Barts Health NHS Trust rCOpOZd
Opportunity to enhance patient care by actively listening to and incorporating feedback from women and pregnant individuals, leading to meaningful improvements in services.
Engagement with a diverse patient population in London, providing a chance to contribute to a culturally competent healthcare environment.
Collaboration with multidisciplinary teams to co-develop services, which fosters a sense of community and teamwork within the Trust.
Participation in the continuous improvement journey of Barts Health, contributing to a reputable organization aiming for outstanding clinical outcomes.
Involvement in quality and safety initiatives, adding to personal and professional growth in managing healthcare standards and governance.
A role that emphasizes innovation, with opportunities to explore new methods for capturing patient experiences and presenting data to influence governance.
The Patient Experience Midwife at Barts Health NHS Trust will play a pivotal role in enhancing the patient experience for women and pregnant individuals by utilizing various feedback mechanisms, including birth reflections, partnerships with Maternity and Neonatal Voices, and patient surveys. This highly motivated and experienced midwife will analyze and share feedback to co-develop and improve services, while also coordinating aspects of quality and safety in alignment with the trust's Clinical Governance strategies. Their responsibilities will include managing patient concerns, implementing consistent feedback processes, and reporting data at local and divisional governance meetings.
As part of one of the largest NHS trusts in the UK, the role is integral to Barts Health's commitment to becoming a high-performing organisation known for excellence and compassionate care. The trust emphasises an inclusive working environment, fostering a culture of belonging among staff through its WeCare values, and aims to continuously improve patient safety and service quality across its facilities in east London and beyond.
As part of one of the largest NHS trusts in the UK, the role is integral to Barts Health's commitment to becoming a high-performing organisation known for excellence and compassionate care. The trust emphasises an inclusive working environment, fostering a culture of belonging among staff through its WeCare values, and aims to continuously improve patient safety and service quality across its facilities in east London and beyond.
The post holder will be a highly motivated and experienced midwife who will enhance a patient experience service that involves listening to women and pregnant people's experience of care via the birth reflections service, feedback from Maternity and Neonatal Voices Partnership, the Picker survey and Friends and Family Test. The post holder will share this feedback across the organisation and use the feedback to co-develop services to deliver an improved patient experience.
The post-holder will co-ordinate aspects of quality and safety in line with the maternity Clinical Governance strategy and the overarching Trust’s Clinical Governance framework. This will include supporting patient experience and staff experience.
The post holder will implement a consistent approach to the management of concerns raised by patients and their families, and patient feedback, to preserve quality whilst meeting the trust deadlines. They will consider innovative ways to capture patient experience of treatment and care, analyse and prepare the data, and present feedback to local and divisional governance meetings.
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
For further details / informal visits contact: Name: Shama Ahmed Job title: Deputy ADOM Q&S Lead Email address:
The post-holder will co-ordinate aspects of quality and safety in line with the maternity Clinical Governance strategy and the overarching Trust’s Clinical Governance framework. This will include supporting patient experience and staff experience.
The post holder will implement a consistent approach to the management of concerns raised by patients and their families, and patient feedback, to preserve quality whilst meeting the trust deadlines. They will consider innovative ways to capture patient experience of treatment and care, analyse and prepare the data, and present feedback to local and divisional governance meetings.
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
For further details / informal visits contact: Name: Shama Ahmed Job title: Deputy ADOM Q&S Lead Email address:
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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
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