Patient Liaison Officer - Circle Health Group inGlasgow inGlasgow PUBLISHED TUE 7 JAN 2025

Up to £24,434.00 per year + Benefits (depending on level of experience, training and qualification)
FAMILY MATERNITY PENSION

Circle Health Group rBOVsOn

Competitive Salary, The position offers a salary of up to £24,434.00 per year, which is attractive for a Patient Liaison Officer role.

Comprehensive Benefits, Employees enjoy a wide range of benefits including private healthcare, a pension scheme, and generous holiday allowance of 25 days per year, increasing with service.

Recognition as a Top Employer, Circle Health Group is recognized as one of the UK's top 5 best big companies to work for, reflecting a positive work culture.

Opportunities for Advancement, The role comes with industry-leading training and development opportunities, allowing for personal and professional growth.

Influential Role, As a Patient Liaison Officer, you play a crucial part in facilitating patient care and influencing their healthcare choices positively.

Diverse and Inclusive Environment, Circle Health Group is committed to diversity and inclusion, ensuring a welcoming atmosphere for individuals from various backgrounds.

Focus on Wellbeing, The company provides access to resources and services to support employee wellbeing, highlighting its commitment to a healthy work-life balance.

The Patient Liaison Officer role at Ross Hall Hospital in Glasgow involves working within the Marketing department of Circle Health Group, the UK's leading independent healthcare provider. This full-time position offers a salary of up to £24,434 per year, depending on experience, along with a range of employee benefits. The main responsibilities include converting self-pay inquiries into procedures, providing quality service to potential patients, and facilitating the necessary information for patients to proceed with their treatments. Candidates should possess proven sales skills, strong numerical abilities, and proficiency in MS Office, along with excellent verbal and written communication skills.

Circle Health Group emphasises the importance of a diverse and inclusive workforce and provides competitive benefits, such as extensive holiday allowances, a private pension scheme, and training opportunities, aimed at promoting employee well-being and professional development.

Overview

Patient Liaison Officer

The Ross Hall Hospital

37.5 Hours & Permanent

Salary: Up to £24,434.00 per year + Benefits (depending on level of experience, training and qualification)

The Ross Hall Hospital in Glasgow is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

Circle Health Group are proud to be recognised as one of the UK’s top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.

We have an opportunity for a Patient Liaison Officer to join their team of staff in the Marketing department.

This is a Full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Applicants Should Meet The Following Criteria

Proven influencing/sales skills
Numeric
Proficient in MS Outlook, Excel and Word
Excellent command of the English language, both written and verbal
Excellent telephone manner and interpersonal skills

Duties Of This Role Include

To convert appropriate self-pay enquiries and consultations to self-pay procedures within CHG against pre-agreed targets
To ensure a quality service for potential self-pay patients including the accurate and timely response to self-pay enquiries from patients, consultants, medical secretaries and the National Enquiry Centre (NEC)
To facilitate necessary access times and information required for patients to convert to procedure
To appropriately influence patients to choose CHG for their procedure

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

25 days holiday per year + bank holidays, increasing to 30 days with service
Private Pension Scheme
Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
Friends & Family Hospital Discounts
Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
Non-contributory life insurance
Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
Access to resources, tools and services to support your wellbeing
Employee recognition programmes
Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

To find out more about the Circle Health Group Philosophy: www.jobsincare.com/job/jbliR2Cs

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