Opportunity to make a positive impact on patient care and support their journey in a surgical ward environment.
Access to the NHS Pension Scheme, offering generous benefits upon retirement, including a lump sum for dependants.
Generous holiday allowance starting at 27 days and increasing to 33 days based on NHS service.
Financial support through a relocation package of up to 30% of salary, helping those who need to move for the job.
Comprehensive learning and development opportunities, enabling personal and professional growth.
Flexible paid and unpaid leave options for emergency and planned situations, promoting work-life balance.
Employee Assistance Programme providing 24/7 confidential advice and support on personal and work-related issues.
Join our dedicated team at York and Scarborough Teaching Hospitals NHS Foundation Trust as a Patient Services Assistant and play a vital role in delivering high-quality care on our Surgical wards. If you're passionate about supporting patients on their healthcare journey, this is the perfect opportunity for you. In this rewarding position, you'll assist with essential tasks such as maintaining clean and safe environments, restocking medical supplies, and helping to meet patients' nutritional needs by preparing and serving meals. Your compassionate approach and ability to address patient and family enquiries will make a lasting impact on their experience.
We value our team members and offer numerous benefits to ensure your well-being and career growth. Enjoy access to the NHS Pension Scheme, generous annual leave that increases with service, and a supportive Employee Assistance Programme for personal and work-related issues. We also provide opportunities for professional development and exciting discounts on various services. If you're ready to make a difference in the care industry alongside a dynamic team, we want to hear from you! For further information or to arrange an informal visit, please reach out to Emma Carter at Emma.carter60@nhs.net or call 01904 726011.
We value our team members and offer numerous benefits to ensure your well-being and career growth. Enjoy access to the NHS Pension Scheme, generous annual leave that increases with service, and a supportive Employee Assistance Programme for personal and work-related issues. We also provide opportunities for professional development and exciting discounts on various services. If you're ready to make a difference in the care industry alongside a dynamic team, we want to hear from you! For further information or to arrange an informal visit, please reach out to Emma Carter at Emma.carter60@nhs.net or call 01904 726011.
Opportunity to make a positive impact on patient care and support their journey in a surgical ward environment.
Access to the NHS Pension Scheme, offering generous benefits upon retirement, including a lump sum for dependants.
Generous holiday allowance starting at 27 days and increasing to 33 days based on NHS service.
Financial support through a relocation package of up to 30% of salary, helping those who need to move for the job.
Comprehensive learning and development opportunities, enabling personal and professional growth.
Flexible paid and unpaid leave options for emergency and planned situations, promoting work-life balance.
Employee Assistance Programme providing 24/7 confidential advice and support on personal and work-related issues.
We are seeking individuals to come and work with us on our Surgical wards and support our clinical teams in delivering high standards of care to our patients.
The role of the Patient Service Assistant is to support the clinical team with various aspects within healthcare to support a patient's journey. Including cleaning and making beds, restocking equipment, waste disposal inline with Trust Protocols and ensuring the wards are clean and tidy.
As an integral member of the team you will have the confidence and ability to manage and direct patient and relative enquiries, through answering the phone and face to face enquiries.
The post holder will be expected to work as an integrated member of the ward team guided by the local and Trust policies and procedures. The successful candidate will demonstrate care and compassion whilst ensuring that patients’ needs are met. The post holder will have an understanding of Health and Safety within a hospital environment, including Infection Prevention and Control Policies and procedures.
One of the most integral parts of the role is to support patients with there nutritional needs. This would include assisting patients to complete menu's, preparing and serving food and drinks throughout the shift. The PSA will also be able to identify high risk patient's and document allergies and nutritional needs on the ward whiteboards. We have various initiatives in the Trust to support patients with nutrition and hydration whilst in hospital, we would like our PSA's to be able to lead on these.
Our benefits
We offer a range of benefits to support our staff including:
For further details / informal visits contact: Name: Emma Carter Job title: Quality Improvement Practitioner Surgery Email address: Telephone number:
The role of the Patient Service Assistant is to support the clinical team with various aspects within healthcare to support a patient's journey. Including cleaning and making beds, restocking equipment, waste disposal inline with Trust Protocols and ensuring the wards are clean and tidy.
As an integral member of the team you will have the confidence and ability to manage and direct patient and relative enquiries, through answering the phone and face to face enquiries.
The post holder will be expected to work as an integrated member of the ward team guided by the local and Trust policies and procedures. The successful candidate will demonstrate care and compassion whilst ensuring that patients’ needs are met. The post holder will have an understanding of Health and Safety within a hospital environment, including Infection Prevention and Control Policies and procedures.
One of the most integral parts of the role is to support patients with there nutritional needs. This would include assisting patients to complete menu's, preparing and serving food and drinks throughout the shift. The PSA will also be able to identify high risk patient's and document allergies and nutritional needs on the ward whiteboards. We have various initiatives in the Trust to support patients with nutrition and hydration whilst in hospital, we would like our PSA's to be able to lead on these.
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further details / informal visits contact: Name: Emma Carter Job title: Quality Improvement Practitioner Surgery Email address: Telephone number:
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