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Ward ClerkinLondoninLondonPUBLISHED SAT 18 JAN 2025

Band 2 GOOD SALARY 

MATERNITYNHSULTRASOUNDVISA

Imperial College Healthcare NHS TrustFollow Imperial College Healthcare NHS Trust

Opportunity to work in a prestigious healthcare setting with Imperial College Healthcare NHS Trust, known for pushing boundaries in patient care.
Involvement in the maternity administration team, providing a chance to contribute to important healthcare services for expectant mothers.
Development of skills in customer service, clerical tasks, and administrative support, enhancing career prospects in healthcare or administration.
Flexible working options available, including part-time and job share possibilities, promoting a healthy work-life balance.
Access to various employee benefits such as Cycle to Work schemes, car lease options, and seasonal ticket loans, adding financial incentives to the role.
Recognition and appreciation through a staff recognition scheme, fostering a positive and supportive work environment.
Collaboration with a multidisciplinary team, promoting teamwork and the sharing of expertise within a vibrant workplace culture.
The Imperial College Healthcare NHS Trust is seeking a Ward Clerk for the Maternity administration team at Queen Charlotte's Hospital in London. This role involves managing patient appointments and queries for the maternity ultrasound department while providing administrative support. The ideal candidate will work closely with sonographers and other administrative staff, demonstrating strong organisational skills and a proactive, customer-focused attitude. The position may require flexibility to cover different sites in case of absence.

Essential qualifications include a good educational background with at least GCSEs in English or Maths, along with experience in customer service and clerical roles. The post-holder is expected to possess basic computer skills and the ability to prioritize tasks effectively within a fast-paced environment. The position offers a permanent, part-time contract with a salary of £29,029 per year (pro rata), and benefits such as career development opportunities and flexible working arrangements.
Opportunity to work in a prestigious healthcare setting with Imperial College Healthcare NHS Trust, known for pushing boundaries in patient care.
Involvement in the maternity administration team, providing a chance to contribute to important healthcare services for expectant mothers.
Development of skills in customer service, clerical tasks, and administrative support, enhancing career prospects in healthcare or administration.
Flexible working options available, including part-time and job share possibilities, promoting a healthy work-life balance.
Access to various employee benefits such as Cycle to Work schemes, car lease options, and seasonal ticket loans, adding financial incentives to the role.
Recognition and appreciation through a staff recognition scheme, fostering a positive and supportive work environment.
Collaboration with a multidisciplinary team, promoting teamwork and the sharing of expertise within a vibrant workplace culture.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Ward Clerk:
To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
 


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