Medical Secretary - Circle Health Group inAberdeen inAberdeen PUBLISHED THU 28 NOV 2024

Up to £27,148.50 per year + Benefits (depending on level of experience, training and qualification)
EMPATHY FAMILY MATERNITY PENSION

Circle Health Group rBOVsOn

Competitive salary of up to £27,148.50 per year with potential for increases based on experience and qualifications.

Part-time role with flexible working hours (Thursday and Friday 9am-5pm), allowing for a great work-life balance.

Access to extensive employee benefits including 25 days of holiday (increasing to 30 with service) and private healthcare coverage.

Opportunity to work for Circle Health Group, recognized as one of the UK's top 5 best big companies and within the health and social care sector.

Supportive environment with industry-leading training and development opportunities for career growth.

Inclusion in a diverse workforce that values varied experiences and backgrounds, fostering a welcoming and inclusive workplace.

Circle Health Group is seeking a part-time Medical Secretary for The Albyn Hospital in Aberdeen, offering 15 hours per week on a flexible shift schedule. The role, which includes a salary of up to £27,148.50 per year plus benefits, involves providing high-quality secretarial and clerical support to consultants, clients, and hospital staff. Key responsibilities include maintaining documentation, responding to inquiries, and facilitating communication between departments regarding patient admissions.

Applicants should possess GCE/GCSE qualifications including English, typing skills, and the ability to handle sensitive issues with empathy. The position also includes a variety of employee benefits such as 25-30 holiday days, a private pension scheme, healthcare coverage, discounts at hospitals, and recognition programs.

Circle Health Group promotes a diverse and inclusive workforce, encouraging candidates from various backgrounds to apply.

Overview

Medical Secretary

The Albyn Hospital

15 Hours & Permanent

Salary: Up to £27,148.50 per year + Benefits (depending on level of experience, training and qualification)

The Albyn Hospital in Aberdeen is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

Circle Health Group are proud to be recognised as one of the UK’s top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.

We have an opportunity for a Medical Secretary to join their team of staff in the Administration department.

This is a Part time role for 15 hours a week. . The role holder will be required to cover a flexible shift pattern. The hours of work are Thursday and Friday 9am-5pm.

Applicants Should Meet The Following Criteria

GCE/GCSE’s subjects to include English Language
Word Processing/RSA II
1 year part qualification RSA Part I
Typing skills (WP/RSA/PC Literate)
Ability to deal with sensitive issues with empathy and the ability to generate rapport with individuals rapidly

Duties Of This Role Include

To provide the highest possible standard of secretarial and clerical support, ensuring that the service is professional, effective and makes optimum use of the resources available
Provide secretarial support to Consultants, clients and hospital staff
Ensure that typed documentation is of the highest standard
Maintain accurate documentation and files
Communicate effectively/timely all verbal and written messages, responding to urgent requests
Closely liaise with bookings/admissions office regarding requests via Consultants for patient admissions
Collate information as required/requested
Answer and respond to telephone enquiries

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

25 days holiday per year + bank holidays, increasing to 30 days with service
Private Pension Scheme
Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
Friends & Family Hospital Discounts
Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
Non-contributory life insurance
Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
Access to resources, tools and services to support your wellbeing
Employee recognition programmes
Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

To find out more about the Circle Health Group Philosophy: www.jobsincare.com/job/jbliOnge

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To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:

Essential Skills:

1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.

2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.

3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).

4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.

5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.

6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.

7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.

8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.

9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.

10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.

Qualifications:

- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.

- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.

- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.

Additional Skills:

- Time Management: Ability to manage time effectively and meet deadlines.

- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.

- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.

Conclusion