Front of House Assistant - Monday to Friday inEdinburgh inEdinburgh PUBLISHED
FRI 29 NOV 2024
Stable Monday to Friday schedule, allowing for a predictable work-life balance.
Opportunity to work in a vibrant and bustling environment at Rockstar North.
Access to personal development and training opportunities to advance your skills.
Comprehensive benefits package, including life assurance and pension scheme.
Participation in regular social events to foster team bonding and communication.
Eligibility for private medical care and eye care assistance, promoting employee wellbeing.
Involvement in a company culture that values food quality, sustainability, and community.
Inspire Catering is hiring a Front of House Assistant for their Edinburgh location at Rockstar North, focusing on exceptional customer service in a busy environment. The role involves working at the front counter, deli bar, and coffee shop, requiring both teamwork and independent work skills.
Benefits include personal development opportunities, life assurance, a pension scheme, holiday allowance, private medical eligibility, eye care, wellbeing initiatives, social events, and discount vouchers. The company values its employees and emphasises great food and service.
Benefits include personal development opportunities, life assurance, a pension scheme, holiday allowance, private medical eligibility, eye care, wellbeing initiatives, social events, and discount vouchers. The company values its employees and emphasises great food and service.
We are Inspire Catering, our philosophy since day one has been to recruit the finest talent and quite literally ‘inspire’ them! Then, we combine our collective enthusiasm and passion for fabulous food and exceptional service with the freshest, most seasonal ingredients sourced as locally and sustainably as possible from our wonderful larder here in Scotland and the UK. We work with several clients that vary in sector and industry. Food and people are what make our business. They are also the cement that forms the foundation of Inspire. We are recruiting for a Front of House Assistant to work at Rockstar North.
Key Responsibilities
Working with Inspire Catering has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
Key Responsibilities
- Flexible to work on front counter, deli bar and coffee shop
- Able to work in a very busy environment
- Have great customer service skills
- Be able to work as part of team efectively and also on their own
Working with Inspire Catering has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Private medical eligibility
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
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Useful skills for a Front of House Assistant - Monday to Friday:
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Working as a Front of House Assistant in the UK typically requires a combination of interpersonal, organizational, and technical skills. Here are some key skills that are important for this role:
1. Communication Skills: Strong verbal and written communication skills are essential for interacting with customers, colleagues, and management.
2. Customer Service Skills: A friendly and approachable demeanor is crucial for providing excellent service to guests and resolving any issues that may arise.
3. Interpersonal Skills: The ability to work well with others and build rapport with both customers and team members is important.
4. Organizational Skills: Good organizational abilities help manage multiple tasks, including bookings, inquiries, and event coordination.
5. Attention to Detail: Being detail-oriented is necessary for accurate record-keeping and ensuring that customer needs are met.
6. Problem-Solving Skills: The ability to think quickly and resolve customer issues or complaints effectively is valuable.
7. Basic IT Skills: Familiarity with computer systems, booking software, and social media can be beneficial for managing reservations and maintaining online presence.
8. Time Management: The capacity to prioritize tasks and manage time effectively is essential, especially during busy periods.
9. Teamwork: A willingness to collaborate with others and support different team members is crucial in a fast-paced environment.
10. Flexibility: Being adaptable to changes in schedules or customer needs can be important in a Front of House role.
11. Cultural Awareness: Understanding and respecting diverse cultures can enhance customer relations, especially in hospitality settings that serve a variety of guests.
12. Sales Skills (optional, but beneficial): If the role involves selling services or products, familiarity with sales techniques can be an advantage.
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