Ward Clerk inAlexandria inAlexandria PUBLISHED
WED 1 JAN 2025
NHS Scotland rvrQq6u
Stable employment, The position is a permanent part-time role, providing job security.
Flexible working hours, The shift pattern allows for a work-life balance with hours from 8.30am to 4.30pm, Tuesday to Friday.
Skill development, Opportunity to develop personal and professional skills while providing a quality administration service.
Competitive environment, Being part of one of the largest healthcare systems in the UK, enhancing career prospects within NHS Scotland.
Contribution to healthcare, Directly contribute to patient care and support by managing enquiries and ensuring smooth administrative processes.
Inclusive culture, NHS Scotland values diversity and encourages applications from all sections of the community.
The role of Ward Clerk at NHS Greater Glasgow and Clyde, based in Alexandria, is a permanent part-time position requiring 30 hours of work per week, scheduled from Tuesday to Friday (8:30 am - 4:30 pm). The ideal candidate should possess an HNC or SVQ III in Business Administration, with a strong understanding of office procedures, attention to detail, and the ability to work effectively under pressure. The primary responsibilities include providing a comprehensive administrative service within the Oncology/Haematology department and managing patient inquiries in a friendly and helpful manner.
NHS Scotland emphasises inclusivity and encourages applications from all community sections, including the Armed Forces Community, highlighting their commitment as a Forces Friendly Employer. The organisation is also transitioning its full-time working week from 37.5 to 37 hours starting April 2024, with corresponding adjustments for part-time staff. Candidates must ensure that their application responses are authentic and original, as the use of AI or automated tools is strongly discouraged.
NHS Scotland emphasises inclusivity and encourages applications from all community sections, including the Armed Forces Community, highlighting their commitment as a Forces Friendly Employer. The organisation is also transitioning its full-time working week from 37.5 to 37 hours starting April 2024, with corresponding adjustments for part-time staff. Candidates must ensure that their application responses are authentic and original, as the use of AI or automated tools is strongly discouraged.
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included
This is a permanent, part-time post of 30 hours per week, with a shift pattern of Tuesday to Friday (8.30am-16.30pm).
Please note the salary is Pro Rata for part time hours.
A permanent part-time position has arisen within the Oncology/Haematology based at the Vale of Leven Hospital service for a highly motivated, enthusiastic individual, who has the desire to develop on a personal and professional basis, and who will deliver a quality administration service. You will have an HNC or SVQ 111 in Business Administration. You should have a sound knowledge of office procedures, the ability to work accurately under pressure, have attention to detail and work co-operatively within a team.
Duties Of The Post Will Include
This role does not meet the eligibility criteria for a or a NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).
NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognisingmilitary skills, experience and qualifications during the recruitment and selection process.
NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
For application portal/log-in issues, please contact in the first instance.
This is a permanent, part-time post of 30 hours per week, with a shift pattern of Tuesday to Friday (8.30am-16.30pm).
Please note the salary is Pro Rata for part time hours.
A permanent part-time position has arisen within the Oncology/Haematology based at the Vale of Leven Hospital service for a highly motivated, enthusiastic individual, who has the desire to develop on a personal and professional basis, and who will deliver a quality administration service. You will have an HNC or SVQ 111 in Business Administration. You should have a sound knowledge of office procedures, the ability to work accurately under pressure, have attention to detail and work co-operatively within a team.
Duties Of The Post Will Include
- Provide a comprehensive quality medical administrative service within the Department.
- Manage patient enquiries in a pleasant and helpful manner.
This role does not meet the eligibility criteria for a or a NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).
NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognisingmilitary skills, experience and qualifications during the recruitment and selection process.
NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
For application portal/log-in issues, please contact in the first instance.
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for a Ward Clerk:
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To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
More from NHS Scotland
inAlexandria
55.98870468139648 -4.578927040100098 Alexandria, Scotland, United Kingdom 
Locations are approximate.
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