Opportunity to work flexibly across various wards, gaining diverse experience.
Direct interaction with patients and staff, enhancing communication and people skills.
Play a vital role in the smooth operation of wards, contributing to overall patient care.
Be part of a respected organisation that has been rated Outstanding by the CQC.
Gain insights into the healthcare system through coordination of appointments and logistics.
Potential to positively impact patient experiences by providing timely information and support.
The role of Ward Administrator at St Helens & Knowsley Teaching Hospitals NHS Trust involves providing essential administrative support to various wards, facilitating daily interactions with staff, patients, and relatives to ensure efficient ward operations. Key responsibilities include scheduling appointments, managing communication regarding admissions and discharges, addressing inquiries courteously, maintaining accurate records in the Patient Administration System (PAS), and organizing travel and accommodation arrangements for patients and their families.
Candidates will also be tasked with ordering office supplies, handling patient and staff mail, and coordinating ambulance services when necessary. This position plays a vital role in supporting the Trust's commitment to delivering high-quality patient care across its various facilities, which serve a large population within the region.
Candidates will also be tasked with ordering office supplies, handling patient and staff mail, and coordinating ambulance services when necessary. This position plays a vital role in supporting the Trust's commitment to delivering high-quality patient care across its various facilities, which serve a large population within the region.
To work flexibly across identified wards dealing with staff and patients on a daily basis to aid the smooth running of the wards. To provide administrative support to the ward, making appointments and arrangements for staff, patients and relatives/carers as necessary.
Previous applicants need not apply
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our Services
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements
Previous applicants need not apply
- Book outpatient appointments for patients
- Resolve patients, staff and visitor’s problems adopting a courteous manner at all times
- Welcome patients to come into the ward/area and keep them updated on bed availability
- Chase HRS (Health Record Supplements) for all inpatients and ward attenders
- Ensure any ward attender or outpatient activity is accurately recorded on the PAS system
- Book flights and taxis for out of area patients
- Arrange accommodation for relatives where necessary
- Answer telephone calls and liaise with patients and relatives regarding admission, discharge and transfer
- Deliver and collect patients and staff mail within the ward
- Ensure adequate stationery is ordered in a timely manner and stored appropriately
- Organise ambulances for return and discharge of patients with North West Ambulance Service
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our Services
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements
- Rated Outstanding by CQC Inspection August 2
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
More information related to this job opportunity, from jobsincare:
Possible interview questions for this job
Click to
view Start practice interview
NEW!
Please wait...this will take a moment...
Please wait...this will take a moment...
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
More from St Helens & Knowsley Teaching Hospitals NHS Trust
inPrescot
53.428672790527344 -2.8045639991760254 Prescot, England, United Kingdom 
Locations are approximate.
Learn more