enjoying a fulfilling career!
This position would suit an experienced Dental Practice Manager, Treatment Coordinator or Dental Nurse looking to progress into management as full training will be given.
We have an exciting opportunity for a dental laboratory manager within our Queens Drive practice in Glasgow. DK Dental is a dental laboratory focused in the manufacturing of dental prosthetics with a particular focus on full arch screw retained bridges. We serve over 200 clients across 20+ countries worldwide. We pride ourselves in delivering excellence and strive to achieve the best possible results for our clients and patients alike.
As a market and industry leader in Digital Dentistry, obtaining and retaining the right talent with a positive, innovative and forward thinking outlook is critical to the success of our business.
We are passionate about providing and delivering top notch employee opportunities through an inclusive environment for the future development for our people. DK Dental is at helm of digital dental technology with a superior foundation to allow our employees to prosper through future opportunity and growth. We have an existing small but highly capable team of creative and dedicated individuals, which we plan to expand on exponentially future state.
Role Description & Responsibilities:
- Oversight of the Laboratory business including financials
- Management of laboratory operation and organisation of systems for team to implement on day to day basis
- Face of the organisation dealing with client queries or issues
- Understands how to face and liaise with suppliers and vendors
- Operate lab management systems with incoming/outgoing cases
- Monthly invoicing processes
- Project management for the implementation of new systems, processes and procedures and periodic reviews
Desired Skills:
- Business Management background/experience
- Clear and concise communication skills
- Self-starter and executes proactively
- Excellent organisation skills and able to hold people to account
- Excellent attention to detail
- Asks appropriate questions to source and validate information and become a subject matter expert
- Provide clear and appropriate escalation with suggestions to reduce or prevent future risk to the laboratory
- Able to break down problems and issues and provide possible solutions
- Experience dealing with day-to-day inquiries from Dentists and stakeholders
- People management skills
- Experience of using MS Applications including Excel, Word and PowerPoint
- Experience of using Xero for accounts management (preferable)
- Consistently demonstrates behaviours that map to our core values
- Humble, Hungry and Smart
- No qualification requirements but either 5 + years management experience or relevant experience in dentistry is helpful
Benefits:
- Salary, extras and bonus package
- £25-30k based on experience and training requirements
- Up to £5k bonus based on EBITDA (profit) reaching strategic target
- Private Medical Insurance Coverage
- Working Hours – 35 hours per week to be delivered within a 5-day week and working day 8.30/9am start.
- Can be reviewed with flexible working request once all systems in place and team working at maximum efficiency.
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