Contribute to a positive patient experience by directly influencing patient pathways and ensuring timely diagnoses and treatments.
Work within a reputable NHS Trust that serves a diverse population, enhancing the impact of your work on the community.
Receive comprehensive support and training from experienced colleagues, fostering professional growth and skill development.
Engage in administrative tasks that are critical for the efficiency of clinical teams and service management, which can lead to improvements in healthcare delivery.
Participate in important national audits and data collection efforts, providing valuable insights into patient care and service quality.
Be part of a university teaching NHS Trust, connecting with future healthcare professionals and enjoying an environment that values education and research.
Enjoy the flexibility of a part-time role, allowing for a balance between work and personal life while still making meaningful contributions.
Are you passionate about making a difference in people's lives? Join the dedicated team at London North West Healthcare NHS Trust as a Patient Pathway Co-ordinator. This flexible role offers you the opportunity to provide essential administrative support to the Department of Neurology at Northwick Park Hospital, focusing on creating a positive patient experience. With an emphasis on tracking patient pathways to ensure timely diagnosis and treatment, your contributions will directly impact patient care in a meaningful way.
Working part-time, just two days a week on a six-month fixed-term contract, you'll have the chance to collaborate with a supportive service team, while receiving training and guidance to help you excel in your role. As a vital team member, you'll maintain records meticulously on our Trust database, ensuring that every patient’s journey is smooth and efficient. If you’re looking for a rewarding role where you can combine your caring nature with organisational skills, we’d love to hear from you. Take the next step in your career and make a difference with us!
For more information, please reach out to Milan Ivkovic, Assistant Service Manager at milan.ivkovic@nhs.net.
Working part-time, just two days a week on a six-month fixed-term contract, you'll have the chance to collaborate with a supportive service team, while receiving training and guidance to help you excel in your role. As a vital team member, you'll maintain records meticulously on our Trust database, ensuring that every patient’s journey is smooth and efficient. If you’re looking for a rewarding role where you can combine your caring nature with organisational skills, we’d love to hear from you. Take the next step in your career and make a difference with us!
For more information, please reach out to Milan Ivkovic, Assistant Service Manager at milan.ivkovic@nhs.net.
Contribute to a positive patient experience by directly influencing patient pathways and ensuring timely diagnoses and treatments.
Work within a reputable NHS Trust that serves a diverse population, enhancing the impact of your work on the community.
Receive comprehensive support and training from experienced colleagues, fostering professional growth and skill development.
Engage in administrative tasks that are critical for the efficiency of clinical teams and service management, which can lead to improvements in healthcare delivery.
Participate in important national audits and data collection efforts, providing valuable insights into patient care and service quality.
Be part of a university teaching NHS Trust, connecting with future healthcare professionals and enjoying an environment that values education and research.
Enjoy the flexibility of a part-time role, allowing for a balance between work and personal life while still making meaningful contributions.
1 x FTC/Secondment (internal) , 6 Months- 2 days per week
The post holder will be responsible for providing administrative support to the Department of Neurology at Northwick Park Hospital
The role will focus on supporting a positive patient experience within the services with a key emphasis on patient pathway tracking and validation to achieve RTT standards. The post holder will work closely with the service team and receive support and training as required to fulfil the role.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We Run Major Acute Services At
For further details / informal visits contact: Name: Milan Ivkovic Job title: Assistant Service Manager Email address:
The post holder will be responsible for providing administrative support to the Department of Neurology at Northwick Park Hospital
The role will focus on supporting a positive patient experience within the services with a key emphasis on patient pathway tracking and validation to achieve RTT standards. The post holder will work closely with the service team and receive support and training as required to fulfil the role.
- To be responsible for providing administrative support to Clinical Teams
- To ensure that every patient pathway is tracked to be diagnosed and treated as quickly as possible, ensuring this is achieved within relevant RTT standards.
- Maintain an up-to-date record of patient tracking and escalations must be kept on the Trust database.
- To support the Service Management team to ensure all administrative process are delivered including data and evidence collection for relevant national audits.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We Run Major Acute Services At
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
For further details / informal visits contact: Name: Milan Ivkovic Job title: Assistant Service Manager Email address:
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Patient Pathway Co-ordinator:
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To work as a Patient Pathway Coordinator in the UK, you typically need a combination of skills, qualifications, and experience. Here are some key skills and attributes that are important for this role:
1. Communication Skills: Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and administrative staff.
2. Organizational Skills: The ability to manage multiple tasks and prioritize workloads effectively is crucial. Coordinators often deal with scheduling, documentation, and patient records.
3. Attention to Detail: Being detail-oriented helps ensure that patient information is accurate and that pathways are correctly followed.
4. Empathy and Compassion: Understanding the needs and concerns of patients is important, as you will be dealing with individuals who may be anxious or in distress.
5. Problem-Solving Skills: The ability to identify and resolve issues that may arise in the patient pathway is key to ensuring a smooth experience for patients.
6. Knowledge of Healthcare Systems: Familiarity with the NHS or healthcare systems, protocols, and processes is beneficial for navigating patient pathways effectively.
7. Teamwork and Collaboration: Working well with a variety of healthcare professionals is important for ensuring patient care is coordinated.
8. IT Skills: Proficiency in using healthcare management software, electronic medical records, and general computer applications for data entry, scheduling, and communication.
9. Time Management: The ability to manage time effectively to meet deadlines and accommodate changing priorities in a fast-paced environment.
10. Understanding of Patient Pathways: Knowledge of clinical pathways, referral processes, and how to optimize patient flow through the healthcare system.
11. Confidentiality and Ethics: Understanding the importance of patient confidentiality and handling sensitive information appropriately.
Qualifications and Experience:
- Relevant qualifications in health or social care can be advantageous (such as a degree in healthcare management or a related field).
- Previous experience in clinical or administrative roles within a healthcare setting may be required or highly desirable.
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