Patient Pathway AdministratorinKingston Upon ThamesinKingston Upon ThamesPUBLISHED TUE 14 JAN 2025
The Trust is dedicated to supporting professional development and employee wellbeing, offering a range of resources and programs designed to foster a positive work environment. They are located in a picturesque area of Kingston Upon Thames and employ over 3,300 staff, providing comprehensive healthcare services to the local community. Candidates must be IT literate, have experience in an office environment, and possess GCSE qualifications or equivalent.
Job Summary
An exciting opportunity has become available within the Trust for a number of Patient Pathway Administrator roles spanning across our General Surgery, Urology, Endoscopy & Gastroenterology departments.
The post holder will be the point of contact for all administrative issues relating to patients' pathway of care. The post holder will work as part of a multi-disciplinary team and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focused and knowledgeable point of contact. To provide a consistent approach across the Trust, using Standard Operating Procedures (SOP's) to ensure that functions of the role are carried out correctly within given timescales
NB. The Endoscopy dept. has three evenings upto 8pm, with some occasional Saturdays, 8-4, both on a rota basis.
Main duties of the job
Please see the attached supporting document/s which contains more information about the role in the job description and person specification
About Us
Your growth and personal happiness matters to us. After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing. From the moment you join us, we're committed to fostering your professional and personal development within a supportive, empowering environment. Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed. We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.
To support your wellbeing, we offer an extensive range of resources, including an on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme, and a range of other support and activities.
Working for your organisationKingston & Richmond Hospital NHS Foundation Trust is a district general hospital situated in a beautiful and remarkable part of the country - close to Londonyet surrounded by royal parks, historic buildings and the River Thames.We employ 3,300+ staff who proudly and efficiently support over 350,000 people locally through a full range of diagnostic and treatment servicesand we have a national reputation for innovative developments in healthcare, particularly in 'patient-focused' care, day surgery and maternityservices.
Date posted
January 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£28,622 to £30,225 a year pa pro rata incl. HCAS (Outer)
Contract
Permanent
Working pattern
Full-time
Reference number
396-NN-6873186-A&C-Y
Job locations
Kingston Hospital
Galsworthy Road
Kingston Upon Thames
KT2 7QB
Job Description
Job responsibilities
Please see the attached supporting document/s which contains more information about the role in the job description and person specification
Responsibilities
Job description Job responsibilities
Please see the attached supporting document/s which contains more information about the role in the job description and person specification
Person Specification
IT Literate Essential
- Experience working with Microsoft Office Applications
- Experience working with NHS booking systems
- Experience working in a office enviroment
- Experience working in a NHS enviroment
- GCSE's or equivalent
- Additional Administrative/ Customer service related qualifications
- Experience working with Microsoft Office Applications
- Experience working with NHS booking systems
- Experience working in a office enviroment
- Experience working in a NHS enviroment
- GCSE's or equivalent
- Additional Administrative/ Customer service related qualifications
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Kingston and Richmond NHS Foundation Trust
Address
Kingston Hospital
Galsworthy Road
Kingston Upon Thames
KT2 7QB
Employer's website
www.jobsincare.com/job/jbliP1kN (Opens in a new tab)
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