Front of House Team MemberinGreater Edinburgh AreainGreater Edinburgh AreaPUBLISHED SAT 4 JAN 2025
Nuffield Healthr4NVNcT
Opportunity to make a great first impression and provide exceptional customer service to a diverse range of people.
Flexible working hours with a part-time schedule, allowing for work-life balance.
Competitive salary of up to £25,480.00 per annum (pro rata), reflecting experience and skills.
Supportive work environment where team members contribute to creating a friendly and professional atmosphere.
Access to a comprehensive benefits package, including private healthcare and financial wellbeing support.
Training opportunities to develop skills, including support for Lifeguard certification.
The chance to work in a health-focused environment that promotes overall wellbeing and personal development.
The role of Front of House Team Member at Nuffield Health's Edinburgh Omni Fitness and Wellbeing Club involves providing exceptional customer service to members and visitors, ensuring a welcoming and professional environment. Key responsibilities include greeting guests, addressing queries, assisting with the reception and café operations, and preparing and serving nutritious food and drinks. Candidates should possess strong communication skills, basic computer proficiency, and flexibility, with the ability to swim and a willingness to undergo additional training.
This part-time position offers up to £25,480 per annum (pro rata) for 16 hours of work per week. Nuffield Health emphasises employee well-being, providing a comprehensive benefits package that includes private healthcare, financial support, and a cycle to work scheme. Strong interpersonal skills, motivation, and a proactive attitude are essential for success in this role.
This part-time position offers up to £25,480 per annum (pro rata) for 16 hours of work per week. Nuffield Health emphasises employee well-being, providing a comprehensive benefits package that includes private healthcare, financial support, and a cycle to work scheme. Strong interpersonal skills, motivation, and a proactive attitude are essential for success in this role.
Opportunity to make a great first impression and provide exceptional customer service to a diverse range of people.
Flexible working hours with a part-time schedule, allowing for work-life balance.
Competitive salary of up to £25,480.00 per annum (pro rata), reflecting experience and skills.
Supportive work environment where team members contribute to creating a friendly and professional atmosphere.
Access to a comprehensive benefits package, including private healthcare and financial wellbeing support.
Training opportunities to develop skills, including support for Lifeguard certification.
The chance to work in a health-focused environment that promotes overall wellbeing and personal development.
Edinburgh Omni Fitness and Wellbeing Club | Reception | Permanent | Part time |
Up to £25,480.00 per annum (Pro rata), depending on experience
16 hours per week
Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.
As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.
As a Member of the Front of House Team / Receptionist, you will:
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With everything from private healthcare to a cycle to work scheme, financial wellbeing support and more – at Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Up to £25,480.00 per annum (Pro rata), depending on experience
16 hours per week
Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.
As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.
As a Member of the Front of House Team / Receptionist, you will:
- Provide exceptional and efficient customer service to everyone who visits our club
- Support the smooth running of our reception and café areas
- Help us create a friendly, relaxing and professional environment
- Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
- Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
- Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With everything from private healthcare to a cycle to work scheme, financial wellbeing support and more – at Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
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Useful skills for a Front of House Team Member:
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To work as a Front of House Team Member in the UK, you will typically need a combination of interpersonal, organizational, and service-oriented skills. Here are some key skills that are important for this role:
1. Customer Service Skills: Excellent communication and interpersonal skills are crucial. You should be able to engage with customers, address their needs, and ensure a positive experience.
2. Teamwork: The ability to work effectively as part of a team is important, as you’ll often collaborate with colleagues from different departments.
3. Organization Skills: You should be able to multitask and stay organized, especially during busy periods, to ensure that all front-of-house operations run smoothly.
4. Attention to Detail: Being attentive to details helps in ensuring accuracy in orders, reservations, and maintaining the cleanliness of the front area.
5. Problem-Solving Skills: The ability to handle complaints and resolve issues efficiently is important for maintaining customer satisfaction.
6. Time Management: You should be able to manage your time effectively, prioritizing tasks to keep operations running smoothly.
7. Presentation Skills: A smart appearance and professional demeanor are important, as you are often the first point of contact for customers.
8. Flexibility: The ability to adapt to changing situations and accommodate different customer requests is essential.
9. Basic Knowledge of Food & Beverage: Familiarity with the menu items, including ingredients and preparation methods, can enhance customer service.
10. Cash Handling Skills: If your role involves processing payments, you should be comfortable handling money and using a cash register or POS system.
11. Knowledge of Health and Safety: A basic understanding of health and safety regulations related to food service is important.
12. IT Skills: Familiarity with booking systems or reservation software can be beneficial, particularly in larger establishments.
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